before u join the club (true fitness desa hartamas), they will talk so nicely to u persuade u to join. this is the worst club i joined. totally poor management. when i wan to quit.... it is like going thru hell. i have been pushed around to talk to this and that person. with no solution at all.... then asking me to do this and that. after wut i did, like hand a letter stating my reason for termination then no body attain to me. and still keep on charging my credit card until today. isit fair ?? i din even go to that gym anymore but i have to keep on paying for it monthly. and when i notice they keep on charging for about 3 months oredi, i called them up today...n guess wut the girl answered say will call me back. but neva. so i call again and she give me dunno wut stupid excuse. saying she will call back later.... but neva. so it is a pushing around business where no bodi going to entertain you. after that i called again n ask to speck to the manager. the manager seems busy and saying she will call back. n she did...but then still no solution, saying she will check again on this issue and get back to me on sunday. hello... today is only thursday. y need so long~!! this matter has been dragging from february. can u ppl imagine tat. would u be angry if u were me ?? DUN EVER JOIN THIS FITNESS CLUB. YOU WILL REGRET~!!!

You're not the first person. another friend of mine went through the same sheet. so she cancelled her credit card instead. so the club sent her a lawyer letter saying she hasn't paid for dunno how many months... while she already stopped going to that gym for over 2 months b4 she cancelled her card. -.-"
so until now dunno what happened la..

when u join.. u sign a one year agreement, a contract. in that contract it states what u need to do if u were to cancel the contract. did u keep that contract? read it up. do what the contract says. if they dont cancel it after u did them, find a lawyer, sue their asses

wah...like that huh?
Got contract some more?

Business like that

I thought just pay monthly like rental or something.

thats if u dont sign the one year contract and pay monthly as u like. sign the shit, get the shit, some ppl actually sign the one year agreement without knowing it

Simple contract like that also lazy to read

can't u get ur cc bank to reject all dealings with TF?

Y don't u call d credit card company to cancel the charges and not to accept any charges from TF.

For my friend's case, it was actually a misconduct in the membership consultants part. According to that mc, he said my friend could quit anytime. but when she wanted to quit, the management said it was a 1 year contract she signed. so she can't quit. -.-"
so she said the mc said she could quit anytime. the management said that particular mc has quit, and whatever he said no longer matters. talk about being an @#$%^&*.

Btw, i still haven't cleared which gym is this (i forgotten which gym)... its either celeb fitness/ true fitness.
whichever center is not really the point. the lesson here is, please read the contract b4 signing it. don't just trust some salesman's word as he's in it for the comission.

Ya, cos they know we won't bother to read the T&C. That's the most important part. And those fitness centre must learn that verbal agreement is counted as an agreement too. Not cakapcakap only.

the worst that could happen to you is your trainer keep calling you to ask to but sessions......i damn sien liau..

This post has been edited by wos: Apr 20 2007, 03:09 PM

bring it to the tribunal.. or bring it to the politicians. Write to malay mail! don't give face to those con case gym!

i oredi call the creditcard ppl juz now. but she says she kenot help in anything becoz that transaction is auto debit. damn it~! this is like CHEATING ppl's money. and when i call to the management ppl in true fitness, she is alwiz busy... and the pushing around business start.

call true fitness and tell them i they don't do anything about this.. you going to bring it to the media.

before I spend $ on anything (purchases of services), I make it a point to research on the integrity of the company that I might give my hard earned $ to.

here's some complaints on true fitness in a consumer website:

http://www.consumer.com.my/message/index.p...ount=0&blogid=1

many complaints about True Fitness....

man...even Celebrity Fitness doesn't put their clients through this...and they r not the best gym to go to either.

den report ur card is stolen, u'll get new no. and d company can't auto debit anymore

Ok, being a ex membershp consultant, these are my view.

1. If you can get someone that wants your membership, transfer it immediately, be it family member or friends.

2. There's no use bringing it to court really, as all the terms and condition is clearly stated. From what i understand, TF had never lost in court case. Its the customer's negligence to not read the T&C nicely.

3. Cancelling the card would earn yourself a lawyer letter. Now you can only cancel your card if there is a doctors letter saying that you could not do any sort of exercise already. So if you have doctors contact that can help, it would be nice.

