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Credit Cards AmBank Credit Card V3, Free for life card, PPL access with T&C
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fruitie
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 Nov 7 2018, 09:26 AM
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Rise and Shine
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QUOTE(rapple @ Nov 7 2018, 09:21 AM) Yea same issue with them. I ask them to cancel my supp. card last year and they didn't. After I got the e-ccris this year then only I found out that all supp. card is only suspended but not cancelled.  Since their call center is useless, i proceed to email them and cc to BNM. The day after, all supp. card is cancelled. I remember it takes months for them to approve the card but didn't realized it takes a year to cancelled the cards  I actually wanted to give them a chance but if this is not done to me then I will email to BNM and CC them instead. |
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fruitie
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Nov 7 2018, 10:19 AM
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Rise and Shine
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QUOTE(sj0217 @ Nov 7 2018, 10:02 AM) Thanks for sharing. Same case to me too. I have checked my e-ccris and still able to see all my AmBank credit cards in the list which cancelled few months ago Called to customer service, they said actually the cards already been cancelled and removed from their system. I was thinking most likely need some time to be reflected, but will keep checking and see in later time Yes, they are very efficient in removing from the system so that we can't see anymore but in actual fact, they didn't cancel the card. Just "suspend". You better follow up, mine was cancelled last year or early this year, cannot recall. |
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fruitie
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Nov 7 2018, 10:37 AM
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Rise and Shine
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QUOTE(MGM @ Nov 7 2018, 10:29 AM) Cancelled my CASA couple of years ago but still shown in PIB. Mine disappeared. Even my hire purchase with them also gone after I did my early settlement. |
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fruitie
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Nov 7 2018, 02:36 PM
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Rise and Shine
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QUOTE(JuneResources @ Nov 7 2018, 02:35 PM) Luckily I already no more cc with this bank. Seems like their CS really famous like this attitude...  Make sure you check your CCRIS. |
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fruitie
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Nov 13 2018, 11:32 PM
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Rise and Shine
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QUOTE(lilsunflower @ Nov 13 2018, 11:25 PM) WOW! I just checked mine too and ALL my cancelled supp cards are still there. ARGH! No wonder my statement still shows all my supp cards, even though they've been removed from online banking. Going to call tomorrow and cancel my principal and just completely cut ties with them too. Btw, what e-mail address did you use to correspond with them? I will follow up my call with an e-mail so that everything is in writing. Thanks for reminding. Another week has passed and still no news at all. Tomorrow will be a busy day for me but I will still squeeze some time to press them hard on this. I can't believe 1 1/2 months since I called but it's not solved yet. I called them and followed by an email of screenshot of my CCRIS (shows only AmBank) to the CS who attended to my call. This is a general email address: customercare@ambankgroup.com I think I also wanna cut ties with them tomorrow. Cannot tahan such bank. |
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fruitie
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Nov 13 2018, 11:42 PM
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Rise and Shine
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QUOTE(lamode @ Nov 13 2018, 11:39 PM) just talked to their complaint unit this morning, but nothing related to CCRIS la.... i hope not the same CS attend to both of you, else I pity the CS kena two complex cases a day. Well, I didn't call today, will call tomorrow. She promised to call me back on 7th as 6th was a PH when I called and she can't check internally. A week has passed and nobody gives me any update. I will give them one last chance tomorrow and will drop an email to BNM and CC AmBank. |
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fruitie
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Nov 17 2018, 10:47 AM
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Rise and Shine
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QUOTE(sj0217 @ Nov 17 2018, 12:19 AM) Have checked my eCCRIS report yesterday night and noticed that AmBank credit cards (total 4 cards) has now disappear from my report. You guys can try to check and see. Mine is still not.  |
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fruitie
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Nov 27 2018, 09:23 AM
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Rise and Shine
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QUOTE(JuneResources @ Nov 27 2018, 09:21 AM) If I'm not mistake, if drop email to BNM, I guess BNM won't be any respond. Am I right? Unless you need to fill in the BNM complaint form (together attached) towards the particular bank, then BNM will take action towards the bank. Correct me if I'm wrong.. Because I get info from one of the forumer in here also say it's not the same method like telco complaint unit (mcmc).. There's no form to fill in for BNM. No, they will reply via email. Tried many times and all solved well. |
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fruitie
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Nov 27 2018, 01:51 PM
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Rise and Shine
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QUOTE(lamode @ Nov 27 2018, 10:34 AM) First time seeing this form for me but never filled in before. QUOTE(JuneResources @ Nov 27 2018, 11:12 AM) That one is called "threatening" to the bank with cc BNM.. Of course they will solve as fast as they could, else will kena penalty.. You mean "they" referring to BNM reply to you or the respective from bank? BNM will reply me indirectly as in copy me in the email to get banks to reply to me. |
