Hi guys , I just want to double confirm one thing , there's should be few scenarios here

1) aldy exceeded the 5 times limit before 1st Aug, as long as no usage after 1st Aug, should be fine. Can keep the card for next yr as it is free for lifetime

2) have not exceeded the 5x limit, example, u used 4 times before 1st Aug, so u can only use one more time after 1st Aug with spending of rm500 , after that any usage will be chargeable, or discount maybe , but not sure how much , anyone can advise ?

So we still got until end of July to use as much we can , as long as rm500 spending per entry are fulfill.

    But even Ambank Complaint Dept staff is not professional and knowlegeable enough on their own product   

Bro, i really do not get you? I Share my experience with you all as i do think that the objective of this forum is for sharing. I am unhappy as i was given different answers from different AMbank CS. I am just sharing what have been confirmed to me by Ambank Customer Service numerous time here as a guide to other forumers, i do not see what is the point you think that i am not professional enough to be a moderator?? If you are not happy with me, please complain to any LYN staff/ Admin. 
Bro, the problem is i did not get that rebate in June 2018 rebate. That's why i am unhappy as their way of calculations seem to be differ every month 

That’s the point bro. I am just sharing my dissatisfaction on them for not being able to give me an absolute correct answer to my question. I just want a definite answer from them and so I can plan my usage of the card. I’m upset not becuz I missed a CB. Please don’t get me wrong.

I am upset becuz I got different ways of calculating my cash rebate every month! And yet none of the CS can give me a definite answer on why is it so ?

P/s : forum moderator is also normal human beings.

I do think that each and everyone of the Ambank Customer Service shall be responsible of what they are saying to the customer.

If they do not know, they should tell me frankly they don’t know or have to refer their bos. I’m ok with it. However, they don’t! They just give me a 100% confirmation saying that what they told me is correct, until several days after, they called me again to tell me they were wrong earlier. What kind of professionalism here ?

I do understand human beings make mistake, but, they should understand the responsibility of their job as a customer service agent.

Yes truly agreed. That’s why those who carried out unlawful act will be procecuted. Just like if a professional engineer who simply sign drawings, and if accident happen he has to bear 100% of the responsibility.

The same case here. I’m disappointed not becuz I lost the cash rebate, but becuz of the irresponsible customer service agent. This really tarnish the reputation of Ambank to me. I’ve never had any such encounters with another bank

normal cards post by snail mail

premium cards infinite post by poslaju

I agree that there is not much difference in terms of benefit. I have the WM though

I just did mine last week and it was super easy. Sharing my experience:

- I called CS and asked for redemption. I already prepared all my redemption codes, quantity etc prior to the call.

- Before redemption, I asked CS to transfer all my supp card points to my principal card.

- Just told CS the codes, they confirmed the number of points... And done!

- Received vouchers in post within 3 days and my Air Asia points were updated within a week (just today in fact!).

Super easy and efficient. Don't bother with other methods... This one is guaranteed logged into the system and processed.

Campaign started yesterday but received SMS this morning and 371 winners only.