4. You can also cancel if you can prove that u will be migrating overseas/ wrking there and not coming back. Even if you say you want to study overseas, they will only freeze your account.

5. Try freezing your account first. You only pay 30% of the actual fee. At least its better than paying all. But freezing needs documentation as well, like company's letter in going overseas and work.

The manager is a china lady called Jacqueline. She won't give a f*** about it although she's the club manager. Give a call to the centre. Talk to Charles or Miss Lam. They handle such problem. Get an appointment. And complain there. Better results. My 2 cents. Hope it helps.

Who is your consultant by the way? Wouldn't be suprised if its Kelly or Yen.

yea lor. stupid consultant. her name is yen la. when call alwiz she is not around or busy. then never follow up anything. if i get lawyer letter, can i juz ignore it? now i am in brunei. imagine i oredi wasted how much on my phone bills oredi. been calling them like more than 10 times.

u can sue as misrepresentation. but the contract is provided to u. u cant sue for misrepresentation then.

TS, stop complaining la. read the contract u signed. do what the contract says to cancel the contract.

you can't cancel your auto-debit? Which credit card company is this?

The problem here however would be the T&C. If it is stated there that you are bound to complete one year, then even if you cancel your card, they will still charge you, and later start sending you legal letters stating that you owe them x amount of dollars.

Your best way out would be to immediately write to them to tell them you intend to cancel your membership at the end of the one year period that you signed the agreement for. Keep a copy of the letter and make sure you hand deliver it to them (preferably with acknowledgment of receipt). That would be the only way out, you have to accept the fact that you will loose one entire year of membership fees by signing the agreement with them.

Morale of this is never sign anything without reading the full T&C. There are a lot of organizations out there who do this right now, abusing the unsuspecting users of credit cards. Wouldn't be surprised if there is soon laws regulating the use of auto-debit transactions.

i am using hsbc credit card. i oredi told them i am migrating to brunei. wut i can do if they dun believe. somemore tat yen told me if i freeze my account, there is no charges. how come now saying 30% charges ??

Sigh, why don't you just post the document you signed when you joined the gym? That way we don't have to speculate is and isn't bound by law.

You did get a copy of it didn't you?

as i know..there are ways of cancelling the membership.
my friend just paid the penalty of dono how many RM. but that's for celebrity fitness, and another friend of mine just paid a mth extra.. and that's for california fitness. true fitness i dono loh..

hm... if i complain in malay mail, wut will happen? will the consumer org do anything about it ?

think of it this way: even though you might not get what you wish to get in return, at least you did a part in exposing this unscrupulous gym. I'm sure sooner or later it might go bankrupt and "revenge" is finally served to them.

If it's stated in the contract that you must complete your 1 year contract with them and you go to the press about how bad they're treating you and how they're robbing you, be aware that they can sue you for it.

ETA: I can't remember what the legal term is, sux posting at 2:30, grammar, terminology and spelling all goes to crap.

This post has been edited by malaysianPotato: Apr 21 2007, 02:36 AM

stop talking about other way out. read your contract. and follow it. enough complaining here. we are not lawyers. hire one. this thread is pointless. make a mistake then learn your mistake through the consequences. thats the way of life.

if I'm correct its called defamation.

most fitness centers nowadays require you to stick around and pay them for a year. You should have read the T&A properly before signing up. Now there isnt anything much you can do.

And seriously, whining like a little girl will not help you. If you're old enough to sign up for a gym you should be old enough to read the T&A b4 signing up.

well, she can write abt how those dishonest sales consultants mislead their customers. It is the responsibilities of the fitness center to make sure the customers are well informed abt the terms and conditions.

AND THEN????????? thats the question.

It's not being dishonest if the client fails to read the contract he or she signs. Ignorance is not an excuse.

For my particular friend, and yes, its true fitness as well, there was a lil dishonesty in the mc's part. the fella said can quit anytime... (but i think its her own mistake also for not reading the t&C first) but then the contract stipulates that it is 2 years... so that conduct of the mc is misleading.

Wanna get comision to sign ppl up also dun lie to them la
mislead people to believe they can quit.

