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 Saga VVT 2016 suspension spring, Is it out of place?

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TSImagination *-*
post Nov 8 2017, 06:49 PM, updated 9y ago

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So I have this issue and has been bitching about it ever since: ranting.gif vmad.gif mad.gif bangwall.gif



Proton has yet to have an answer & I am determined to find out the root cause. I went to a car workshop & let them test drive. They heard this problem & they themselves have not hear something like this before. But they said its highly likely the suspension or stabilizer link problem. But still not sure.


Any way when they lift my car up, the right side spring looks like this:

Attached Image

The rear:

Attached Image

Looking at this looks like the spring not in place. Can this be the issue? A year ago I claimed warranty for my right side strut top mount which required the entire suspension assembly removed. I can't remember whether my this issue occur before or after he replaced the top mount.



The left side spring looks fitted nicely:

Attached Image


My first and last proton for sure ranting.gif . But I'll keep loving this one as it's my first. wub.gif


Lez Pall
post Nov 8 2017, 09:18 PM

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This is why I avoid suggesting first-batch of all-new cars.
dares
post Nov 8 2017, 11:42 PM

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Looks like it's not seated properly.
THE CLASS OF 13
post Nov 9 2017, 01:36 AM

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u tak claim new front coil la brader, my fren vvt issue already solved at cose

This post has been edited by THE CLASS OF 13: Nov 9 2017, 01:36 AM
SUSKitty Zhang
post Nov 9 2017, 05:15 PM

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Sorry, I LOL-ed at your video laugh.gif doh.gif
TSImagination *-*
post Nov 9 2017, 08:23 PM

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QUOTE(THE CLASS OF 13 @ Nov 9 2017, 01:36 AM)
u tak claim new front coil la brader, my fren vvt issue already solved at cose
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REALLY AH???!!! THIS IS ENLIGHTENING NEWS!! Did he have similar issue with me? I'm visiting Proton CoSE next week. Fingers crossed.
TSImagination *-*
post Nov 9 2017, 08:24 PM

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QUOTE(Kitty Zhang @ Nov 9 2017, 05:15 PM)
Sorry, I LOL-ed at your video laugh.gif doh.gif
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Don't la so bad. I hurting albeit liau since new myvi out. 1 year too late sad.gif
TSImagination *-*
post Nov 9 2017, 08:26 PM

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QUOTE(Lez Pall @ Nov 8 2017, 09:18 PM)
This is why I avoid suggesting first-batch of all-new cars.
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Yes, learnt my lesson. In the future if buy new car i won't buy first batch ranting.gif
TSImagination *-*
post Nov 9 2017, 08:26 PM

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QUOTE(dares @ Nov 8 2017, 11:42 PM)
Looks like it's not seated properly.
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If really is, ranting.gif fuck the technician that did my top mount absorber before. Incompetent ^@$#&#^%!!!
TSImagination *-*
post Nov 13 2017, 08:35 PM

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Update from recent service. Proton Cose said absorber and everything is OK. All proton saga from blm, flx, and this new one have this sound. This sound is normal due to hydraulic power steering.

Whether they telling truth or not I don't know. I give up and will accept it as it is. 8 years to go.
naveenkalai7
post Nov 13 2017, 09:34 PM

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sound appear when cornering? im driving saga flx and doesnt have this issue hmm.gif
TSImagination *-*
post Nov 13 2017, 11:07 PM

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QUOTE(naveenkalai7 @ Nov 13 2017, 09:34 PM)
sound appear when cornering? im driving saga flx and doesnt have this issue  hmm.gif
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Fuck it. 3 times go, 3 times waste time. Have to live with it. I still canot brain their explanation but what do I know.

dares
post Nov 14 2017, 03:03 AM

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QUOTE(Imagination *-* @ Nov 13 2017, 08:35 PM)
Update from recent service. Proton Cose said absorber and everything is OK. All proton saga from blm, flx, and this new one have this sound. This sound is normal due to hydraulic power steering.

