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> McD self-service kiosk now in MY!

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TSKampung2005
post Oct 18 2017, 08:16 PM, updated 5y ago

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Self-service kiosk at Bukit Bintang McD

- Order process : 20 seconds
- Select eat in or takeaway
- Card payment only
- Order fulfilled in 2 minutes

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user posted image

user posted image

user posted image
DDG_Ross
post Oct 18 2017, 08:18 PM

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QUOTE(Kampung2005 @ Oct 18 2017, 08:16 PM)
- Order fulfilled in 2 minutes
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:3mushy:3
post Oct 18 2017, 08:19 PM

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I thought Bukit Bintang McD is undergoing renovation?
TSKampung2005
post Oct 18 2017, 08:19 PM

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QUOTE(:3mushy:3 @ Oct 18 2017, 08:19 PM)
I thought Bukit Bintang McD is undergoing renovation?
*
I don't know but layout seems new
azbro
post Oct 18 2017, 08:19 PM

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Malaysia cannot have good things
ListenToTheAngin
post Oct 18 2017, 08:23 PM

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Cashier: "Die lo, I'm losing my job soon."
Zoopdiidoo
post Oct 18 2017, 08:23 PM

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Tesco self service counter gooding but pay with card still need the guy collect merchants copy of the receipt.
UserU
post Oct 18 2017, 08:24 PM

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inb4 chargebacks
SUSavatargod
post Oct 18 2017, 08:26 PM

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QUOTE(DDG_Ross @ Oct 18 2017, 08:18 PM)
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Cannot beat poslaju...Harini hantar, semalam dah sampai.
SUSLancewood
post Oct 18 2017, 08:27 PM

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Can customize 20 patties?
rainy~days
post Oct 18 2017, 08:27 PM

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Self service is doing free work for them, soon they gonna ask you cook yourself and clean the restaurant for them.
azbro
post Oct 18 2017, 08:28 PM

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QUOTE(avatargod @ Oct 18 2017, 08:26 PM)
Cannot beat poslaju...Harini hantar, semalam dah sampai.
*
You sure?

McD with this system, Order sekarang, semalam sudah makan!
xperiaDROID
post Oct 18 2017, 08:31 PM

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Soon will show not in service or rosak.
Tokik Siwok
post Oct 18 2017, 08:31 PM

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tankerbell12345
post Oct 18 2017, 08:32 PM

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QUOTE(ListenToTheAngin @ Oct 18 2017, 08:23 PM)
Cashier: "Die lo, I'm losing my job soon."
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That is skynet arriving to take over our world
kamfoo
post Oct 18 2017, 08:32 PM

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Why no touch n go
xperiaDROID
post Oct 18 2017, 08:36 PM

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QUOTE(kamfoo @ Oct 18 2017, 08:32 PM)
Why no touch n go
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Kasi chan lah

Mahresia baru nak cuba teknologi yg baru.
TSKampung2005
post Oct 18 2017, 08:36 PM

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I wonder why nobody use it. It's so convenient.
asphiroth
post Oct 18 2017, 08:37 PM

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went yesterday

no customized burger though

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Anime in HD
post Oct 18 2017, 08:37 PM

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QUOTE(Tokik Siwok @ Oct 18 2017, 08:31 PM)
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All this for $9.99
laugh.gif laugh.gif
exhauster
post Oct 18 2017, 08:38 PM

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Same interface with sg
MegaThroned
post Oct 18 2017, 08:39 PM

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Mcd mana ni??
Tokik Siwok
post Oct 18 2017, 08:39 PM

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QUOTE(Anime in HD @ Oct 18 2017, 08:37 PM)
All this for $9.99
laugh.gif laugh.gif
*
should be cheaper.


I remember there was one picture/video where the guy remove everything from the burger and he have to pay few cents for empty paper bag

http://www.distractify.com/trending/2017/0...ng-at-mcdonalds

found the article

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This post has been edited by Tokik Siwok: Oct 18 2017, 08:45 PM
xperiaDROID
post Oct 18 2017, 08:39 PM

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QUOTE(Kampung2005 @ Oct 18 2017, 08:36 PM)
I wonder why nobody use it. It's so convenient.
*
Mahresians aren't used to new tech

For instance, how many are using mobile payment to pay for stuffs?
TSKampung2005
post Oct 18 2017, 08:40 PM

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QUOTE(MegaThroned @ Oct 18 2017, 08:39 PM)
Mcd mana ni??
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Bukit Bintang.