So, simple to say that, don't just hear and obey what the gym consultant said. Sometimes they mislead the information, maybe. I just make an assumption. Easy way is, to read the agreement. I assume that, most gym club will issued you at least 1 year contract to stick with them, it's business strategy mar.. to make sure their business going well. How if they charge based on monthly, which means you can quit anytime you want, sure they would have unpersistent income, right? That's the logic i thought of about club gym. Unless you join private gym, then you can quit anytime you want without being charged.

This post has been edited by arnold: Apr 21 2007, 03:50 PM

hmmm from what i know in california fitness they read out the terms and u must sign in every terms in there,so the customers know they have a 1 year commitment and they know the terms clearly

hmmm i think verbal agreement also is an agrement
so next time b4 u join take a tape recorder and sit down there and record every thing they say so if they didnt give what they say sue them.
like my friend case,he join FF and havent finish the 1 year contract and he got 2 month left,and he wanna join the CF in pyramid,
the GM told him to pay 100 bucks deposit then can start later and can withdraw the 100 if he decide that he dont wanna join,
and the GM also said he will give my friend 2 weeks VIP pass,
but after that,the 1st time he go to midvalley CF they told him that he cant get the VIP pass cos he already pay 100 and as counted member edi,then my fren call the GM and he said he have to find him 1st to get the pass.ok thats fine,then next time he find the GM and he told my fren every thing ok edi and can go to MV to get the pass,then when my fren went there the manager in MV told him he cant get the pass cos he already a member,then my fren called the GM and the GM told my fren different story asying sorry he cant get the pass and just cut off the phone,
angry, my fren told 1 of the consultant(that time the manager is not there) if they dont solved the problem he going to terminate his credit card and in his credit card got 5 of his friend and + me 6, join using his credit card,
after that the consultant really helped him,after that the consultant let my fren in for 1 day,


lucky for the GM my fren didnt record the verbal agreement if not they will be in trouble

No doubt a verbal agreement concludes as aan agreement as well.But if taken to courts documented proof will be of priority to the judge.If there is no documentation of such agreement then he will fall back on the verbal agreement or implied actions agreement and the burden will be on the consumer to prove that there was a verbal agreement(witness, tape recorder, etc)

Sorry to say you're pinned down in this one

luckily i didnt go there today. Coz yesterday someone from truefitness called me for free 7 days trial

hi, i sold my tf account because of their service also. my consultant is nice and pretty, just other staffs duno for wat they keep calling me n my colleague, i nicely tell them tht i m oredi a member, n they say sth like:' cant u see that i m trying to help u to save more money?' or 'u are oredi 22 years old, dun tell me u dun hv money to do watever u like'.

then i call up their manager, sam rajan. he nicely listen to my situation, n say will call me back. so i wait, but no response. n i call up for two more times, same things happend. i was so angry and i was about to call my journalist frens to address this issue.

but luckily, i meet some1 nice to let me transfer my account. but i was soooooooooooooooooooooooooo angry with that manager and other staffs.

darlyn, u cant report police but u can address this issue to public, give awareness to all, like what u r doing now by post at LYN. i m not trying to mislead u but i feel the same with u.

The OP better be careful. If i remember correctly, Mun had some problems with California Fitness from his blog. He talked some smack about them and they wanted to have "round table talks" with him.

Aduh, another one of the many many cases I heard about these fitness clubs... I got a friend who kena also, blindly signed the contract without reading it properly... Ended up her credit card being charged monthly even though she stopped going to the gym...

True Fitness, California Fitness, wateva fitness all using the same tactic. Better be EXTREMELY careful when reading through a contract.

Round table talks?..isn't that gonig a bit too far?.I'm under the assumption that there are no lawyers involved.

I believe it was fitness first. golds gym in america has similar complaints.

---

Added on April 23, 2007, 1:34 pmthey threaten legal action often. there was a rumor that a bunch of college students were forced to join the gym after a free trial or else they'll get sued

This post has been edited by Joey-kun: Apr 23 2007, 01:34 PM

Joey, did they (CF) charge you after your contract expired?

