QUOTE(darlyn @ Apr 19 2007, 10:53 PM)
before u join the club (true fitness desa hartamas), they will talk so nicely to u persuade u to join. this is the worst club i joined. totally poor management. when i wan to quit.... it is like going thru hell. i have been pushed around to talk to this and that person. with no solution at all.... then asking me to do this and that. after wut i did, like hand a letter stating my reason for termination then no body attain to me. and still keep on charging my credit card until today. isit fair ?? i din even go to that gym anymore but i have to keep on paying for it monthly. and when i notice they keep on charging for about 3 months oredi, i called them up today...n guess wut the girl answered say will call me back. but neva. so i call again and she give me dunno wut stupid excuse. saying she will call back later.... but neva. so it is a pushing around business where no bodi going to entertain you.
after that i called again n ask to speck to the manager. the manager seems busy and saying she will call back. n she did...but then still no solution, saying she will check again on this issue and get back to me on sunday. hello... today is only thursday. y need so long~!! this matter has been dragging from february. can u ppl imagine tat. would u be angry if u were me ??
DUN EVER JOIN THIS FITNESS CLUB. YOU WILL REGRET~!!!
I faced the same thing too. I signed up for one year contract and only go for fist two months. Right after that I didnt go and havent made any payment after that. They told me they will keep charging me until the contract finish then my acount will be terminated . Since my acc has been terminated today i received a call from them telling me i have 2k something outstanding havent paid. I said i called for termination many times already. It is funny they ca tell you the contract is auto renewed even after terminate. What the hell??? Did she realise ehat was she talking?? So I asked her read the TnC that explains the situation above. She did read but the terms werent explaining it.. Im so pissed off. They said wil put in CTOS .. Go ahead! I wouldnt pay any single cent . Sorry to say , the management is really lousy and their people are lacking brain power. I registered in Kenanga International Building which is operated by mostly Indians (they look gangster and like somebody could trigger a fight if anything goes wrong).
Sep 11 2015, 04:41 PM

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