Sep 17 2018, 04:07 PM
QUOTE(Maxis @ Jul 15 2018, 04:08 PM)
Hi,
Sorry to hear on your recent network experience and allow us to assist you. Kindly PM us the below details for further assistance.
1. Account Number/Mobile Number:
2. Since when issue occurred:
3. Latest occurrence (date/time):
4. Exact Address:
5. Landmark:
6. Device:
7. Signal strength:
8. Network mode (E/3G/H/H+/4G):
9. Indoors/Outdoors:
10. Speedtest result (screenshot): https://prnt.sc/
11. Alternative contactable number:
TQ
Hi maxis, i think have about 2 to 3 months your line at my area unstable before a good. Line is full. I always use 4G but it keep change to H a lot of time. It so terrible i cant even play a good game. And sometime internet wont run. Later will pm you those detail u require. Sorry to hear on your recent network experience and allow us to assist you. Kindly PM us the below details for further assistance.
1. Account Number/Mobile Number:
2. Since when issue occurred:
3. Latest occurrence (date/time):
4. Exact Address:
5. Landmark:
6. Device:
7. Signal strength:
8. Network mode (E/3G/H/H+/4G):
9. Indoors/Outdoors:
10. Speedtest result (screenshot): https://prnt.sc/
11. Alternative contactable number:
TQ
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