I can't agree more than that!

They are just a bunch of unpolite & inefficient people.

Blood suckers who just wants to suck up your hard earned money.

my hubby n i was tf member for 5 yrs d......we signed up when it juz launched in hartamas....we actually quite like it... but when we dun hav time to attend we juz wasted our $$ n we know it's not refundable cos we hav 5 yr contract wif dem...but averagely we're juz paying rm60/mth including yoga(wif passport)... so i think it's worth it even we juz went thr twice a mth cos many other fitness charge at least rm100/mth..or yoga lesson 4 x a mth for rm100++....actually its up to u how u take it....i believe not only tf treat ppl like dis.....all de fitness/slimming/beauty saloon oso like tat....but my TF SA oredi told us we can't terminate unless we transfer oversea or got health prob....so is up to we all wanna take it or not...when everything confirmed n tats it....

Hi Freead,
How did it go with your clients case?
I am having the same problem.

Yours is cheap!
Mine is 145 per month for 1 year
yours is much cheaper

i would have taken the 2 years contract if i had your price
only pay RM200 extra but for 2 years duration

anyone consider transfer their TF membership?
now got promotion Rm50 10 session
anyone try b4?

i would like to sell my PERSONAL TRAINER sessions....
Personal trainer is to train you one by one....
they will guide you how to use the thing... especially for those want slim down... just tell the personal trainer, they will arrange for you.....

total 24 sessions..... (if not mistaken is total 30 sessions as they free me 6 sessions)...

Original price is RM 2520

i would like to let go at RM 1800

as my membership already sold....

plus transfer to Alor Star for working ........

please email me at egsim87@gmail.com for further nego....

or call me directly at 012-2376086

maybe u shd try stand in front of them and get them settle your case instead of calling.
need to pressure them

Seriously i don't know how they charge... i join TF @ Giza kota damansara.. the sales guy kinda fishy... i been paying 141.75 per month including GST 5%.. after one month.. he call me back and sign a better contract.. which is cost rm123.75 including GST 5%... and i ask for the T&C.. he say everything is the same and he talk damn cool.. which i fall for that... lucky i forgot to take my credit card.. and he say want to do it offline mod... after 5 minutes... he say my credit limit is out.. i was like.. HUH! my credit limit is 6k!!! and i only use less then 500 for petrol and some crazy dinner with my family... Today i am going to read all the T&C... and come back to share with you guys..

My contract is 24 months.. and he give me another 6 months free... THIS IS more fishy!!




* Edited..

Wow after reading everyones post.. SAME WAY THEY APPROACH!!!

This post has been edited by gerogelow88: Aug 26 2010, 12:45 PM

Almost decided to join them cos of its location at Jaya33. Sadly after reading all the posting here from 2008 til now and it seems like there's absolutely nothing the management is doing about the horrible sales people they have, I will now have to find another gym...

Anyone knows of any nice clean gym with similar facilities around the same area?

wah their sales ppl very smart n con
say y keep so much money at home
spend it on gym la
keep talk till dun let go
offer rm14x per month cheap ornot?
keep bring u pusing around only
wan ur credit card somemore


This post has been edited by benlaw: Sep 2 2010, 08:55 PM

I think the longer contract you take, the cheaper the fee is.

HELP ME!

Ive enrolled TF @Sunway Giza 4 months ago but ive never had a chance to go there as im too busy.

Ive took the min 24 months (2 yrs) commitment fees (rm165/mth)

SO i plan to transfer the ownership from me to my dad as im not able to give commitment there, but TF REFUSED.
Ive never used the equipment yet, even the changing room!

SO i plan to terminate my credit card as the last resort since its so hard to communicate with them.

Does anyone have tried to terminate the credit card for the sake of this lousy TF? its so unfair since ive never ever used the equipemnt and yet i just want to change the ownership so that my dad will use the gym and proceed to pay but they just refused it. i just cant get it.

Is there any way that i can terminate this membership please?

this one funny

so is TF still a Nazi gym? I wanted to go to their True Spa that day then read a lot of crap about it

MY CASE AGAINST TRUE (really) FITNESS

On the 30th October 2010, i walked into TF in pavillion with the absolute intention to join up, being a member with then california fitness, i am very well aware of the sales tactic. There was a nice chap by the name of Setho that was doing the consultation with me, frankly, i thought he was up front enough to go straight to the point, i was offered some form of term membership equates to about RM90 per month with a total sum of about RM2400 for the duration of 27 months. i was also concerning about the relocation of the centre, (i have some industrial news, since i work in a renovation related line).