Fitness centres are fukked up, period. All they want is your damn money. I hate it when they say special offer upon walk in. If you refuse, the offer is gone. All these lame tactics of persuasion makes me wanna slap them upside the head.
I remember going into FF once on a trial. The rep was persistently asking me if i want a PT. I finally snapped and said,"Do I look like i need a PT? Find me someone who deadlifts more than 500 pounds, then he can be my PT".

He didn't say no more shit after that. Stupidity at its peak.

i hear ya

Rep : "Today is the last day for this offer"

2 days later, they called and mentioned the same thing..

Not surprising loh, those "Kam-Sao-tants" are not fitness experts la, just trying to sell you things you dun need only...

i really wish i could say that

screw those PT lah, they're just skinny.

Yeap. Another celebrity fitness. You will get different rates and I'm not talking promotions here. When I first walked in last time, they guy quoted me 180/month. Luckily I was not dumb and quoted him back that fitness first is less than 150/month, then he gave me a bunch of excuse and say he'll counter offer me with "special student rate" even though I'm not and say its exclusive to me, blah, blah, blah..

I paid using cash so no such crap but I do need to pay rm20 if I am late

how much for the true fitness member per month?

As a ex fitness consultant,

I'm sure there are many grieviences of the club by many people. and I'm not surprised. I know many consultants who are less than honest with their dealings.. however sometimes its really not their faults when they some customers assume things and don't ask. I know as my stint as a MC, I've always enjoyed giving my members the best deal. and the most free gifts I can smuggle out. Obviously I didn't last very long. ahaha.

Firstly, I'm very happy with the club. thank goodness as my membership consultant was nice enough to give me the details although not all the details, I was pretty happy with what I got as I'm a gym go-er and I love to go to gym. However to those of you who have difficulties in the gym, here is some advise, as an ex membership consultant.

1. as a member of true fitness, you CAN transfer your membership to anyone that would like to purchase it over. Trust me. there are people out there who love to sign up to the gym. many people sign up everyday... and instead of blindly letting the bank take the fees out of your credit card monthly, sell off your membership to someone who'd use it.. or at least pay for it.. then you would not suffer the payment so much. OR you could always get a doctor to say that you are unable to go to the gym, and cancel your membership. Plus there is a no charge for transferring your membership. it's absoulutely free. If you need to know more about how this can be done, let me know.

This works for the memberships that are *dues* where you pay monthly.
if you freeze this type of membership, you still pay a 20% fee to the club.

for the *pre-paid* memberships, you can pause your membership. ( not many times) but only where there is a proper cause, i.e. doctors letter.. work overseas etc. and not pay the freezing fees.

2. The ploy with getting your credit card is to see what type of deals you are entitled to. Depending on your card, i.e. your GOLD card, platinum etc whatever. they will offer you different types of plans. OF course their goal is to actually maximise their profits in the end lah. it'll really depend on your credit limit. However sometimes, the club does really have good deals.. and sometimes it's really worth it to sign up if you intend to use the club on a regular basis. If it's out of the way, or it's not convenient, tell them that. they'll of course have 5 million ways to counter that but no matter what it's you who agrees to the contract in the end.

3. like all sales jobs. there's a fixed sales pitch. don't really trust everything that you hear. Although everyone on this thread seem to think that misrepresentation etc etc... do read the contract before you sign it. For me I really do tell my customers what they are signing up for, and every single detail upon how to quit the membership ( fulfilling the criteria) as well as the legal consequences if you should default on the credit card payment. If you're lucky.. you'll get a good consultant who is really helpful. But if you misunderstand what he or she says it's not their fault. Not that I'm saying that people misunderstand... I'm just saying ask all the questions before you sign up. they are earning a commission off your joining fees.. soooo make it worth it. ask them EVERYTHING under the sun. and if they are unable to, get them to bring out their manager. Be careful tho.. usually the manager will convince you to sign up. and unless you are very FIRM, you will feel compelled to sign up. even pressured to. But do not give in unless you are absoulutely certain that you want to.