My friend ordered using kiosk in Bangsar outlet smile.gif
jumpercable
post Oct 18 2017, 08:40 PM

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QUOTE(xperiaDROID @ Oct 18 2017, 08:31 PM)
Soon will show not in service or rosak.
*
Betul tu cheers.gif cheers.gif

QUOTE(Kampung2005 @ Oct 18 2017, 08:36 PM)
I wonder why nobody use it. It's so convenient.
*
Card payment only.

Also people kesian the cashier no job wait.

QUOTE(MegaThroned @ Oct 18 2017, 08:39 PM)
Mcd mana ni??
*
Go read TS original post again please
Heroicage
post Oct 18 2017, 08:42 PM

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teknologi baru, tapi manusia zaman batu....no point.

Chaud
post Oct 18 2017, 08:46 PM

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this type cannot implement here one...either no upkeep or people use until very slow.


MechaLEE
post Oct 18 2017, 08:48 PM

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i prefer to chat with a real girl instead of this robot / machine
stupiak07
post Oct 18 2017, 08:48 PM

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it would better if drive thru have this
pr0pofol
post Oct 18 2017, 08:48 PM

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lol so many negativity
and then say why msia so backwards
new things of course la need to push ppl to familiarise first
remember last time we don't even know how to fill petrol pump ourself.. bila terpaksa now all prefer to do ur own then let bangla fill them
same as touch n go, last time not many use, now all have to use, ok je


tictac88
post Oct 18 2017, 08:50 PM

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expensive low class food still want self service. want self service at least reduce price some lah
Blofeld
post Oct 18 2017, 08:51 PM

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QUOTE(Tokik Siwok @ Oct 18 2017, 08:39 PM)
should be cheaper.
I remember there was one picture/video where the guy remove everything from the burger and he have to pay few cents for empty paper bag

http://www.distractify.com/trending/2017/0...ng-at-mcdonalds

found the article

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LOL
TSKampung2005
post Oct 18 2017, 08:53 PM

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People should embrace technology.
FauxHawk
post Oct 18 2017, 08:55 PM

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QUOTE(Chaud @ Oct 18 2017, 08:46 PM)
this type cannot implement here one...either no upkeep or people use until very slow.
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Will be slow because there will be some jakun go like "wah hi tech liao, lemme press all this buttons and take some selfies here"
SUSkevin23
post Oct 18 2017, 08:57 PM

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Already tried in Bangsar Mcd. Nothing great. Have to use card to pay. No cash. After pay collect food frm counter. Nothing spectacular.
smallbug
post Oct 18 2017, 09:07 PM

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QUOTE(kevin23 @ Oct 18 2017, 08:57 PM)
Already tried in Bangsar Mcd. Nothing great. Have to use card to pay. No cash. After pay collect food frm counter. Nothing spectacular.
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got option to customise your order?
MR_alien
post Oct 18 2017, 09:42 PM

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how is it faster?
isn't it faster that u go straight go to the counter and say i want a set of double cheese burger takeaway?
unless queue very long
TSKampung2005
post Oct 18 2017, 09:55 PM

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QUOTE(MR_alien @ Oct 18 2017, 09:42 PM)
how is it faster?
isn't it faster that u go straight go to the counter and say i want a set of double cheese burger takeaway?
unless queue very long
*
Queue to the counter was long and nobody use the kiosk.
wongck
post Oct 18 2017, 10:02 PM

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QUOTE(MR_alien @ Oct 18 2017, 09:42 PM)
how is it faster?
isn't it faster that u go straight go to the counter and say i want a set of double cheese burger takeaway?
unless queue very long
*
Still got alot asshole look at the menu when reach their turn
silent_stalker
post Oct 18 2017, 10:04 PM