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fruitie
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Nov 28 2018, 09:59 AM
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Rise and Shine
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QUOTE(JuneResources @ Nov 28 2018, 09:53 AM) Wow, that's the first time heard.. I previously email to cimb and cc bnm.. Nothing reply at all.. OR maybe that time is previous government..  Nothing related to politics. My experiences were during previous government by the way. |
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fruitie
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Nov 28 2018, 08:25 PM
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Rise and Shine
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QUOTE(evoce9a @ Nov 28 2018, 05:38 PM) After complaint for almost 2 weeks, finally received call from Ambank saying that they already remove my credit card from my CCRIS report and the report will be update before December 15th  Still nothing for me, not even a call. I just wrote an email to BNM and CC-ed AmBank to voice out my dissatisfaction against AmBank. Enough is enough, after almost two months, seems like they took my complaint lightly. I will not even consider to get my WMC and VI from them anymore. Wanna totally cut tie with this bank. QUOTE(kernel123 @ Nov 28 2018, 08:20 PM) hye guys. one question. for platinum m card, the annual fee is charged early or at the end of the year? On your card's anniversary month. This post has been edited by fruitie: Nov 28 2018, 08:25 PM |
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fruitie
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Nov 28 2018, 10:18 PM
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Rise and Shine
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QUOTE(evoce9a @ Nov 28 2018, 10:09 PM) I email them no respone , so i went to FB make complaint and ask them is it so difficult to update customer ccris report after cancelled your bank card. And I told them if i still not getting any answers by this week i will make a complaint to BNM. They pm to ask my details and finally called me today. I think if I dint say I will complaint to BNM they won't even bother to call me. I have enough with them. Luckily today got a bit of time, so shot BNM an email. Since they think I'm easily fooled with, they are wrong.  |
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fruitie
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Nov 29 2018, 09:43 PM
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Rise and Shine
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After escalated to BNM, this morning received SMS for my report no. I will expect a quick resolution, hopefully.
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fruitie
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Nov 30 2018, 05:15 PM
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Rise and Shine
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QUOTE(#Victor @ Nov 30 2018, 04:03 PM) Where do u check if a cancelled card is removed from CCRIS? Went to Maybank card centre to check for cancelled cards few months back, unfortunately was told they unable to check that. Check from eCCRIS. |
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fruitie
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Dec 2 2018, 01:04 PM
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Rise and Shine
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Though I really hate AmBank now but I may be required to travel to HK with my sister in another two weeks time. I wanna enjoy the PPL access in HKIA but I only have one card which allows - HSBC VS, now I have to use my AmBank card to sign my sister in. Can I reload RM 500 into my BP and consider as a spending to waive the PPL fees? At least I can use this money in HK. Does anybody try reloading BP to make it as a spending? If only Citi didn't retract HK access for its Citi PremierMiles then I don't need to trouble myself now. Oh well. |
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fruitie
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Dec 2 2018, 03:30 PM
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Rise and Shine
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QUOTE(sj0217 @ Dec 2 2018, 03:19 PM) Yes you can. The was my way to spend RM500 and used in HKIA this year Month of May OK then it's not too bad if it goes to BP. BP seems like a savior in many cases. |
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fruitie
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Dec 7 2018, 10:45 PM
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Rise and Shine
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Yeah, mine also removed. Finally. Gonna end my story with AmBank after I cancelled the last card.
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fruitie
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Dec 10 2018, 12:22 AM
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Rise and Shine
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QUOTE(ragk @ Dec 9 2018, 11:33 PM) Other thn calling them, anyway to cancel my credit card? I hate calling bank always took very long listen to their waiting music Isn't that the fastest? Unless you are willing to walk in to the nearest branch which most of us don't do. |
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fruitie
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Jan 1 2019, 03:47 PM
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Rise and Shine
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Mine took almost two months for them to remove my cancelled cards from CCRIS. That also after escalated to BNM. |
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fruitie
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Feb 1 2019, 10:45 PM
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Rise and Shine
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QUOTE(cybpsych @ Feb 1 2019, 10:11 PM) GSC - AMBANK 1-FOR-11 February 2019 - 30 April 2019 https://www.gsc.com.my/html/promotion_detai...&PID=74&NID=968Buy 1 (ONE) & Get 1 (ONE) Free Normal Adult Class Ticket Every Saturday & Sunday Transaction day MUST be the same as the movie screening day Maximum 1 (ONE) FREE ticket to be redeemed per card per day GSC Website & GSC Mobile App only. Great another option after UOB YOLO promo ends.  |
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