QUOTE(rizarazu @ Feb 21 2018, 12:05 AM)
Went to tm point bandar sri permaisuri today (5pm) to find out more about the unifi promo. Was told the rm139 for 30mbps is still available but for new subscribers only, promo until the end of march. Asked if i could terminate my subscription as i had exceeded my 2 year contract and reapply for the promo contract. Now this is where it gets interesting.
One staff said i need to get a different ic to keep my "port" while another said i risked losing my port anyway as my area is very "popular". Told them i wanted out anyway but was told i need to go tm hq to terminate! I was even told i needed to return my old router and phone or i will be charged rm500 for it! Bloody wankers#$@%$#
One staff said i need to get a different ic to keep my "port" while another said i risked losing my port anyway as my area is very "popular". Told them i wanted out anyway but was told i need to go tm hq to terminate! I was even told i needed to return my old router and phone or i will be charged rm500 for it! Bloody wankers#$@%$#
QUOTE(rizarazu @ Feb 21 2018, 08:57 AM)
Ha, spoke to TM (live chat) this morning. The tm point at Bandar sri permaisuri is a TAD so that's why they cannot do the termination. Only TM point.
The bonanza promotion is valid until 31/03/2018 and to cancel need to bring 1. owner, 2. IC copy, 3. modem and all outstanding payment must be cleared and if still under contract, a rm500 early termination fee.
u can go to quill mall unifi branch there to terminate, depending on your location. yes if they follow sop, u will be changed rm500 if you are in contract with them. luckily for me, that time they help me to downgrade to rm139. you may also try maxis broadband for cheaper alternative, not sure the maxis line quality though. i noticed speed difference when i swtich to rm139 package.The bonanza promotion is valid until 31/03/2018 and to cancel need to bring 1. owner, 2. IC copy, 3. modem and all outstanding payment must be cleared and if still under contract, a rm500 early termination fee.
This post has been edited by Selectt: Feb 21 2018, 10:16 AM
Feb 21 2018, 10:13 AM

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