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Y no do at putrajaya 1st. That branch most of time crowded.
kaiserreich
post Oct 18 2017, 10:07 PM

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Usually the pay line is fast.
Wait too long for pickup.
SUSKLboy92
post Oct 18 2017, 10:07 PM

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QUOTE(silent_stalker @ Oct 18 2017, 10:04 PM)
Y no do at putrajaya 1st. That branch most of time crowded.
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When did you last go? Earlier this year I got 2nd hand info Putrajaya already had this kiosk

This post has been edited by KLboy92: Oct 18 2017, 10:08 PM
AyamBannedTwice
post Oct 18 2017, 10:11 PM

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I wish kfc cyberjaya have this
Stupig mofo new cyberjaya kfc
Harap je baru dan besar, got only 2 kaunter and 2 staff working
SonnyCooL
post Oct 18 2017, 10:32 PM

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QUOTE(AyamBannedTwice @ Oct 18 2017, 10:11 PM)
I wish kfc cyberjaya have this
Stupig mofo new cyberjaya kfc
Harap je baru dan besar, got only 2 kaunter and 2 staff working
*
KFC counter really bad ... i can vote them one of the worst fast food counter
meat
post Oct 18 2017, 10:33 PM

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There may be a risk when ordering through machine.

Let's say ayam goreng sold out and must wait for 20 minutes, you have no choice but to wait for it. If ordering at the counter, the cashier will let you know got to wait and you can decide to get something else.

Hopefully the machine blocks off items that aren't immediately available.

Other than the above, I think it's a good option. No more taking wrong orders and forcing large meals for those who don't specify regular.
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post Oct 18 2017, 10:44 PM

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QUOTE(pr0pofol @ Oct 18 2017, 08:48 PM)
lol so many negativity
and then say why msia so backwards
new things of course la need to push ppl to familiarise first
remember last time we don't even know how to fill petrol pump ourself.. bila terpaksa now all prefer to do ur own then let bangla fill them
same as touch n go, last time not many use, now all have to use, ok je
*
oBike is one prime example.
rauma
post Oct 18 2017, 10:49 PM

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you guys never considered that there will be sorhais who will take their time at those machines. machines should charge extra RM10 if person takes more than 90 seconds.
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post Oct 18 2017, 10:51 PM

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QUOTE(ListenToTheAngin @ Oct 18 2017, 08:23 PM)
Cashier: "Die lo, I'm losing my job soon."
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Automation has begun.
acougan
post Oct 18 2017, 11:06 PM

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Most ppl go fast food rest also nvr bother cleaning their own trays after makan. No hope.
latipbogiba
post Oct 18 2017, 11:12 PM

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Bukannya makin murah
quikstep
post Oct 18 2017, 11:15 PM

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QUOTE(Kampung2005 @ Oct 18 2017, 08:19 PM)
I don't know but layout seems new
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Quite common in Europe years ago.
ak101ss
post Oct 18 2017, 11:18 PM

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Finally just like Europe. Hopefully no extra charge for sauce... Kekekeke
Baconateer
post Oct 18 2017, 11:20 PM

Meh..... (TM)
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will go try nxt time..
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post Oct 18 2017, 11:20 PM

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Good

But it will be good if those sohai can bring their finished food or plate or papers and throw
p4n6
post Oct 18 2017, 11:32 PM

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QUOTE(SonnyCooL @ Oct 18 2017, 10:32 PM)
KFC counter really bad ... i can vote them one of the worst fast food counter
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KFC is definitely customer problem.

1 guy can order 5 sets, each set has different config for 1. ori/spicy/mix, 2. breast/thigh/drumstick/wings 3. type of drinks

not to mention after every thing complete, some will change this one to that, that with this, this without that ...

