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Streamyx streamyx 8mbps club V2

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afiq10
post Jul 12 2018, 05:31 PM

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wtf only 2x speed? Give 100mbps!
afiq10
post Jul 24 2018, 11:44 AM

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anyone managed to get free upgrade from rm88 8mbps ?

tm says

1) i am not eligible for free speed upgrade because im using special package?

2) unifi area newly planted below 1 year

This post has been edited by afiq10: Jul 24 2018, 11:46 AM
afiq10
post Jul 24 2018, 06:14 PM

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yes this is really daylight robbery..

i chatted with tm live chat.. some say i can get free upgrade.. some say i cannot get free upgrade with bunch of excuse .. really tm making my blood sugar boiling..
afiq10
post Jul 24 2018, 07:59 PM

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QUOTE(GameSky @ Jul 24 2018, 07:35 PM)
bunch of sugar coated excuses.. either;

- technical difficulties
- not applicable to old sucker loyal users.

send aduan skmm every month.. do not close any report.
*
i have no idea why is TM(Norhazila) dealing with my SKMM report..

Status: Investigation
Tarikh / Date: 18/07/2018 - 11:42 AM
Ditugaskan Kepada / Assigned To: TELEKOM MALAYSIA
Ditugaskan Untuk / Assignee:Norhazila Customer Service Telekom Malaysia

Status: Investigation
Tarikh / Date: 18/07/2018 - 11:42 AM
Ditugaskan Kepada / Assigned To: TELEKOM MALAYSIA
Ditugaskan Untuk / Assignee:Norhazila Customer Service Telekom Malaysia
Status: New

Tarikh / Date: 18/07/2018 - 09:41 AM
Ditugaskan Kepada / Assigned To: TELEKOM MALAYSIA
Ditugaskan Untuk / Assignee:

cannot give free speed upgrade not because of technical limitation but because tm poll less than 1 year.. hahahaha funny ..

time to report to gobind

This post has been edited by afiq10: Jul 24 2018, 08:01 PM
afiq10
post Jul 24 2018, 08:28 PM

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QUOTE(GameSky @ Jul 24 2018, 08:23 PM)
reopen the report.
*
actually i made many report dy..

tm report (24days)
skmm report (1 week)
gobind report..


just now i complain tm live chat.. said also blur2 about the less than 1 year tm tiang unifi.. i think tm made that up.. he said

"by right if area have unifi service and you address in coverage, suppose don't have any issue if customer want to upgrade"

..i think he re-open or made a new report to sales department or what ever is happening..

many many report

This post has been edited by afiq10: Jul 24 2018, 08:30 PM
afiq10
post Jul 24 2018, 08:53 PM

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QUOTE(tboonc @ Jul 24 2018, 08:51 PM)
actually your rate consider not bad already. rm11 per mbps. my rate is your double and no free upgrade from both upgrade plan  bye.gif
*
i thought tm had new streamyx package?

RM11 per Mbps is still expensive in today.

actually about free upgrade.. need to wait in august.. idk its really complicated how TM system is working.. its like they are working seperately instead of working as one..

This post has been edited by afiq10: Jul 24 2018, 08:55 PM
afiq10
post Jul 24 2018, 09:33 PM

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QUOTE(tboonc @ Jul 24 2018, 09:30 PM)
yep I believe some others are paying more than us.

I complain to SKMM and also to our minister (not sure will this help, just hope they do something). and getting same response as yours, subject to technical limitation, etc but i shoot back because my area indeed have unifi and higher speed than what i am using now. still waiting for their reply and already 3-4 days no more response.  doh.gif
*
i also planning to report to kpdnkk leh? what ever agency we have.. tm lieing about free upgrade whatever.. i make sure petik all nama2 org penipu who called me

This post has been edited by afiq10: Jul 24 2018, 09:34 PM
afiq10
post Jul 24 2018, 11:57 PM

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QUOTE(powerwoot @ Jul 24 2018, 11:42 PM)
Go to gobind and TM's twitter account, try to tag whatever things we streamyx users not satisfied with. Ask them if they unable to do speed upgrade, give us price reduction. This is what they promised and we want that to be fulfilled. I got a feeling, if we the streamyx users want speed upgrade, the most they can offer now is unifi mobile. Heard that from someone of TM told me.
*
TM too much tido when under previous governmant..

now they panic to upgrade everything when new governmant rule but it will take another few years..


afiq10
post Jul 28 2018, 09:40 PM

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anyone know how much TM going to give free turbo boost ? from 8 mbps to 100mbps ??

This post has been edited by afiq10: Jul 28 2018, 09:40 PM

 

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