4. not everyone is cheated in gyms. the majority are pretty happy with what they have paid for... it's only a number which is unhappy because they didn't get what they paid for. everyday, many people join the gym. The number who join the gym is amazing actually. and out of this... only a few have problems. but as they have about 20 consultants to recruit members, they only have one operations manager to deal with member's problems. you can see the problem here already. and they are overworked as it is. It's quite sad actually that they have to deal with the problems that the mc has ceated, especially the mc's that make the most outrageous claims.

5. it's a practise of the club to scare you with the scariest prices. don't fall for it. pay what you think is worth your money. if you don't like it don't be shy to walk out of there and demand your free pass. I know a few people who just paid a deposit and used the gym for a week and then never came back. Don't waste your money that way. Just say that you will try the gym out and then come back to them. they will be VERY insistant that unless you join on that day you'll lose the 'special' price.
Don't fall for such nonsense. Unless it's the end of the month or year. The prices for the month stay the same. sometimes they really have good deals. really. during events like christmas or hari raya.. or something like that. ASK for it.

6. I really doubt that any legal proceedings can be held over with the club. My friend who's a lawyer came across this guy from KLANG who insisted that hejoined the subang branch under duress. and he claims as it is duress he should be able to quit the club. the lawfirm did not take up the case. Clearly, a club cannot cause you duress as they did not have a knife or gun to your head to threaten your life or safety.. as well as any ecomonic duress can be held against them. As part of contractual law, no matter what was said before the contract was signed, so long as there is a written agreement, the written agreement is binding upon all parties. So you can't sue them for misrepresentation either. Plus you SIGNED the form stating that you've read and understood all the terms and agreements. IF you are not given the chance to read the terms and agreements. don't sign it. Plus you're given a yellow copy of the terms and agreements to take home. So you really can't plead ignorance.

Lesson? be more aware of what your rights are.

7. the mc's have it hard as well. seriously. the pressure to perform is tremendous and you have to work public holidays.. etc.. and no extra pay.. cause the pay is on commission. Be a concious consumer. It's your hard earned money that they are trying to earn.

8. Lastly, if there are consultants who bug the daylights out of you giving you calls incessively. just tell that you're not interested. and tell them to stop calling. Sometimes different consultants will call you. Your name has either been recycled OR you have a many friends who have joined the gym giving your name out..
Be considerate to the mc's as they are people just doing their job and if you tell them that you might go.. they'll put your name down and call you again later. trust me they won't forget to call you. so just put an end to their misery tell them you're not going.
If you give them false hope.. they'll bug you ... again and again..

If I'm not mistaken the last rates that I know about were about 165++ for the 2 year contract. Oh yeah. they'll conveniently not let you know about the 5% government tax added to your monthly fees. You can get it much cheaper about 90 a month depending on the prepaid plans that you take. but you have to pay a lump sum ( or 12/24/36 month installment plan depending on your credit card facilities)

Good info! Frankly fitness centres like True Fitness are not at all bout ripping or tricking. Ones just have to be aware of what they are demanding and getting.. I have no problem with mine, current or previous. I have a good offer actually. If I go everyday, which I do, it cost me like RM2.50 per visit! Pretty reasonable IMO.

in dat case.. i think u r under EZ payment or Full payment
u can terminate auto debit anytime..
the most u pay for the penalty fees.

Nah I paid one lumsum of RM2700 and get 3 years in return! Pretty fair since I set my goal like 5 years ahead!

Edt: No refund though if you happen to get smashed to dead by a falling barbell! Or any other reason.. Transferable with solid reason like medical one!

This post has been edited by free_enuf: Apr 27 2007, 03:03 AM

RM2700 for 3 years is actually a really good deal. Don't come around anytime. Worthy if u have a goal for 5 years.

It's fair for ppl with a steady work location. 3-5 years is too far ahead for most ppl. Who know's u might change job, overseas assignment, etc?

Thats when all the problem of termination comes in, and you'll get a thread like this.

this happen to all fitness centre i been for the trial
said last day last day

For True Fitness, They have this 'Last days" thingy every 2 weeks. In the office term, its what we call as Close-Out promo. We tell customers that its last day shit, but the fact is every 2 weeks we have last day.

