On this date 17/09/2017, I went to the seberang jaya maxis centre to port in my number 017xxxxxx from WEBE to MAXIS. The front counter told me there is a special package for XXXX company employee which is zero commitment plan. This plan comes with nothing inside and contract for 2 years. It means every month pay nothing if dont use. Nowadays, every smart phones needs data...so i asked if we could add-on data. The answer is "YES", 1G for only RM18, 3GB for RM48. Then i choose 1G data for RM18.

After using a month, i received the 1st month bill. I was shocked, MAXIS charges me ~RM50(include GST). Here is the break down.
Bill - itemised (RM8)
GPRS 1GB Bundle (RM38.4)

I then call Maxis center to make a report.
This is the report number C19502783.

Feel very disappointed and cheated. Didnt get the exact package i sign up.

I have also filed a complaint to MCMC complaint portal
1017-01-0002079-MXS

Contract for 2 years, to pay "buta buta" for period of 24 months.

This post has been edited by newsiness: Oct 21 2017, 07:13 AM

I have already contacted the customer service to change it to email and requested for refund in the next billing cycle. TQ

I transfer my number to this plan is to maintain the number. I add on 1GB is just for incase my current plan doesnt have coverage in certain regions.
Prepaid every month needs to top up RM30 to maintain.