McD more straight forward, order the meal, choose the drink, pay and queue up ...




kcchong2000
post Oct 18 2017, 11:34 PM

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Why not like Costa coffee vending. When selected all u want then have a piece of paper on the total amount. Bring go cashier and paid. Then pickup

CC is great but I don't want to use paying McD. I can't control my money flows. whistling.gif

This post has been edited by kcchong2000: Oct 18 2017, 11:34 PM
SUSjacy5
post Oct 18 2017, 11:43 PM

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This one already used in McD in Switzerland and Europe since 2013....Nothing new lar.
jkloh
post Oct 18 2017, 11:48 PM

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QUOTE(:3mushy:3 @ Oct 18 2017, 08:19 PM)
I thought Bukit Bintang McD is undergoing renovation?
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Yeah and the pics are the results of the remodeling. Reopened last week I think.
jkloh
post Oct 18 2017, 11:51 PM

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Was going to use the self-order kiosks a couple of days back but they don't accept debit cards? I might be wrong but debit cards aren't mentioned.
TSKampung2005
post Oct 18 2017, 11:52 PM

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QUOTE(jkloh @ Oct 18 2017, 11:51 PM)
Was going to use the self-order kiosks a couple of days back but they don't accept debit cards? I might be wrong but debit cards aren't mentioned.
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The kiosk accepts debit as well.

I used debit (Visa paywave).
alwinnng
post Oct 18 2017, 11:53 PM

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QUOTE(Zoopdiidoo @ Oct 18 2017, 08:23 PM)
Tesco self service counter gooding but pay with card still need the guy collect merchants copy of the receipt.
*
IKEA one best

Merchant copy just slot into box provided

Tesco one need the guy/gal to swipe his or her card eh
jkloh
post Oct 18 2017, 11:57 PM

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QUOTE(Kampung2005 @ Oct 18 2017, 11:52 PM)
The kiosk accepts debit as well.

I used debit (Visa paywave).
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Darn. I thought so. I saw the sign "credit cards only" and moved on to the human-operated counters lol.
herojack41
post Oct 19 2017, 12:08 AM

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QUOTE(ListenToTheAngin @ Oct 18 2017, 08:23 PM)
Cashier: "Die lo, I'm losing my job soon."
*
No it wont....from what i observe other countries that are using this kind of machine, is to be serve by the mcdonalds employees to your table.

While this implementation in malaysia would not get the luxury touch like what other country is having laugh.gif, is probably to reduce waiting time and rope in more order as fast as possible. You still gotta pickup your order from the counter

QUOTE(asphiroth @ Oct 18 2017, 08:37 PM)
went yesterday

no customized burger though

Attached Image Attached Image Attached Image
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u give customization to malaysian....abis it defeated the purpose of placing this machine. It takes thousand years for them to complete 1 order later.

This post has been edited by herojack41: Oct 19 2017, 12:09 AM
Avangelice
post Oct 19 2017, 12:18 AM

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QUOTE(stupiak07 @ Oct 18 2017, 08:48 PM)
it would better if drive thru have this
*
no fucking way. the one in kuching is already suffering from "let me see what to order" and they take forever to make that decision
seanlam
post Oct 19 2017, 12:27 AM

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will be a problem in case i wanna customised my meal eg less ice, more lettuce..... wanna see how the machine works~


stupiak07
post Oct 19 2017, 12:28 AM

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QUOTE(Avangelice @ Oct 19 2017, 12:18 AM)
no fucking way. the one in kuching is already suffering from "let me see what to order" and they take forever to make that decision
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i have vocal problem, so it's easier for me to order if they have it.
SUSLumiaaa
post Oct 19 2017, 01:04 AM

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KL Sentral service really slow

it needs self service kiosk as well
zer0hour
post Oct 19 2017, 01:19 AM

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Used the kiosk in Telawi Mcd. Good stuff, skip the freaking long queue + no need to talk to the cashier.

But as I was waiting for my food another rempit looking guy tried to use it, realized it didn't accept cash, and decided to HIT THE MACHINE while shouting 'macam mana ni!'.

And this is why we Malaysians cannot have nice things.
netmatrix
post Oct 19 2017, 02:04 AM

The machine... it sees everything.
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If this is BB McD, they already open since last week. But i did not go in as i was heading to Maybank across the street.
firefoxian
post Oct 19 2017, 02:06 AM

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QUOTE(Lancewood @ Oct 18 2017, 02:27 PM)
Can customize 20 patties?
*
can. tried before
billylks
post Oct 19 2017, 02:32 AM

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Why can't just make it online and pay online? Then go to counter to get your food (online display food is ready).

