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Streamyx streamyx 8mbps club V2
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Qiie
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 Aug 11 2019, 02:45 PM
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New Member
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QUOTE(miloaisdino @ Aug 10 2019, 05:17 PM) if your address is eligible for subb, u can opt for unifi lite which offers greater upload speed, but if its a regular adsl not eligible for subb, you can subscribe the 8mbps plan, and request the technician to cap yr line at 102400kbps for '10mbps' service when he comes to install i just request upgrade from 4mbps to 8mbps, how can i request to capped at 10mbps? did tm technician will come to my house if im an existing customer ? |
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Qiie
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Aug 11 2019, 04:29 PM
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New Member
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QUOTE(miloaisdino @ Aug 11 2019, 04:10 PM) u can try requesting for new router. if not, after the upgrade checl from your router admin page the dsl line cap. if its not above 10000, you can try to call 100 to get it raised do you mean Max Rate ? currently still using 4mbps, tm will upgrade to 8mbps within 7 working days  This post has been edited by Qiie: Aug 11 2019, 04:29 PM |
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Qiie
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Aug 12 2019, 10:21 AM
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New Member
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QUOTE(Kaka23 @ Aug 11 2019, 06:22 PM) You went to TM point to make the upgrade from 4mb to 8mb? Or you did it from their unifii website? first i go to live chat ask them to check coverage, they said my area support max 10mbps download 5mbps upload for unifi lite. They said i need to go tmpoint or call 100 for upgrade. i called 100 to upgrade, then they said my area only support for 8mbps streamyx. Upgrade before 1sep for 69 price |
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Qiie
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Aug 12 2019, 01:53 PM
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New Member
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QUOTE(miloaisdino @ Aug 12 2019, 11:22 AM) so now the question is, does your address allow SUBB or not? check https://myhsbb.me (if link doesnt work on tm line try mobile data) my house unit number not available , but available unit number for my neighbor   This post has been edited by Qiie: Aug 12 2019, 01:56 PM |
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Qiie
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Aug 12 2019, 08:04 PM
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New Member
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QUOTE(miloaisdino @ Aug 12 2019, 07:07 PM) in this case, you may approach an agent to register, they can try to register installation appointment using your neighbors address instead then tell the technician to correct and install to your address when he comes means, am i eligible for unifi lite 10mbps? |
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