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 Frustrated with contractor delay and insecurity?, Ultimate solution is here

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TSb3nl3y
post Oct 19 2017, 05:06 PM, updated 8y ago

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I'm a Quantity Surveyor by profession and construction contract management is my core competence. I've noticed in Malaysia market that the low awareness of contract importance ultimately affects Client's confidence in engaging+managing the contractor.

A little brief introduction about myself. 8 years of Quantity Surveying background, major in Cost and Contract management and a MBA graduate in Lancaster University. In a recent event happened to my close friend, it has made me realise of the importance of a contract when it comes to renovation/small construction works. (i.e - below MYR 5million)

Situation A
A friend of mine recently engaged a contractor in renovation works for his new shoplot and rental is RM10k/month.
1) Due to contractor delay of close to 2 months, there was a loss of RM20k in rental.
2) There was also a lot of dispute regarding of scope of works. Contractor claimed that this is not included, that is not included (typical).
3) There was no proper contract terms to manage the contractor. (if late handover, no penalty imposed?)

Situation B
My neighbour engaged a contractor to demolish the entire house and rebuild. Time has lapsed badly due to contractor's bad management in schedule. In this situation:
1) He has to continue paying rental for his temporary house
2) No contract provision to hold against the contractor. He either has to bare with the contractor or "terminate, then engage new contractor".

In the both situation, managing the contractor would have been much easier if there was a proper contract with necessary terms.

General benefits of having a contract:-
1) Penalty clause will be included. In case of late handover, XXX amount/day will be deducted from his final sum.
2) Construction time can be pre-determined, and quotation would be comparing apple to apple. (leading to higher price competitiveness)
3) Scope of works can be pre-determined and dispute will be lessen when it comes to actual construction.

I've also set up a simple website detailing some other info http://www.pricesafe.net/

To discuss further on my service, please contact me at 016 222 9008 (Ben Au).

Please comment if you have any!

This post has been edited by b3nl3y: Sep 24 2018, 11:41 AM
spreeeee
post Oct 19 2017, 05:47 PM

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issue happened when engaging cheaper contractor (i don't flame all, but most).. well-established company (not all) should have all scope of works / paper work ready.. but usually they are more expensive..

This post has been edited by spreeeee: Oct 19 2017, 05:47 PM
TSb3nl3y
post Oct 19 2017, 05:55 PM

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QUOTE(spreeeee @ Oct 19 2017, 05:47 PM)
issue happened when engaging cheaper contractor (i don't flame all, but most).. well-established company (not all) should have all scope of works / paper work ready.. but usually they are more expensive..
*
You are right. but chances are the clauses are also favoured to them and public has no access to any contract expert regarding "issues to look out for" and capture in contract.

I am here to provide contractual security to everyone and hopefully the market can have a better practice.

This also serves a notice to "cheap" contractor that the public is now ready to exercise their rights.

smile.gif further comments are welcomed

This post has been edited by b3nl3y: Oct 19 2017, 05:57 PM
yiyi87
post Oct 19 2017, 06:09 PM

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how about ID companies? recently have had a very bad experience with our ID. unprofessional and dishonest, even delay in handling over our unit bangwall.gif
TSb3nl3y
post Oct 19 2017, 06:18 PM

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QUOTE(yiyi87 @ Oct 19 2017, 06:09 PM)
how about ID companies? recently have had a very bad experience with our ID. unprofessional and dishonest, even delay in handling over our unit bangwall.gif
*

Yes I mainly target end user client such as Home owners and retail owners.

I.D contractors are the one that causes many headaches to the general public.

Please call me to discuss further and let me see how can I assist you with my service.

whitejack
post Oct 19 2017, 06:57 PM

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I think before putting in a contract, let me ask, how many of house owners know what they want to renovate at the first place?

If you ask them, most of them will only give you general idea. During renovation, they most likely will add this, add that, change this, change that. With this, how do you expect the renovation contractor can finish the work on time?

If you want to put this in a contract, make sure the house owner can prepare a complete set of renovation drawing and specification, then only the contractor can give an accurate cost with work programme. Scopes of works isn't sufficient in a contract as different people has different interpretation.



whitejack
post Oct 19 2017, 07:13 PM

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QUOTE(b3nl3y @ Oct 19 2017, 05:06 PM)
I'm a Quantity Surveyor by profession and construction contract management is my core competence. I've noticed in Malaysia market that the low awareness of contract importance ultimately affects Client's confidence in engaging+managing the contractor.

A little brief introduction about myself. 6 years of Quantity Surveying background, major in Cost and Contract management and a MBA candidate in Lancaster University. In a recent event happened to my close friend, it has made me realise of the importance of a contract when it comes to renovation/small construction works. (i.e - below MYR 1million)

Situation A
A friend of mine recently engaged a contractor in renovation works for his new shoplot and rental is RM10k/month.
1) Due to contractor delay of close to 2 months, there was a loss of RM20k in rental.
2) There was also a lot of dispute regarding of scope of works. Contractor claimed that this is not included, that is not included (typical).
3) There was no proper contract terms to manage the contractor. (if late handover, no penalty imposed?)