As usual, do not commit myself on the spot is always my motto, somehow, mr. setho brought out her manager, ms. Natalie Yap, she came out, all convincing, all suave about how good it is going to be for the new location. As parking is always a concern, she even told me that they have very good chance of securing some unbelievable parking rate for the members, eg RM 1 per entry, too good to be true... She also promised me that the gym will only be relocated on the 30/6/2011. Still, i told them, i would consider that offer. Oh well, they told me that this is the end of the month, they have some target to meet, at least pay them a deposit to confirm the offer la, i was thinking, since i am really interested, and i didnt bring the required mastercard for this promotion, i paid rm250.95 as deposit first using my other credit card. I was given nothing, not a receipt, not an agreement, not a thing. anyhow, i TRUSTED them.

I was then supposed to come back after a few days to pay the remaining balance, but unfortunately, i was sick and even have medical certs to prove that, since then, they've been calling me 10 times a day asking when i am coming back for the balance. I told them, i was really sick, and i 've adi committed rm250.95 as deposit, they shouldn't be so pushy. Since then, i was quite caught up with work and told them i will be starting only early decemeber, they said ok.

One fine day, i was told by another friend of mine that TF is moving in january 2011, i said no way, they told me that they're moving in june next year. I walked into the gym one day and was shock that they put up a sign announcing their relocation will be happening on the 27th January 2011. To my dismay, i asked for the consultant about why is this happening... he told me, aiya, we are going to move sooner or later anyway, so, the sooner the better lo... i was especially disgusted with them telling me how convenient that will be over at the new gym, come on, i know what is best for me!!!

I submitted a complaint letter and demanding my deposit to be refunded to their operational manager Fiona (a hard person to find), i told her all my concerns and their false promises, she told me to give her time to investigate and even had the sales manager to sit together and admitted that she wrongly promised me on the relocation issue and intentionally misled me on the parking fee problem. Nevertheless, Fiona was professional enough to assure me that they will investigate the issue and come back to me in 3 working days.

A week has since gone, despite numerous phone calls for fiona, i was unable to get her and i have no choice but to walk into the gym and demanding an answer. She finally told me that they will be no refund as i've put my signature on the dotted line and some clause clearly prevented me for the refund. I thought, fine enough, there goes my hard earn, i just ask her to provide me with all these agreements and receipts that i still dont have. She provided me one agreement which was clearly doctored with my credit details filled up agreeing the membership of not RM90 per month but RM 250.95 per month, i was furious as i never sign anything like that, it was clearly filled up by someone else as the writing is totally not mine. Somehow, she showed me another agreement which was supposed to be the one i am going to sign up, indicating the right amount and charges, i was so furious i took 2 of these agreements and ran off the office.

This is a very serious matter as the gym is indulging in fraudulent agreement and wrongly use my credit card, i feel very cheated and made police report about the matter. TF has since been calling me to withdraw the police report and they will refund my money. I have all the documents to prove their wrong doings, i have digital recording also, i have the intention to go to MCA michael chong, consumer affair tribunal, newpaper to highlight the many not so ethical business practices the gyms have been employing. I would clearly like to get in touch with whoever that has similar cases, and make a strong effort to educate other consumers to be careful when dealing with the GYMs.

For True Fitness, now, you're Truly Fxxked!!!

whoosh. this looks serious. kudos to you on taking such immediate and forceful actions. please, tell us what happens later

totally agree that true fitness sucks

Anybody receive letter from TF asking to pay if not they will take legal action?
What happens if ignore the letter?

Link to consumer tribunal

Use the link above to access the procedure for consumer tribunal. It only cost RM5 to take them to court, and there are no lawyers allowed if I'm not mistaken so you dun have to fork our legal fees to challenge them.

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Added on December 15, 2010, 11:38 amIf you ignore, then they take legal action and sue you. If you lose the case with costs, you will have to pay their legal fees too.

This post has been edited by CKJMark: Dec 15 2010, 11:38 AM

Anyone kena before??