QUOTE(MGM @ Oct 25 2017, 10:01 PM)
Need help on returning 2 pairs of shoes due to small size.
Ordered shoes of size EU44 or according to size guide is US11.
But taken from the product spec EU44 is US9.5 as stated below:
Note:We use the US size , EUR size and china size .
Please read our size chart carefully!!! it can help you choose the right size, based on the length of your foot. Note that if your feet too long or too wide, Please choose 1 size larger than usual.
Size: US 9.5 = UK 8.5 = EU/CN 44 = Feet length 27cm;
1) So is it a good reason to return?
2) "Return item till 28Oct2017" based on date sent to MBE or Lazada warehouse?
2) "Return item till 28Oct2017" based on date sent to MBE or Lazada warehouse?Ordered shoes of size EU44 or according to size guide is US11.
But taken from the product spec EU44 is US9.5 as stated below:
Note:We use the US size , EUR size and china size .
Please read our size chart carefully!!! it can help you choose the right size, based on the length of your foot. Note that if your feet too long or too wide, Please choose 1 size larger than usual.
Size: US 9.5 = UK 8.5 = EU/CN 44 = Feet length 27cm;
1) So is it a good reason to return?
2) "Return item till 28Oct2017" based on date sent to MBE or Lazada warehouse?
I tried as below:
eg: Return item till 28Sep2017
I click return button at lazada and initiatied the return on 28/9/17, item send to on MBE 30/9/17.
contact CS on 2/10/17 and ask for refund.
Oct 26 2017, 05:27 PM

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