And the promo is no different from any other day. Its just to create an urgency. You'll see banner on from 'Last 5 days, Last 4 days.. up till Last Day'. Sales gimmick.

i think the issue with true fitness is more on the administrative side

u see i went there, the instructors never persuaded me with joining
they only said, if i have the time and money, can join and reach them anytime or just use whatever opportunity for free trials

the fitness counsellor
now they suck
they sweet talk like hell, and all of a sudden its like ur already a family there
seriously, i thought i was going to get a 1 month membership since my friend was a longtime member
but i ended up with a 7day cuz they said the one month was for members...i mean WTF? he only said that when i decided to join late 2008 (hahahaha)
members already got access why the 1 months thing (i never asked,i only walked away)

i suggest u guys do this ASAP if u want to get fit
join this company called cnergyfitness (i could make some calls)
their joining fees are rm699 per year and you get to go to many many gyms available in KL
however, a caution though
not all gyms entertain cnergy members well
only Gold's gym entertain well cuz they give u towel and tempat mandi
plus the instructors are friendly and willing to help at all times
the only drawback is the time restriction from mon-wed
thats all
other gyms in this network just wont allow the use of cnergyfitness

just visit cnergyfitness.com

seriously, all the expensive fitness centres they suck ur money out not because they can, but they need it for all the unnecessary stuffs they are providing which we might not utilize or even not able to utilize

MY FITNESS offer life time membership dat cost only Rm4k+
worth it right ? but i heard d hygience there SUX

just came back from true fitness trial... they wanted me to sign up today (the last day gimmick again), but i refused to.

they offered me RM185 + RM90 processing fee + RM960 joining fee. that is certainly out of my budget. so, i told them fitness first is cheaper. and the cm went in to talk with her manager. he came out and waived the joining fee and reduced the monthly fee to RM165. yet, i still refused to sign up, telling them tht i will check out other fitness centres before i make a decision. i'm glad that i did the right move after seeing all the comments in this topic.

anyway, i would say that they have great facilities, and the mc is not that bad actually. if you are really serious about working out, i personally think that it's not a bad place to go. i'm not too sure about the problems that might arrise though. i refused to join, coz it's quite far from the place that i am staying~ anyway, the final decision is with you. no one can force you to do anything that you dont want to.

"Money is what u pay, value is what you get" - Warren Buffett

I used to be a True Fitness member.

I signed a contract for 2 years, however I made it clear to the sales person from the very beginning that I was interested in workouts and can only be a member for half a year, due to studies i had fly off to Melbourne in half a yr time.

Apparently, a new assistant manager was assigned to handle my case. And he told me, I was not allowed to cancel my membership due to a 2 yr contract. All I did to solve the problem was, I went back to the salesperson and she settled everything for me. And the salesperson was a very sweet lady.

Nice' and easy

Im a true fitness member but i find the gym quite ok and happy of it. not many leng lui compare to fitness lah.
signing an agreement can be cancel of if you are not happy with its Services.

1) write a complain letter to the GM
2) Observe if they have improve or not
3) If not, continue with a second reminder of cancalling the membership
4) Observe again and see if the GM call you in to table talk.
5) all communication must be written and reported on paper.
6) If nothing happen , you have 100 percent Rights to Cancel the membership.

customers are always right and if they can't deliver a good service, why bother to pay them!

True Fitness can manage their company through Chinaman style but in the end they will lose out long term because now we have internet . Their reputation will be affected if their Manager and customer service Dept is not doing a Great job. all they need to do is to talk it out with every customers who needs to pull out and Flexiblility will bring in new customers in the future. Should sack the GM.



This post has been edited by hackwire: May 11 2007, 09:13 AM

remember to ask for Non yoga package.. cheaper

unless you want to pay for Yoga

Too lazy to comment on the rest of your post but that one line is a myth. Customers are not always right and you pay them because you're bound by contract to do so.

What you may consider bad service may be listed in the contract under the terms and conditions. Take TMNet for example, if you subscribe for a 2mbps streamyx package and only get 1/4 of the bandwith you should be getting, they're still living up to their end of the deal as their service is "at best effort".

So no, the customer isn't always right and what is/isn't good service isn't up to you to decide if it's already stated in the contract.