Whether they telling truth or not I don't know. I give up and will accept it as it is. 8 years to go.
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My previous FLX didn't have such sound.
naveenkalai7
post Nov 14 2017, 02:52 PM

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QUOTE(Imagination *-* @ Nov 13 2017, 11:07 PM)
Fuck it. 3 times go, 3 times waste time. Have to live with it. I still canot brain their explanation but what do I know.
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try diff SC if possible bro.. not all mechs in SC are competent..
TSImagination *-*
post Nov 14 2017, 05:56 PM

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QUOTE(naveenkalai7 @ Nov 14 2017, 02:52 PM)
try diff SC if possible bro.. not all mechs in SC are competent..
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Maybe I'll try senaxis SC. Heard they are pretty good. But I went Proton COSE which should be the best. Haiz no mood liau.
TSImagination *-*
post Nov 14 2017, 05:57 PM

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QUOTE(dares @ Nov 14 2017, 03:03 AM)
My previous FLX didn't have such sound.
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They told me ALL sagas have this. Say like that win liau lor.
dares
post Nov 14 2017, 06:12 PM

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QUOTE(Imagination *-* @ Nov 14 2017, 05:56 PM)
Maybe I'll try senaxis SC. Heard they are pretty good. But I went Proton COSE which should be the best. Haiz no mood liau.
*
They are best of the problem is obvious. If hard to diagnose they will try to push it away with some BS like what they told you below.

QUOTE(Imagination *-* @ Nov 14 2017, 05:57 PM)
They told me ALL sagas have this. Say like that win liau lor.
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They kept my car for one week to try to diagnose a water leak. After one week they told me they couldn't find the source, and send me along while my car kept on leaking whenever it rains heavily.

In the end I found the leak myself and sent it to PESC in Puchong to fix it, which took less than a day.

COSE is too busy to deal with complicated, hard to diagnose problems nowadays. I would just send to another SC and ask for a second opinion.

In your case, Just send to a trusted workshop and ask the mechanic whether the spring is seated properly. If they say no, then send it back to Proton and ask them to reinstall it properly.

This post has been edited by dares: Nov 14 2017, 06:14 PM
TSImagination *-*
post Nov 15 2017, 10:13 AM

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I'm going to find an empty lot with lots of gravel and record. Then can really see and hear the issue. Then show to forums + some prominent proton SC.

TSImagination *-*
post Nov 18 2017, 02:52 PM

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updated with new video. normal kah for a new car to have this???? Like machine gun sweat.gif



This post has been edited by Imagination *-*: Nov 18 2017, 02:53 PM
voscar
post Nov 18 2017, 03:07 PM

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QUOTE(Imagination *-* @ Nov 18 2017, 02:52 PM)
updated with new video. normal kah for a new car to have this???? Like machine gun  sweat.gif


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Exactly the same noise as my Polo Sedan! Especially obvious when going those uneven incline decline road to shopping mall...
TSImagination *-*
post Nov 18 2017, 03:15 PM

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QUOTE(voscar @ Nov 18 2017, 03:07 PM)
Exactly the same noise as my Polo Sedan! Especially obvious when going those uneven incline decline road to shopping mall...
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Your polo sedan use hydraulic power steering ah?
voscar
post Nov 18 2017, 08:20 PM

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QUOTE(Imagination *-* @ Nov 18 2017, 03:15 PM)
Your polo sedan use hydraulic power steering ah?
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Nope, it's EPS.
TSImagination *-*
post Nov 18 2017, 09:51 PM

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QUOTE(voscar @ Nov 18 2017, 08:20 PM)
Nope, it's EPS.
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have you complained or try to solve it? any solution or explanation from your SC?
voscar
post Nov 19 2017, 12:19 AM

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QUOTE(Imagination *-* @ Nov 18 2017, 09:51 PM)
have you complained or try to solve it? any solution or explanation from your SC?
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Wait until more serious first, these few months already sent car overnight a few occasion for different issue. Few days just collected back the car after 1 week at SC due to driver side carpet wet.
woopex_
post Nov 22 2017, 04:14 PM

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I have the same issue. The knocking/rattling sound came from tyre which (I suppose came from spring) happens during cornering on an uneven road. Yes, only on an uneven road.
TSImagination *-*
post Nov 22 2017, 05:57 PM

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QUOTE(woopex_ @ Nov 22 2017, 04:14 PM)
I have the same issue. The knocking/rattling sound came from tyre which (I suppose came from spring) happens during cornering on an uneven road. Yes, only on an uneven road.
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Yea i think so too. Next time go Senaxis SC try
woopex_
post Nov 23 2017, 09:18 AM

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QUOTE(Imagination *-* @ Nov 22 2017, 05:57 PM)
Yea i think so too. Next time go Senaxis SC try
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So I discover a new sound. It came I think from the same place that I mentioned earlier. But surprisingly this one happen on highway even at speed of 100km/h.

Here’s the video. Sound just like at the 9 sec.

https://youtu.be/MWmmP8mTLXw
TSImagination *-*
post Nov 23 2017, 08:44 PM

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QUOTE(woopex_ @ Nov 23 2017, 09:18 AM)
So I discover a new sound. It came I think from the same place that I mentioned earlier. But surprisingly this one happen on highway even at speed of 100km/h.

