So I took my watch off yesterday - put it on bedside table (not charging)

Put it on this morning and noticed hairline cracks around every edge, as well as one crack from the bottom left hand corner. According to some Googling this has been somewhat common due to battery bloat

Fast forward a couple of hours, and the whole screen has come off apart from the sides .. (hanging on by the flex cable!)

It’s a year old in 5 days - I saw some managed to get this kind of issue done under warranty overseas in Apple Store.

Has anynone had this happen in Malaysia, and managed to get repair / replacement under warranty?

Hope so, will contact Apple next week.

Just worried they’ll try to say it’s my fault or similar and try to charge a silly amount for a replacement.

Ok thanks, hopefully that’s the case!

I can’t say the battery looks like is bulging - that’s what I found as a reason online.

Seems like the only logical solution though considering it happened whilst I was asleeep!

I went to the service center in 1U and they claimed it’s not an issue with the battery ... and that the damage is due to the user because there’s some markings on the watch. It’s still in warranty BTW (until today .. 24/11)

Apparently when the battery swells the screen pops off clean rather than cracking like in my case.

I’m going to take some pictures of the inside and get opinions online - as I know this happened when the watch wasn’t even being worn.

Sure it’s not in perfect condition anymore - but it’s not going to be considering it’s been worn every single day for a year!

And yeah they offered me the same .. replacement for RM1.2K or something. Not worth it .. might as well spend a few 100 extra and buy a Series 4.

This post has been edited by rjb123: Nov 24 2018, 10:47 PM

My AW3 has been sitting in my drawer as the screen is cracked all the way around the edge still, and I replaced it with v4 at the time.

Looks like I should be eligible for replacement now :

https://support.apple.com/screen-replacemen...atch-series-2-3

Good news ... I actually bought an AW3 when they rejected the repair last time.

My whole screen came off (Ie dangling by the flex) with a hairline crack all around the edge of the screen. This happened whilst I was asleep at night and watch was on my side table.

Watch had a mark on one side and the Apple place in 1U said it was due to damage and not covered by warranty ... in my opinion small scuff marks are bound to happen on a device that’s on your wrist all day long!!

I’ll go back there shortly now this program is out and update back.