Bought numbers of watches from them already okay lah the price cheaper than other shop but you’ve to quote price from their website so they know you’ve surveyed from their website as price displayed at shop usually more expensive ( this one I think to trick customer who just come and buy at shop without checking price at web first ).

Nope. Once chronograph function of my fossil watch stop functioning, send to them and now it's as good as new. But idk lah about casio as I only bought seiko and fossil from them.