Nowadays, its a definite for Yoda. That mean TF more money. Haha

not really . if u have every details of how poor or deterioration in service or poor upgrade, u have the right to sound out.

contract is void if the services are causing serious threat to health like hygiene and poor maintenace.

of course, depends on how professional you deal with the knowledge of the subject and the genuine of it. if u claim to have skin irritation after u use their facilities, than u have to prove your claim with photos and medical record.

We are talkin sense here ...not abeng talk.

See that's the thing, we need to see the contract to argue this. If the contract itself does not say that they have to provide you clean towels, it's not a breach of contract if they provide you dirty ones. If it's not even in the contract, it's a freebie.

This is ofcourse speculation on my end as I've never been a member in a comercial gym. Maybe if someone could post a copy of their contract for us to disect we could better understand the subject matter.

If the contract itself does not say that you need to pay them if you damage the machines, it is okay to damage one machine everytime you go there. Tyeh might just ask you politely to terminate your membership.

Just kidding...but who knows it might work

impossible that will be in the contract. they wont be that stupid

i think most gym like true fitness, fitness fitrst and celebrity fitness membership are done in contract. Usually one year. U cant quit when you already sign it. Gyms arent stupid too. They done research and know that most people who joined the gym usually quit within 2 to 5 months. So you have to honor the contract and keep paying fees until its dateline.

-.-" yesterday went to jaya33 TF, say dat the RM165 Per month for 2 years only till today, btu i dun think so, he gurantee me dat they wil raise back the monthly fees to rm200++ after today..-.-" must be another scam...

And one more of course....The exclusion clause.

Misrepresentation can only be sued for when what TF sued was not T&C...It must be a statement where it is not a term and turn into a representation then ppl relied on it....then become misrep...sadly what happened up there was that TS was the one who breached the T&C...the contractual catorgraphy test...the statements are reduced into writing...lol...it is a term...

they counter sued you for defamation....
They get:-
1)money
2)Free advertisement
3)pride
4)etc

but still, onus is on the customer to read thru the T&C..

The simplest way is... whatever gym you join, how ever much money you pay (of coz u must be able to afford la), just honour ur 12 months or 24 months contract.

They give you a contract to look through and if you don't look through it, then that's your own problem.

Joining a gym is to upkeep your own fitness. If you are planning to quit, why join in the first place.

About the TF, you can transfer your membership. So, you can still sell your membership to other ppl.

TF offers me RM103/month +intensive personal training session + no joining fees. The contract is for 2 years. At that time I didn't take it cause you know lah, I don't think I can be committed to it. For someone thats not committed, they only see the potentials of losing money when you are bounded by a contract. But who knows, I am regretting not accepting it back than. I just started out gym than and the longest I 'know' I will last will only be 6 weeks. Anyway, once your mind are set like me right its OMG damn cheap! I ended up paying more and in a different gym.

i joined celebrity fitness with 3 years contract 1.5 years ago, with membership fee ~RM2700 (that's about RM75 monthly). last week, i upgraded my membership to lifetime membership with extra RM2800. with lifetime membership, i just need to pay RM99 yearly on forth year onwards.

i think TF & california fitness offer similar package. it incurs huge one time cost, but darn cheap in long term.

i worked in true fitness before
as i know, you are not allow to cancel your membership within the period that you commited unless you have some specific reasons

These fitness centres (Celeb, Fitness first, True and ect) they are the same. Their main purpose just to 'sapu' all ur money forces you to use their equipments. Those fitness consultant actually are not a real consultant. They are just a salesman and CON-sultant. Thats all.

As for me, I prefer not to get my self involved into these kind of fitness centres. Id prefer working out at home or go to goverment's fitness centres like Gym Rakyat and ect. Waaayy cheaper!

what would happen if you terminate your credit card, stop payment since you are not going anymore
will TF take legal action against you ?
anybody got sued by TF ?

LOL WUT
TF rocks weiii

what would happen if you terminate your credit card, stop payment since you are not going anymore
will TF take legal action against you ?
anybody got sued by TF before ?

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Added on December 22, 2007, 2:42 pmany idea what happen then ?

