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Streamyx streamyx 8mbps club V2
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calta_xs
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 Nov 18 2018, 12:40 AM
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Getting Started
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Hello everyone, I was recently called and offered to have my Streamyx upgraded.
Previous Package Plan:
STX BLOCKBUSTER COMBO 8.0M (HE LITE) (BUNDLE) FREE SPEED UPGRADE (BIP)
New Package Plan:
ZERO ADV 30 + RUBY PLUS + FREE STD20 - RM130 (DISC RM69 PERPETUAL NC)
New Package Monthly Subscription Fee:
RM 130.00
I asked the customer service agent if I have the option to choose the 100mbps plan as it is also RM129. I was told however that the plan no longer exists and is now RM189 a month. Has anyone received similar kind of upgrade or told the same?
I was also told by a friend that I can request to be downgraded to the current 100mbps plan(RM129) that they have. He said the ADV 30 plan costs more and therefore I could be downgraded to a cheaper plan.
This post has been edited by calta_xs: Nov 18 2018, 12:43 AM
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calta_xs
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Nov 18 2018, 07:08 PM
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Getting Started
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QUOTE(Ebony & Ivory @ Nov 18 2018, 08:19 AM) 100mbps/RM129 is available. can go tm point to request it. You mean I can just request to be placed under this RM129 plan? Or do you mean I have to cancel my current line and sign up a new line which is the RM129? The current Streamyx line is under a relative's name and he is now a Canadian citizen. The last time he came back was almost a decade ago and I doubt he will come back just to settle this matter. So I am hoping I can just request to be switched to 100mbps for RM129 instead of having to pay RM140 for 30mbps... |
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calta_xs
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Nov 21 2018, 06:13 PM
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Getting Started
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QUOTE(skylinelover @ Nov 19 2018, 11:01 PM) Cancel old line Register new line   Yeah but the account holder isn't in Malaysia anymore so I can't cancel without him. |
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calta_xs
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Nov 21 2018, 06:15 PM
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Getting Started
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QUOTE(junclj @ Nov 21 2018, 01:57 PM) Your current streamyx line is paying RM140 but why has 30mbps? I was offered to be upgraded to unifi 30mbps from my current 8mbps Streamyx. I am told that there will be no changes to the fees (current Streamyx fee is RM140). |
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calta_xs
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Nov 24 2018, 01:51 AM
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Getting Started
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QUOTE(imalmighty @ Nov 21 2018, 06:36 PM) Got condo people get 30M@rm119, locked for another 2 years. Thats what happen if u stay silent n nver keep track of latest offerings. They prey on your ignorance to leech as much as they could from u. When they realize u r trying hard to flick them off, then they wake up. I have accepted the offer to be upgraded to 30mbps with no extension of contract so I'm allowed to cancel anytime since my previous 2 years contract under Streamyx has ended. And yes I have went to a few TM points / authored centers and also called the customer service at 100, with each telling me a different story/ excuse. But you're right, they might wake up when they know my patience is up. Thank you for the constructive criticism. This post has been edited by calta_xs: Nov 24 2018, 01:53 AM |
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calta_xs
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Nov 24 2018, 02:25 AM
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Getting Started
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QUOTE(imalmighty @ Nov 24 2018, 01:59 AM) So how much r u paying atm? RM140, same as what I have been paying for the past 2 years. |
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