Guys, wanna ask.. Do any of you have packet loss problem? Tried the packet loss test website and it said that my network have 20-60% packet loss.. Tried changing router, ethernet cable, rj wire but still the problem persists.. Even the TM technician couldn't come up with a solution..

Really in need of some advice on fixing this

Yeah, they came yesterday. Speed, ping seems to have no problem at all. I said to one of the technician about the packet loss, and showed him the result from the packet lost test web, but he seem to not know about that. Looks like the equipment they use doesn't test packet loss? I'm kinda shocked.

Thinking on rewiring my cable as an attempt to fix it, but I seriously don't know if it will actually fix it.. Dun want to waste my money about things that are not related to the actual problem. It's driving me crazy. Even discord is stuttering like heck..

Tried ping plotter, test google.com, google dns, router, apex singapore server (there are 3 of them), they sometimes show some packet loss, but not too frequent to cause a serious stutter on discord imo. Tho I'm not too familiar with ping plotter, so I might missed things. Didn't tried tmnet server, could u gimme the address?

Will try posting on tech support forum. Thanks for the reply!

Haha, I already read your post before attempting to ask here. Tried changing router (changed to ASUS router one) like u did coz your problem seems similar like mine but still the same problem persists, unfortunately.

ASUS router doesn't have that error pkts tab 😭. Will try changing back to TM router.

This unknown problem seriously exhausted me. If it's true that the copper cable caused the problem, might as well change to unifi air I guess than paying fees to fix the cable..