Hi Maxis Rep,

Referring my case below, am I eligible to downgrade my MaxisONE Plan?

Day 1 - March 2016
Signed up MaxisONE 128 with Zerolution (24 months @ RM93/month)
Together with a supplementary line at RM48/month

Day 2 - April 2016
Terminated supplementary line RM48
Downgraded from MaxisONE 128 to MaxisONE 98

Day 3 - October 2017
Upgraded from MaxisONE 98 to MaxisONE 158

NOW - December 2017
Zerolution Contract Status (21/24)
Proposed to downgrade from MaxisONE 158 to MaxisONE 128

Can I downgrade from MaxisONE 158 to MaxisONE 128 since my day 1 contract is MaxisONE 128?