Liddis we can order food on our way to mcd.
sharpman
post Oct 19 2017, 05:09 AM

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I wonder if McD Cyberjaya have this kiosk installed yet. Gotta go check it out by myself
klaxoon.my
post Oct 19 2017, 05:12 AM

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QUOTE(sharpman @ Oct 19 2017, 05:09 AM)
I wonder if McD Cyberjaya have this kiosk installed yet. Gotta go check it out by myself
*
not yet. maybe soon as layout already been change.
sharpman
post Oct 19 2017, 05:29 AM

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QUOTE(klaxoon.my @ Oct 19 2017, 05:12 AM)
not yet. maybe soon as layout already been change.
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wow.. you must be living in Cyberjaya as well?
blueblueoutofblue
post Oct 19 2017, 05:43 AM

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The design and layout
Exactly same like sg Wan...

Been using this in sg , sometimes Pay by card, sometimes choose Pay by cash option

If pay by card, have to give the receipt when ur no been show to collect your order

If u didn't notice ur number been call, if u see cute girl, purposely don't take , she will call, 1159. 1159 . Whose 1159?

Hahaha
ZeroSOFInfinity
post Oct 19 2017, 06:18 AM

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QUOTE(asphiroth @ Oct 18 2017, 08:37 PM)
went yesterday

no customized burger though

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Like that this self service kiosk can go die... I use before in Dubai and it was a dream to make your own burger....
mhyk3
post Oct 19 2017, 06:41 AM

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1. And yet when you get the "customized" order, some items go missing still. LOL

2. I did mostly keying in my order, paying it myself, and yet the price is high... better go to kopitiam which accepts TnG and Debit Cards
mhyk3
post Oct 19 2017, 06:50 AM

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QUOTE(herojack41 @ Oct 19 2017, 12:08 AM)

While this implementation in malaysia would not get the luxury touch like what other country is having laugh.gif, is probably to reduce waiting time and rope in more order as fast as possible. You still gotta pickup your order from the counter

*
I got an experience with a Drive Thru McD in PJ area near 1U... my order is on wait as they are still cooking it... problem is that the car queue is so long they have told me to move forward a bit so they can continue on taking other orders. after several cars passed by, they have forgotten my pending order so I still need to go out of the car to get my order.

And there was another car waiting behind me as well.

Tsk tsk so what's the drive thru for if I needed to go to the counter inside? LOL

mhyk3
post Oct 19 2017, 06:56 AM

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QUOTE(kaiserreich @ Oct 18 2017, 10:07 PM)
Usually the pay line is fast.
Wait too long for pickup.
*
Well, this is the main idea they want to get rid of;

1. You are in a hurry and decided to go to "Fast Food"
2. You plan to go to McD and but saw outside a lot of people queue in counter
3. Alas! the Self Serve is free, let's order
4. Dumbf*ck, you still need to wait for your turn as too many people are queued in waiting for their food as well
5. You cannot go back outside and pick Subway since you already paid McD, LOL
DarkNite
post Oct 19 2017, 07:16 AM

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QUOTE(DDG_Ross @ Oct 18 2017, 08:18 PM)
user posted image
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laugh.gif EXACTLY!
DarkNite
post Oct 19 2017, 07:18 AM

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QUOTE(mhyk3 @ Oct 19 2017, 06:50 AM)
I got an experience with a Drive Thru McD in PJ area near 1U... my order is on wait as they are still cooking it... problem is that the car queue is so long they have told me to move forward a bit so they can continue on taking other orders. after several cars passed by, they have forgotten my pending order so I still need to go out of the car to get my order.

And there was another car waiting behind me as well.