Situation B
My neighbour engaged a contractor to demolish the entire house and rebuild. Time has lapsed badly due to contractor's bad management in schedule. In this situation:
1) He has to continue paying rental for his temporary house
2) No contract provision to hold against the contractor. He either has to bare with the contractor or "terminate, then engage new contractor".

In the both situation, managing the contractor would have been much easier if there was a proper contract with necessary terms.

General benefits of having a contract:-
1) Penalty clause will be included. In case of late handover, XXX amount/day will be deducted from his final sum.
2) Construction time can be pre-determined, and quotation would be comparing apple to apple. (leading to higher price competitiveness)
3) Scope of works can be pre-determined and dispute will be lessen when it comes to actual construction.

I've also set up a simple website detailing some other info. (Ugly but my content is real tongue.gif) http://buildsafemalaysia.webs.com/

To discuss further on my service, please contact me at 016 222 9008 (Ben Au).

Please comment if you have any!
*
I see the renovation industry is different from construction industry.

The construction industry, contractor search for job. That's why the contractor has to pay performance bond after contract awarded.
The renovation industry, house owner search for contractor. The house owner has to pay upfront money after contract awarded.

You can try to add the 'performance bond' clause in the contract. I wonder this will work in renovation industry. hmm.gif


TSb3nl3y
post Oct 19 2017, 07:46 PM

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QUOTE(whitejack @ Oct 19 2017, 06:57 PM)
I think before putting in a contract, let me ask, how many of house owners know what they want to renovate at the first place?

If you ask them, most of them will only give you general idea.  During renovation, they most likely will add this, add that, change this, change that.  With this, how do you expect the renovation contractor can finish the work on time?

If you want to put this in a contract, make sure the house owner can prepare a complete set of renovation drawing and specification, then only the contractor can give an accurate cost with work programme.  Scopes of works isn't sufficient in a contract as different people has different interpretation.
*
True that many house owner wants to upgrade here and there throughout the construction/renovation period and all these has to formally inform on the duration needed and not "open cheque" date.

The catch here is to regulate the time with an agreement.
TSb3nl3y
post Oct 19 2017, 07:47 PM

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QUOTE(whitejack @ Oct 19 2017, 07:13 PM)
I see the renovation industry is different from construction industry.

The construction industry, contractor search for job. That's why the contractor has to pay performance bond after contract awarded.
The renovation industry, house owner search for contractor.  The house owner has to pay upfront money after contract awarded.

You can try to add the 'performance bond' clause in the contract.  I wonder this will work in renovation industry.  hmm.gif
*
In my personal experience, very unlikely small renovation contractor will take up performance bond.
Best way to tackle the plague issue is to have a contract so the owner can exercie their rights. (can scare the contractor too!)
sonypshomer
post Oct 19 2017, 08:47 PM

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I'll be starting my renovation soon, can i see same sample of the agreement so both parties understand and endorse it.

This post has been edited by sonypshomer: Oct 19 2017, 08:48 PM
TSb3nl3y
post Oct 19 2017, 10:44 PM

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QUOTE(sonypshomer @ Oct 19 2017, 08:47 PM)
I'll be starting my renovation soon, can i see same sample of the agreement so both parties understand and endorse it.
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I'll pm you and we can communicate further from there.
TSb3nl3y
post Oct 23 2017, 09:43 AM

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This post has been edited by b3nl3y: Oct 23 2017, 07:05 PM
TSb3nl3y
post Oct 23 2017, 07:04 PM

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unrealzzz
post Oct 25 2017, 09:20 PM

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QUOTE(b3nl3y @ Oct 19 2017, 05:06 PM)
I'm a Quantity Surveyor by profession and construction contract management is my core competence. I've noticed in Malaysia market that the low awareness of contract importance ultimately affects Client's confidence in engaging+managing the contractor.

A little brief introduction about myself. 6 years of Quantity Surveying background, major in Cost and Contract management and a MBA candidate in Lancaster University. In a recent event happened to my close friend, it has made me realise of the importance of a contract when it comes to renovation/small construction works. (i.e - below MYR 1million)

Situation A
A friend of mine recently engaged a contractor in renovation works for his new shoplot and rental is RM10k/month.
1) Due to contractor delay of close to 2 months, there was a loss of RM20k in rental.
2) There was also a lot of dispute regarding of scope of works. Contractor claimed that this is not included, that is not included (typical).
3) There was no proper contract terms to manage the contractor. (if late handover, no penalty imposed?)

Situation B
My neighbour engaged a contractor to demolish the entire house and rebuild. Time has lapsed badly due to contractor's bad management in schedule. In this situation:
1) He has to continue paying rental for his temporary house
2) No contract provision to hold against the contractor. He either has to bare with the contractor or "terminate, then engage new contractor".

In the both situation, managing the contractor would have been much easier if there was a proper contract with necessary terms.

General benefits of having a contract:-
1) Penalty clause will be included. In case of late handover, XXX amount/day will be deducted from his final sum.
2) Construction time can be pre-determined, and quotation would be comparing apple to apple. (leading to higher price competitiveness)
3) Scope of works can be pre-determined and dispute will be lessen when it comes to actual construction.

