Nais, hope you get your phone soon.

RM100 expired on 12/31 this year. That's it.

Mine no update too. But I have been informed today will ship my ipong 8+

Bought Gold, but they called me to change to Silver as it is out of stock. Nope, they din't email me the shipping details.

LOL shit.. i called Juara ICT, i am from Labuan. I am exempted for GST, now they said they pending Lazada to cancel my order, cause i paid less.. is this shit reason?
1) ask me to change gold to silver
2) confirmed that my product will be shipped today
3) i called to Juara head office, and got into these shit reason.

Hello? Am i being pissed?

If they said shipped, then you can live chat with CS to get your tracking. Check your "My Order" for the order number.

052424616 if me, i eyed for gold.. i dont want space grey as it looks identical to previous iphone.

Yea.. can anyone advise on how long do LZD takes to refund me my credit card amount?

But, i checked with LZD, they seems like havent been informed by seller to cancel my order due to GST. It is sucks..

Reason because my phone should have cost 3.5k+.. but due to GST exemption, i paid 3.3k+ for this phone. I need to top up another RM200+.

Good idea though.

Dear lazadian who purchased from Juara ICT, please take note.. your order is not guaranteed. As i called them, they woman was laughing too and she said : " as we sold out too many set on 11.11". You know what i mean, they are selling over than what they are having. So, what i say is good luck.

Because, Lazada is not helpful. They DONT even know my order is going to be cancelled. That's why i contact the seller personally. I will update Lazada on my current situation. Waiting for Asklaz to return call to me.

By the way what do you mean by push? Do you just call CS alone? or u deal with 1 person only.. As i am dealing with Asklaz recently.

So you mean i will just call their customer service?

Do you think it is fair for you? They will drag you again, call you on saturday, said they cannot make it, maybe by next month?

Alright we will see.

I have spoken with Lazada's Asklaz on my matter in few page ahead. She advise me not to top up for any GST payment to make my order valid. She will coordinate with the seller on my problem and get back to me within 24 hours. I will just wait for the answer. Will update you again.

Good luck Juara ICT buyer is what i could say.

Bro, try to search my name at bottom left. I have written in few post ago.

Not possible. You need to wait for your credit card to arrive. And activate it before you can use.

Dear XXXXX,

Thank you for patiently waiting for our response.

In regards to your concern, upon coordinating with our relevant department. Please be informed that your order has been cancelled. Be advises that our finance department is in the midst of processing your refund and you will be notify via e-mail on the status.

Refunds will be issued for each method of payment within the following time-frames:

Credit Card & Debit Card: 5 - 15 Business Days (depending on statement bill cycle )

NOTE: The refund will reflect depending on the cut off period of your credit card account in case the refund initiated date is beyond your current cut off period the credit amount will reflect on your next billing date. Kindly refer attached proof of refund as reference.

Should you require further assistance please feel free to revert to us at http://www.lazada.com.my/contact/.

Thank you for shopping at Lazada Malaysia.

John Percival | Customer Service
Lazada Malaysia





I am done... I am done with this shit company

Juara ICT, iPhone 8+.. Reason = suddenly kena cancel, i donno why..