Home Fibre slow download speed
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 Dec 1 2017, 11:13 PM
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#1
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845 posts Joined: Apr 2005 
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when did you call for the upgrade?
did you restart your router/modem? Do you have QoS set in your router? Doesnt looks like your plan has been upgraded yet. This post has been edited by IccyAsd: Dec 1 2017, 11:13 PM |
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Dec 1 2017, 11:51 PM
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#2
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845 posts Joined: Apr 2005
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QUOTE(jayjae @ Dec 1 2017, 11:28 PM) They called me last week, the router been on/off several times, not setting any qos at router, and my plan should have upgraded because i can see my plan is MaxisOne Home 30Mbps using MyMaxis app. Actually sometimes i can get up to 30mb download speed but just very rarely.... Hmm thats really weird, are you on highrise or landed? not using Homeplug are you ? |
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Dec 2 2017, 12:21 AM
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#3
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845 posts Joined: Apr 2005
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QUOTE(jayjae @ Dec 2 2017, 12:02 AM) Just normal landed and using direct lan cable to the PC.... you probably have to call Maxis again, as i also upgraded recently im getting about  |
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Dec 2 2017, 08:51 AM
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#4
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845 posts Joined: Apr 2005
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QUOTE(jayjae @ Dec 2 2017, 12:36 AM) [attachmentid=9394233] yes thats correct, maxis 30mbps plan is 30up/30down unlike UnifiI found out if using the speed test beta then i can get this result...  So Maxis 30mbps plans is both up and down speed also 30mb??? |
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Dec 11 2017, 08:26 AM
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#5
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845 posts Joined: Apr 2005
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QUOTE(SonnyCooL @ Dec 10 2017, 09:47 PM) the problem with maxis is very inconsistent ........ You need to work with their tech team to escalate that issue of yours, many months back i had issue connecting to XBLive server during 7pm-12am starting from friday-Sunday only, i capture all the ping test to various US server & Xbox network test with packet lost result, mailing forth & back with maxis tech. At the end they switch some routing for my port (I guess) which my ping to XBLive server now is about <50 previously 180-220i have to work with china server and this what i get : when we complaint they give tons of excuses but nothing abt them, funny part, using my maxis mobile 4g lines i can have below 100ms ping with no single lost package ..... [attachmentid=9419509] |
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