I've just subscribed Fitness First Free 1 month Membership Package at rm 29.90, but im not satisfied with their customer services and marketing strategy at all and i felt like i've been cheated by them.

This is because when they came to my office to promote us this package, everything is sweet talk and we have been told that we just need to call to make first time visit apointment then we can start enjoy our membership at there.

Therefore, me and my colleagues decided subscribe this package from them and pay rm 29.90 on the spot. After that, me and my colleagues plan wil go on this Nov and enjoy tat 1 month free membership because after Nov some of us are not available, so we got called to Bukit Tinggi Fitness First branch to make an appoitment. But each time when we called, they just keep asked us leave the contact number and the consultant will call us back. Then we all just keep wait and wait for about 1 week and there is nobody call us. After that, me and my friend even got visited their branch ourself to ask in details, they also do the same way, ask us leave the contact number because that time no have any consultant, the consultant only available from 9am to 6pm. so it's ok, then we got make calls again to there between the time which the consultant is available, but nobody can assist us also! wat a poor customer service, or because we only pay for RM29.90?

This make me and my colleagues felt very angry and unsatisfied. Although we only paid for Rm29.90, but they dont forget that we are actually those among their potential member in future, coz we actually want have a trial first before subscribe yearly membership. We r not very care about tat RM 29.90, but please la, we not paid tat RM 29.90 to get a bloody services from u, fitness first SUCK!