I've also set up a simple website detailing some other info. (Ugly but my content is real tongue.gif) http://buildsafemalaysia.webs.com/

To discuss further on my service, please contact me at 016 222 9008 (Ben Au).

Please comment if you have any!
*
I like how you put up your profile. I am a senior property agent and working with some ID and contractors from time to time to serve the clients better. Sometimes, I still get "bad" outcome because a lot of times are based on trust.
How can I filter a better ID and contractor with your service?
TSb3nl3y
post Oct 25 2017, 10:46 PM

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QUOTE(unrealzzz @ Oct 25 2017, 09:20 PM)
I like how you put up your profile. I am a senior property agent and working with some ID and contractors from time to time to serve the clients better. Sometimes, I still get "bad" outcome because a lot of times are based on trust.
How can I filter a better ID and contractor with your service?
*
Based on your statement, there are usually few "deterrence" steps that I personally recommend.

Often more than not, "bad" outcome happens due to:

1) works are executed based on trust
2) owner is misinformed / lack of price awareness
3) contractor has the intention to delay to cover their cashflow at other project.

This creates what I call the "open cheque" situation where all the power is now lying with the contractor.

With my service, a proper renovation contract will be drafted and the situation can be reversed. Penalty of delay will be imposed, costing will be monitored and controlled as well.

On the owner's side, he has to play his part by getting all additional works agreed on price before work commencement.

Please pm if you would like to find out more as I believe this creates BIG value for all end users.

Note: this also protects contractor in case of non-payment owner. (So it's a fair contract and win-win situation).

I have a personal aim to reverse the current situation in our Malaysia market.

This post has been edited by b3nl3y: Oct 26 2017, 11:22 AM
ash_mard
post Oct 27 2017, 10:44 AM

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QUOTE(b3nl3y @ Oct 19 2017, 05:06 PM)
I'm a Quantity Surveyor by profession and construction contract management is my core competence. I've noticed in Malaysia market that the low awareness of contract importance ultimately affects Client's confidence in engaging+managing the contractor.

Please comment if you have any!
*
Mind sharing here what's your rate/charges are like?

No need to PM or ask me to contact you directly smile.gif
unrealzzz
post Oct 27 2017, 11:00 AM

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QUOTE(ash_mard @ Oct 27 2017, 10:44 AM)
Mind sharing here what's your rate/charges are like?

No need to PM or ask me to contact you directly smile.gif
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yes yes. I think everyone here also eager to know how you charge.
TSb3nl3y
post Oct 27 2017, 02:33 PM

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QUOTE(unrealzzz @ Oct 27 2017, 11:00 AM)
yes yes. I think everyone here also eager to know how you charge.
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PM-ed for better clarification. Generally for RM300k construction works, the drafting contract is less than RM5k

This post has been edited by b3nl3y: Sep 24 2018, 11:40 AM
TSb3nl3y
post Oct 27 2017, 02:33 PM

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QUOTE(ash_mard @ Oct 27 2017, 10:44 AM)
Mind sharing here what's your rate/charges are like?

No need to PM or ask me to contact you directly smile.gif
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as replied in thread. do have a look
ash_mard
post Oct 27 2017, 02:55 PM

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QUOTE(b3nl3y @ Oct 27 2017, 02:33 PM)
as replied in thread. do have a look
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thumbsup.gif thumbsup.gif
TSb3nl3y
post Oct 28 2017, 03:57 PM

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QUOTE(ash_mard @ Oct 27 2017, 02:55 PM)
thumbsup.gif  thumbsup.gif
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seongmeng
post Oct 29 2017, 12:26 PM

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already half way now, and delayed 3 months, still can use your service?
TSb3nl3y
post Oct 30 2017, 09:29 AM

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QUOTE(seongmeng @ Oct 29 2017, 12:26 PM)
already half way now, and delayed 3 months, still can use your service?
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commercial or residential?

It is still possible now as long as both party agrees. PM/call me if you need to discuss further
TSb3nl3y
post Oct 31 2017, 12:28 PM

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TSb3nl3y
post Nov 10 2017, 03:10 PM

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idealhometech
post Nov 10 2017, 03:46 PM

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How many contractor/ID willing to sign these agreement. Many ppl nowadays they want cheap, so they look for cheap contractor. Most of this contractor sub their job to indon... So the timing and quality sure no good.

I encountered this b4, reno quotation 50k, so start work, but in the middle of work, found out this cannot use that need change.. end up 80k and also delayed.

Reno is not like build a new house, everything based on the plan, drawing and calculation.

and i got some customer, they hv argument with contractor becoz what client think and outcome diff. End up, the contractor runaway lo, but the deposit paid, and maybe some progressive payment paid too..

If got such agreement, are u going to sue them? very big amount maybe la.. :-D
TSb3nl3y
post Sep 24 2018, 11:42 AM

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bump. I've also added additional service of Rate advisory as I'm aware that many clients in Malaysia needs an independent party to verify rates and negotiate on behalf.
TSb3nl3y
post Sep 27 2018, 10:20 AM

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added new services ! now we are able to advise on M&E (mechanical & electrical) design and cost optimisation! smile.gif

 

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