Tsk tsk so what's the drive thru for if I needed to go to the counter inside? LOL
*
Mis-management or done on purpose? hmm.gif
Outside minions see many people queuing "FOOD MUST BE GOOD" so join the queue!
Lynyrd Skynyrd
post Oct 19 2017, 09:08 AM

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QUOTE(acougan @ Oct 18 2017, 11:06 PM)
Most ppl go fast food rest also nvr bother cleaning their own trays after makan. No hope.
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This
kitchai85
post Oct 19 2017, 09:34 AM

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i think KLCC going to implement this soon ..
Prometric
post Oct 19 2017, 09:38 AM

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I suppork this, those ppl usually handling the cashier work really slow like siput !!! And those bodoh ppl in the queue is not helping either, queue 30 mins liau when its their turn still taking their own sweet time thinking what to eat.
x3Kai
post Oct 19 2017, 09:47 AM

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inb4 no malay language customization
inb4 most people no credit / debit card

anyways no customization? really?
well what do expect from people who can't self service in a self-service restaurant (clear your own junk ffs)?
jesseclane
post Oct 19 2017, 09:49 AM

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so naise... meanwhile kepci card payment 99.98% downtime
shadow_walker
post Oct 19 2017, 09:50 AM

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in switzerland this is normal lah..whats the fucking fuss..oh shit..its malaysia..lel
xpole
post Oct 19 2017, 10:01 AM

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I hope Mcd start to implement in many branches especially stores that have really high volume of customers
ZeneticX
post Oct 19 2017, 10:01 AM

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3 years ago when i arrived in the UK people already using for don't know how long
xpole
post Oct 19 2017, 10:13 AM

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QUOTE(Prometric @ Oct 19 2017, 09:38 AM)
I suppork this, those ppl usually handling the cashier work really slow like siput !!! And those bodoh ppl in the queue is not helping either, queue 30 mins liau when its their turn still taking their own sweet time thinking what to eat.
*
Mcd cashier staff handle way better compared to KFC, if KFC, the waiting time is really LONGGGGGGG
Prometric
post Oct 19 2017, 10:28 AM

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QUOTE(xpole @ Oct 19 2017, 10:13 AM)
Mcd cashier staff handle way better compared to KFC, if KFC, the waiting time is really LONGGGGGGG
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Worst is A&W !!!!!! The ppl there really like walking zombie and damn 9 c2pid. Sometimes i feel like screaming at them see them work.

Order 1 coney dog set, they look at board once stoned there for few seconds, walk to tray and get coney dog, come back look again and repeat until they place everything on the tray.
buncho89
post Oct 19 2017, 10:38 AM

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but still same shit boring menu *yawn*

copy la style in&out...
Strike
post Oct 19 2017, 10:45 AM

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one things for sure those middle east ppl wont use this laugh.gif

their orders are highly customise one laugh.gif laugh.gif laugh.gif ktards mcd ppl can vouch this


edit: and cant blame kfc staff 100% also, the product is diff from mcd

kfc + mid east customer= awesome combo.. laugh.gif

This post has been edited by Strike: Oct 19 2017, 10:48 AM
MeToo
post Oct 19 2017, 10:48 AM

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Order order!

Strike this is taken in Middle East...

This post has been edited by MeToo: Oct 19 2017, 10:55 AM


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arif85124
post Oct 19 2017, 10:55 AM

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ayam whole day work no talk to pipu

let me have chance to talk with cashier
mhyk3
post Oct 21 2017, 08:30 PM

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QUOTE(arif85124 @ Oct 19 2017, 10:55 AM)
ayam whole day work no talk to pipu

let me have chance to talk with cashier
*
if the cashier is pretty and your a guy perhaps.. or the other way.. your a girl and the cashier is good looking.. lol

mhyk3
post Oct 21 2017, 08:31 PM

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QUOTE(MeToo @ Oct 19 2017, 10:48 AM)
Order order!

Strike this is taken in Middle East...
*
id better order online then have drone delivered food to my doorstep smile.gif
AIZZAMIL
post Oct 21 2017, 10:40 PM

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QUOTE(jesseclane @ Oct 19 2017, 09:49 AM)
so naise... meanwhile kepci card payment 99.98% downtime
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KFC is upgrading their terminal, so far I know KFC Pavilion, KFC Ampang Park and KFC Alpha Angle that can use card.




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insane.kill
post Oct 21 2017, 10:42 PM

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good la,singapore sudah lama buat baru nak buat.
wirata_booken
post Jan 31 2018, 10:09 PM

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boleh order happy meal by drive thru?

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