Here my latest bill..will ended this streamyx next october, not in contract..i want to see what next movement from tm end of this month..









before this i'm on 4Mbps..then i apply on unifi lite on during earlier stage before 2 days official launch..after failing on setup mode regarding other residential issues..tm give me freely 8Mbps..now, i want to terminate this..before i jump to maxis to reduce the cost..If tm might reduce price exist streamyx plan or new plan for streamyx after this september. Then i stayed, if no news until end of october, then bye2 tm ..right now, my main purpose to reduce the cost, i don't mind the speed because i'm a regular user.. 8 - 10Mbps is okay for me..i heard there an upgrading for copper and big box at residents place..

This post has been edited by misspinky: Sep 21 2018, 12:32 PM

My area have unifi and maxis. By that time i need the cheapest cost, because my house already have telephone line but long time not activated because old owner terminate telephone line. Old owner doesn't applied any internet line, only telephone line that using tm. So, that time i only need new line installed for streamyx. For unifi and maxis had expensive price and will be too costing for me to install during that era. TM technical just installed new wire from outside only but i was charged only RM70. By the way, I was charged that price because problematic to install new wire at back of my house, a bit danger for him to install its. Because the neighbours nearby around my house had already block that tiang TM, the awning and their roof. So, a tiny a thin man only can enter that tiang. I also helped him during that installation, otherwise he will not installed it. If want to install a fiber from outside they need to take another tiang that longer way, i had apply its two times for unifi lite 2 days before, first team already look, want to install first tiang that had blocked by the neighbours but afraid if anything accident happen to them. Yup, too dangerous, they can install it but they need proof of pictures that already installed from outside to give to management. This one of procedure for them to make commission, if the installation approve by management then they will get if not approve then this technical team will got negative rating and they don't get anything. For second technical team after second tried, this team need to install by using another tiang that longer way. They explain to me, if want to proceed they will charged RM170 for installation, they mention the fiber easily broken if not proper way installation so, if anything happen just called their office to get done if fiber wire broken again. So, i cancel it, just use this streamyx. By the way, the first technical team that installed my streamyx quite friendly and much helped. I ask anything about the unifi, he explain to me more details. Too bad, during that time i'm out of budget to apply a fiber plan..

I need to see what next plan from TM on these two months..if no news, i change to maxis. I'm happy what mr gobind done for these internet things at least much better than nothing.

that is why, i want to migrate next plan. If they mention want to reduce streamyx price, then i will be okay for its. Otherwise, no need to give them extra.

is it possible to throw away my jumbo lite pack because its charged me RM30, i just need free channel only. Btw, i dont watch any this hyppotv from day 1 until present..In my bill its stated charged for RM30..free channel no charging. If can throw away by tm point, this will save me another rm30..

okay..i'm already ask via their chattime..she said cannot be removed because its come with bundle..free speed upgrade bundle.. nevermind, i will ask directly at tm point, need some gertak there for termination if still cannot throw away mumbo jumbo..otherwise..bye2 streamyx..chat live seem rubbish.. better by call or tm point..can get much reasonable answers..

we have rights, its not remove hyppotv at all, just want to remove the package subscribe.. They not offered me the speed upgrade by called me or even email..They automatically put new package to me, when i checked the bill after a month later, then i know what internet package they gave to me.. because i have read someone successfully remove a premium channel, just want free channel..

Yeah, unless that one broken for all. That remind me, case of my friend landed taman area, 1 fancy of tm cabinet box struck by lightning, more than 50 houses no internet connection and telephone connection for 1 week. TM fix the issue, they change to new one..lolz..but sadly TM no give waive 1 week for all of users in that area even though had raised the issue many times.

you ask through agent or tmpoint? first of all, the fibre setup free normally 15 meters. Some of installer free until 20 -30 meters. Some of installer, just charge from inside house only if more than 15 meters. Last time my neighbours fibre wire too long around 30 - 40 meters, from outside until inside house, doesn't charge anything. Just mention, tell the installer where location do you want to put modem and your home telephone. no need to fancy installation like above ceiling or inside pvc tube or something fancy. Monitor installer setup the wire nice and tidy. Just get double confirmation from whom you applied.

I see, look similar case like my neighbour..so, now you still proceed the application? you need to raise the issue to your tmpoint places, you don't want any charges for installation. you want standard installation. Just mention you want other installer because first installer said simply charges without clearly told what kind installation they want to setup its. From what i got some information from my neighbour, some of them got charge like you, some are not charged anything even though the fibre wire setup quite long. While others, charged from inside house only because they located the btu the upstairs or downstairs, location of btu quite far. Just raise why you upgrade at the first place. If not just called their supervisor. just get win-win situation.

that is how so "professional" of skmm doing their work, big issue of time frame to settle down the case even simply cases. Last time i have report on courier services, report first, they called courier company first without i noticed they called that company. next 2 days later, courier company called me about the issue and they know i report through skmm and command me to remove it later when the issue settle. Lolz.

skmm need to improve their time frame on working issue. even kpdnkk in different category, they settle the case in 1 month and work more greater than skmm.

so, rm50 quite cheap for extra charges. normally i found they charge RM70-RM80.

This post has been edited by misspinky: Aug 28 2019, 01:04 PM

surely can. make sure you know the setting in your modem. do exactly in tplink. tplink d2, d20, d5, d7