This post has been edited by sunnyleesy: Dec 22 2007, 02:42 PM

They very fan 1...calling me everyday.I told them giv me sometime to think abt joining the club but they keep on calling non-stop...fan ar...

lol before you pay and sign the paper u dont read?
heh i read first before i join tf
imm stuck with them for 2 years but imm dedicated to go there and workout
imm there for abt 5months
and enjoying the facility

This is some serious s***
I never thought there is a one year contract apart from the monthly payment or sort for fitness centres. Is it only True Fitness has such contract or are other fitness centres like Fitness First or Celebrity Fitness has such contract based membership?
I'm beginning to wonder if my friend who just joined in on the 17th of this month is aware of what he pen his signature on.
TS, I hope this problem will end soon for you.
Goodluck!

For my case, i was called 1 day and they ask me to go and visit their TF in pavilion,then when i reach tehre they gave me a tour and straight ask me whther i wan to join... ok.. for me is fine.. cause i do workout regularly, so a salesman came by and tell me about the price.. also i'm fine with it, but then he didn't ever mention T&C to me just asking me to sign here and here and here then done... then i ask can i c the cntract?? he say u already signed.. WTF i F***ing got CON.. he made me sign 2 years.. now i'm damn pissed with their tactics.. and now searching for solution to terminate the contract and they say 1 of the best way is to sell out my membership which i need to find my own self.. and u know WAT!!! the Shi**y Salesmen quit the job...

Yeah, they will just give you a brief description of their package and give you some little bargaining and before long they will ask for your CC and IC to check the special privilege price for you which I say is f***ed. Thats why I went to Cali Fitness earlier I was surprised by the different sales approach. They will never once ask for your card until the price negotiation has been finalized. They also won't push 2 yr or 3 yr package to you if you tell them you haven't been to a gym before

Now they make me need to find a buyer so that i can transfer my membership to him/her sigh...

i can feel your anger devilhorn
but i think you need to admit on your mistake too
how can you just sign blindly on paper before going through the contain
need to be more careful next time

This post has been edited by lcsum: Dec 29 2007, 02:52 PM

I paid cash. That solves a big part of the problem. And of course I was aware of the credit card problems. They're even happier if they get cash, I got 2 free months. Not like it costs them anything. This is Celeb Fitness btw

i know.. so i'm now currently looking for someone who is wiling to accept my offer..

actually before u sign for anything you shld read thru it before signing it lor :|

My fiance got "conned" by True Spa, we're both True Fitness members. It was before they opened- invited us to have a look, offered packages, the works. My fiance wanted to buy the package although he could see through their marketing plots (He tried to milk them for what's worth too ), because at that time they promised that we could share a package, relax together, etc. and he wants me to relax a little.

He paid cash because he doesn't have a CC. They offered to debit from his Maybank ATM card, but then after a while said that their machine doesn't work, etc. and needed cash straight front. Nevermind, my fiance paid. Got a Lazo Diamond freshwater pearl bracelet as a free gift though (Although was promised a necklace by the consultant but they said they were out of stock. Yeah right)

After they opened my fiance called to book an appointment for the both of us- and he was told that they only accepted women, which was not what they promised us earlier and not the point of getting the package. My fiance was pissed (The deal was under his name and the consultant arranged for both of us to share), complained to them, etc. until they agreed to refund. When signing the refund form they tried to change the name to me, but we refused as it's not why we signed up in the first place.

The person in charge told us it would take 2-3 weeks, but my fiance waited for 3. He called them up to ask about the progress, she said she never said 2-3 weeks, but a month. My fiance once again complained and shouted, and in 3 days finally received the cheque.

They're really unethical.

lol..
wahh..tf so sux?
i wanted to join...
but after hearing so much of complains..
i think i will change my mind....^^

i actually thinking of selling my membership to others cause i can no longer manage my time in studies and my result is dropping.. if u are intrested u can pm me i can transfer to u which my package is 2818 for 2 years and i had given RM378 as processing fees and deposit, which leaves 2440 which u just need to pay in a year and the following year u can enjoy for free.. u don't have to pay me back the 378 cause i'm transferring it to u so u can think of it as 2440 is the best i can give to u that even TF can't give u this price... hope u can consider it... the facilities is good but just that the way the salesman tactics just pisses us of.. tats all