Today I just got imposed late charges on my CIMB credit card for late payment, amounting to 1% of my statement balance. However this is not due to my fault.

I have set up automatic payment of credit card bills to pay the statement amount on the statement due date. However this month the scheduled payment did not happen. It keeps on appearing on CIMB clicks as pending scheduled transaction.

In the end I have to call them, cancel that scheduled transaction and make manual payment. According to the CS they will reverse the late charges in the next statement but we shall see what really happens.

Everyone please be alert and check your statement and/or payment status. Don't let CIMB get away with this shit.

A side note, my scheduled JomPay which charges to my credit card also didn't happen.

This post has been edited by 2387581: Jul 19 2018, 02:37 PM