Jan cashback will only received in mid - late feb.

not so fast... wait 2 more weeks... some will update here after get jan cash back...

Why suddenly so many newbies lost patient to the cb?

from my call with CS, they dont waive my sst of rm25... : (
thanks for the sharing.... yea perhaps I should keep wmc and cancel the vi.
but actually last time during travel overseas wmc was rejected at merchant but vi is okay, not sure why though

Amb doesn’t waive sst.

Either cash payment or redeem with 7k points.

can be delayed up to 23 or 24th

I think your case is that the MCC code captured under different MCC code.

I always email to check the MCC code after top up to make sure is 6540 because I noticed e-wallet sometimes will capture different MCC code.

To tell them? You must be kidding right?
Basically, you just inquire from the CS about the transaction MCC.
If the transaction falls under exclusion MCC (for example telco MCC), you either perform additional top up to make up for the forfeited amount or file for dispute.
Whether you dispute is granted will depend on their management for approval.

Whichever comfortable for you.
I'll rather switch to other e-wallet operator in the next month if you know the problem still persists.

anyone got missing cashback for july 2021?
just called CS
all 3 same MCC 6540
they will investigate further

It's the previous month statement as someone pointed out. Did all 3 transaction together but somehow one was captured differently. They already checked and they will manually update it back for me.