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 Maxis Slow Internet 4G felted cheated

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ssslayerrr
post May 22 2018, 07:11 PM

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QUOTE(bryan1125 @ Dec 3 2017, 12:09 AM)
Been using maxis One plan for a long time it's usually really fast and reliable
now that they gave us extra quota on weekends it sounds great.(almost switch out of maxis before this but decided to stay due to this)
However the internet speed is literally shit almost close to zero when i'm trying to download videos,some computer software, and torrent (HOTSPOT to PC)
Other than that the speed was just fine, i'm thinking they might be throttling back the speed on the maxis side because other application works just fine
If i'm given free (25GB for my case) during the weekend shouldn't i be free to use it as i wish rather than limiting on what can i use them on?
Sounds good that we're getting free weekend Data and looks good on paper when competing with other service providers but this is a shitty deal
and Maxis didn't inform me about this. I personally think it's a cheat on us customers, and bdw did you ever noticed the price for topping up data ? 1GB for RM30
I'm very very disappointed with maxis again and again, i'll be switching to anything but maxis next week. bangwall.gif  mad.gif
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I know what you mean. Who did you switch to?
ssslayerrr
post Jul 11 2018, 09:10 AM

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QUOTE(acbc @ Jun 8 2018, 08:29 AM)
I paid RM 499 for Maxis Enterprise with 5 lines or average RM 100 per line with 20GB quota per line. These days, the quality of service almost on par with U Mobile. Many areas no coverage or slow 4G. 3G don't bother, either slow or non-responsive.

Each time called Maxis always same answer. Either "no plans to improve area coverage" or "restart device".

I have every telco in my company, u name it. Maxis, yoodo, unifi mobile, U Mobile and DiGi. There other 4 no problems. 4G is fast and stable. Plus, way cheaper than Maxis!

After 2019, will cancel Maxis forever after 20 years as loyal customer.
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Yeah man, I know what you mean, really terrible now. I can have full signal strength on my phone, 4G, but performance is horrible. Takes up to 15 seconds sometimes for anything to start download, streaming.

The issue seems to be global.

Lodged a report before, 3 addresses, got 3 calls over the next few days saying the issue had been rectified, but performance still lousy.

I couldn't be bothered to complain anymore, no point, just like Celcom.

Speed test is very misleading, just show's the speed when it finally runs. What it doesn't show is that sometimes, it takes up to 15 seconds to connect to a local server.


This post has been edited by ssslayerrr: Jul 11 2018, 09:14 AM

 

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