I would suggest the thread owner to update on what to check when receive the phone on the first page.
Like listing down all possible issue with this phone such as the green line.
1) check the box for any dent especially at the corner. The plastic is not like last time, its folded sticked with glue, so no need cutter or knife.
2) make sure your capacity is correct
3) open it, and check the following items available or not: the phone itself, the booklet with apple stickers + sim eject pin, earphone (no longer in a clear plastic box - cut cost maybe), 3 pin + USB.
4) check the phone for any visible defect. Don't check for finger prints on the screen. its useless, and u cant change the phone due to some stupid reason.
5) turn on the phone and don't insert the sim card first. WHY? as reason no 6
6)
DO NOT ACTIVATE THE PHONE YET. Once u insert the sim card, they will try to connect to the internet and activate the phone. Once u activate the phone and u have found a manufacturing defect after that, GG, u will need to send it for warranty and u will suffer for few days or maybe weeks. SO PLEASE DONT LET THE MAXIS CS SERVICE TO DO WHAT EVER HE LIKES. be strict with them. Its a 5k item anyway and you don't want a defect item.
7) Inspect the screen, make sure there is no green or yellow single line especially the edge of the phone. If u find one, request a replacement on the spot. Make a noise if the maxis CS is trying to bullshit u of not giving u any replacement on the spot.
8) Insert simcard now after u have found no green/yellow line and activate the phone using the cellular data/wifi. Yes, now. Yellow tint screen is normal, and u can only disable the true tone once u activate the phone. So accept it as it be, unless u think its abnormal, just claim the warranty, and suffer for few days of not managed to show everyone at Facebook.
9) Test the face ID. Should be easy to set it and it will works flawlessly.
10) If u wanna test Siri, make sure remove the plastic screen protector first.
11) Close the phone, and restart back.
12) Test the charger, test the earphone.
Other tips: GET A SCREEN PROTECTOR AND CASING READY AS SOON AS POSSIBLE or BEFORE U GET THE IPHONE. U will never want to use this phone naked.
All tips above i've gather from my previous experiences buying the iPhones from maxis 2 years ago and before, together with my experience with the iPhone X at SG. The tips might be outdated as there's might be some improvement or change in maxis policy. Goodluck.
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ive just realised, this is a general iphone x thread and not maxis thread. But most of it may seems to be valid. I know if DiGi at SS2, they will not open the box and let you open the box yourself even at home.