QUOTE(h3r3tic insult3r @ Dec 7 2017, 11:48 AM)
Anybody has encounter an issue with delivery service such as mine?
I made purchase from Lazada and the item is out for delivery yesterday but somehow the Lazada system said the item has been delivered even though I have not received it.
Delivery address is my office, I asked my receptionist he said no courier came during the said time.
I also checked CCTV, nobody came during the said delivery time.
I've contacted the customer service, they will provide the proof of delivery within 24-48 hrs.
If anyone has this issue before, please advise what should I do next.
Is it possible the delivery guy stole my item?
is it small enough to stuff in the mail box? try to check it first. if not, wait for their delivery proof, which is usually just a made up signature by the lazy courier guy. if you insist you didnt receive, they will ask the delivery guy to contact u and provide an explanation. if still missing, the guy have to rebuy the item for you.
my guess is they sign first and press delivered button to catch up the delivery time window, then deliver it later, so they dont kena punishment or penalty. happened to someone here before.