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 Celcom iPhone Discussion Thread

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benny888
post Feb 4 2018, 09:34 AM

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QUOTE(krishtiano86 @ Feb 3 2018, 07:57 PM)
Device protection is optional if you are with Celcom for more than a year.

Sorry just read your post again. No only waived if you are Celcom for more than a year not other telcos.
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For existing subscribers, you would need to pay it only the first month. After that you can request for the monthly protection charges be stopped
benny888
post Feb 4 2018, 11:59 AM

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QUOTE(krishtiano86 @ Feb 4 2018, 11:56 AM)
Really? Have you done this Ben? I thought it’s compulsory for the full 24 months.
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Yes. Definitely. I only paid 1 the first month. On second month I requested cancellation


benny888
post Feb 4 2018, 01:22 PM

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QUOTE(krishtiano86 @ Feb 4 2018, 12:35 PM)
When u signed up were you more than a year with celcom?
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More than 15 years with Celcom. The staff told me I could cancell on month 2 when I bought my M10
Not sure whether this is tie in to number of years with them??

This post has been edited by benny888: Feb 4 2018, 01:30 PM
benny888
post Feb 4 2018, 01:40 PM

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QUOTE(gunnerstkd @ Feb 4 2018, 01:36 PM)
Hey benny,
I thought the protection plan is optional if you are an existing celcom  customer for at least a year. Which means you don't even need to pay the rm50 for the 1st month.
But I guess they won't allow new customers for cancellation on month 2 onwards for that protection plan.
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It was rm12 not rm50 for me. I didn't ask for opt out since I could cancell it on month 2
benny888
post Feb 4 2018, 04:58 PM

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My experience with Celcom : no need ever need to make any advance payment for phones purchased with their plan. It is always quick and easy. Had bought 2 iPhones, a HW Mate 10 and Samsung S5 . All phones taken on spot.

This post has been edited by benny888: Feb 4 2018, 04:59 PM

 

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