QUOTE(wickperry93 @ Oct 29 2017, 07:54 PM)
Hi, i got some problem regarding lazada. i try to buy an iphone 6 from lazada this afternoon using the app, coz i wanted to use the "lzdnow12' voucher? however i didnt register through lazada yet. intead i just checked out as a guest, with my email of course. the payment went through and eveything, but until now i havent received any confirmation email yet. so basically like there's no proof at all that im buying from them. i already emailed them just now explaining my situation and here's what they reply me;
Thank you for contacting Lazada Malaysia.
We received your email and truly understand your concern. However, we checked the order history of your email w********93@gmail.com and we found out that the latest order is last 25-September-2017. may we ask for your order details for us to assist you further.
Order Number:
Email Address upon purchasing:
Phone number:
We appreciate your understanding and we are constantly evolving to better suit your needs.
But how is it possible if i used that particular email for the first time? please help me, im scared that im gonna lose the money. and after reading some of the comment on fb where they basically saying that they still havent received their refund etc i feel like i wanna faint. what should i do?
Payment method you use? If they can't find your order, try block/contest the payment...Thank you for contacting Lazada Malaysia.
We received your email and truly understand your concern. However, we checked the order history of your email w********93@gmail.com and we found out that the latest order is last 25-September-2017. may we ask for your order details for us to assist you further.
Order Number:
Email Address upon purchasing:
Phone number:
We appreciate your understanding and we are constantly evolving to better suit your needs.
But how is it possible if i used that particular email for the first time? please help me, im scared that im gonna lose the money. and after reading some of the comment on fb where they basically saying that they still havent received their refund etc i feel like i wanna faint. what should i do?
Oct 29 2017, 08:15 PM

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