Here’s the video. Sound just like at the 9 sec.

https://youtu.be/MWmmP8mTLXw
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Hmm it does sound albeit like my problem but not repetitive fast enough. Damn saga rclxub.gif
TSImagination *-*
post Nov 24 2017, 10:15 PM

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#&$^*&$#^*#$^*#$^!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SOMETHING NEW TODAY!!!!!! I think this is suspension spring pop!!!! bangwall.gif vmad.gif ranting.gif whole family shock shakehead.gif



*ignore our conversations lol

This post has been edited by Imagination *-*: Nov 24 2017, 10:16 PM
woopex_
post Nov 24 2017, 11:45 PM

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QUOTE(Imagination *-* @ Nov 24 2017, 10:15 PM)
#&$^*&$#^*#$^*#$^!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SOMETHING NEW TODAY!!!!!! I think this is suspension spring pop!!!!  bangwall.gif  vmad.gif  ranting.gif  whole family shock  shakehead.gif



*ignore our conversations lol
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OMG! What just happened?! Did you check underneath? Post a photo perhaps. I think our problem is the same but during slow drive I noticed yours one sound a bit loud.
TSImagination *-*
post Nov 24 2017, 11:52 PM

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QUOTE(woopex_ @ Nov 24 2017, 11:45 PM)
OMG! What just happened?! Did you check underneath? Post a photo perhaps. I think our problem is the same but during slow drive I noticed yours one sound a bit loud.
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ikr. everyone in car was like wtf happenned. i dont think it hit under carriage though. tomoro going to outside workshop to jack up car and check under carriage. if hit the bump sure will have scars since its so f**king LOUD.

tomoro while checking can take picture. But it pretty much sounded like the suspension spring adjusting itself. Maybe bad positioning when the proton technician changed my 2 bump stoppers before where he needed to dissemble fully the suspension system.

Also i can't repeat this sound again going through this bump. lucky my dashcam is working with sound recording on.

also i go through this bump almost everyday in the past year and this is the first. shakehead.gif

This post has been edited by Imagination *-*: Nov 24 2017, 11:54 PM
evolution120
post Nov 25 2017, 01:13 AM

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if im not wrong, most probably is the absorber mounting/bearing

my civic fd used to have that sound, turned out to be torn off rubber on the mounting/bearing.

good luck ts!
woopex_
post Nov 25 2017, 12:17 PM

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QUOTE(Imagination *-* @ Nov 24 2017, 11:52 PM)
ikr. everyone in car was like wtf happenned. i dont think it hit under carriage though. tomoro going to outside workshop to jack up car and check under carriage. if hit the bump sure will have scars since its so f**king LOUD.

tomoro while checking can take picture. But it pretty much sounded like the suspension spring adjusting itself. Maybe bad positioning when the proton technician changed my 2 bump stoppers before where he needed to dissemble fully the suspension system.

Also i can't repeat this sound again going through this bump. lucky my dashcam is working with sound recording on.

also i go through this bump almost everyday in the past year and this is the first.  shakehead.gif
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Give me update on your car. It might help my car as well

wkc
post Nov 27 2017, 02:45 PM

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How's TS? manage to find out the issue?
wkc
post Nov 27 2017, 03:47 PM

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QUOTE(Mr. Najib Razak @ Nov 27 2017, 03:30 PM)
Cheh
The group mana ada hansem
Klang ah hmm.gif
Nais meh?
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Nice lah..better than mentari. Makan and minum there.
Mr. Najib Razak
post Nov 27 2017, 03:49 PM

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QUOTE(wkc @ Nov 27 2017, 03:47 PM)
Nice lah..better than mentari. Makan and minum there.
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Find 1 day we go 2gayter
wkc
post Nov 27 2017, 03:57 PM

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QUOTE(Mr. Najib Razak @ Nov 27 2017, 03:49 PM)
Find 1 day we go 2gayter
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but you less than 0.2" can't go Klang. Go Mentari better
Mr. Najib Razak
post Nov 27 2017, 04:09 PM

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QUOTE(wkc @ Nov 27 2017, 03:57 PM)
but you less than 0.2" can't go Klang. Go Mentari better
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puck u lah
eh but my post kena lipoted liao
later we pm k?
wkc
post Nov 27 2017, 04:11 PM

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QUOTE(Mr. Najib Razak @ Nov 27 2017, 04:09 PM)
puck u lah
eh but my post kena lipoted liao
later we pm k?
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ok..maybe you tok too much kok in here. that's why kena report

 

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