i ordered online at celcom website yesterday. i chose buy and deliver but until now no update.
anyone know the process?
Celcom iPhone Discussion Thread
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 Dec 13 2017, 04:58 PM
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#1
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1,056 posts Joined: Nov 2004  
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Dec 14 2017, 02:55 PM
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#2
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QUOTE(thundagatrading @ Dec 11 2017, 03:56 PM) Could have been worst waiting for tracking. Yup. So now you u guys know, you can call the nearest gdex ask and see or visit directly. Good luck. I tried call gdex but they demand tracking number to check. Only with name they cant check. in celcom website, the status is still "in progress" how does celcom send the tracking number out? email or sms? This post has been edited by keane04: Dec 14 2017, 03:01 PM |
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Dec 16 2017, 07:04 PM
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#3
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QUOTE(isr25 @ Dec 16 2017, 02:27 PM) Really guys, why so much effort going to every Bluecube store. Just buy it at the celcom online store and you would get it next 1-2 Business Day... unless you want to get it through easyphone package la, can’t do anything except get it at bluecube. nope, i ordered online on the 12 of dec. until now, no update at all. even called to customer service, they cant check anything.Order Number: 1-113880762465 Order Date: 13/12/2017 Status IN PROGRESS Device iPhone X 64GB Plan FiRST™ Gold Supreme Mobile Number 01xxxxxxxx Please call Customer Service to activate your plan upon delivery of your items. This post has been edited by keane04: Dec 16 2017, 07:11 PM |
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Dec 16 2017, 08:24 PM
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#4
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QUOTE(isr25 @ Dec 16 2017, 07:18 PM) Pity you bro. I ordered 3 phones now at different dates and all 3 arrived the next business day (mine, wife’s and sister’s). no update means no activity i guess....will ask them in facebookAnyway, their system does not update the shipment email the past week, if not you would’ve received the tracking number. |
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Dec 19 2017, 08:31 AM
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#5
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QUOTE(dayangheimy @ Dec 18 2017, 11:23 PM) This happens to me when im trying to purchase iphone 8+ from celcom online. why is that? because of stock issue or your online order in their system is screwed up?Ended up have to contact KPDNKK and MCMC in order to get my money back after a month mine is a week, their customer support did not give me any solid answer.... even their fb is not replying me much. |
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Dec 19 2017, 10:06 AM
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#6
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QUOTE(kider @ Dec 19 2017, 09:00 AM) May want to escalate up as I guess yours is taking too long. Further, there is quite a lot of stock now for 64gb at their outlet for walk ins. do you mean escalating to the authorities? |
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Dec 28 2017, 05:17 PM
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#7
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mine purchased online in 12dec ipx 64gb until now still not get it. CS keep asking me to wait as they opened case with the online store team.
anyone having same experience? |
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Dec 28 2017, 07:46 PM
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#8
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finally got update. it's shipping... got the tracking number and their cs call me back.
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Dec 28 2017, 09:42 PM
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#9
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buy online at their online store but taking the risk like me, dunno-when-will-ship and cs-cant-help as they need to log case with online store team.
and the upfront cant waive. good part is the promo code can be used.... |
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Nov 29 2020, 12:40 AM
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#10
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Celcom online store totally no pro model. Anyone know can we order from physical store or dealer?
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