Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

Streamyx streamyx 8mbps club V2

views
     
JohnLai
post Oct 21 2017, 12:42 AM

Skeptical Cat
*******
Senior Member
3,669 posts

Joined: Apr 2006
QUOTE(JayceOoi @ Oct 20 2017, 11:58 PM)
Facing poor Internet speed lately. Certain China sites can't access at all. Anybody face the same issue?
*
China 19th party congress time. dry.gif

JohnLai
post Sep 21 2018, 04:19 PM

Skeptical Cat
*******
Senior Member
3,669 posts

Joined: Apr 2006
QUOTE(misspinky @ Sep 21 2018, 03:54 PM)
I need to see what next plan from TM on these two months..if no news, i change to maxis. I'm happy what mr gobind done for these internet things at least much better than nothing.
*
Here is your answer on streamyx

https://www.bharian.com.my/bisnes/korporat/...anggan-streamyx
TM komited tangani isu pelanggan Streamyx

KUALA LUMPUR: Telekom Malaysia Bhd ™ komited untuk menangani isu yang dihadapi oleh pelanggan perkhidmatan Streamyx dengan cara yang lebih komprehensif, apabila hampir separuh daripada pelanggan perkhidmatan berkenaan telah dinaik taraf kepada unifi tanpa kos tambahan.

Naib Presiden Eksekutif unifi, Imri Mokhtar, berkata lebih daripada sejuta pelanggan kediaman dan perniagaan di seluruh negara hari ini adalah pelanggan jalur lebar menerusi rangkaian tembaga TM, sama ada di premis aras tanah dan bangunan tinggi.

Katanya, dengan meningkatnya permintaan terhadap gaya hidup yang lebih digital serta keperluan perniagaan, apa yang dulunya dikenali sebagai ‘internet berkelajuan tinggi’, mungkin tidak bersesuaian lagi.

“Kami mendengar lebih sejuta suara anda. Sebagai rakan dalam pembangunan negara, kami kekal komited untuk melabur dan membina rangkaian yang amat diperlukan bagi memberikan nilai kepada pelanggan, pemegang saham dan pihak-pihak berkepentingan lain serta demi ekonomi digital negara,” katanya dalam satu kenyataan.

Beliau berkata, berdasarkan analitik pelanggan dan rangkaian, lebih 340,000 pelanggan berada di kawasan jalur lebar fiber, namun masih belum lagi menjadi sebahagian daripada 1.26 juta komuniti unifi.

Sehingga kini, kami berjaya menaik taraf hampir 50 peratus daripada pelanggan ini kepada unifi, tanpa sebarang kos tambahan pada bil bulanan sedia ada mereka. Kami menggesa pelanggan untuk mengambil peluang naik taraf yang menarik ini dan membantu kami melengkapkan proses naik taraf ke unifi yang sedang dijalankan sehingga Mac 2019,” katanya.

Julai lalu, TM mengumumkan pelan naik taraf pelanggan Streamyx kepada unifi di kawasan yang mempunyai liputan unifi atau kelajuan Streamyx akan ditingkatkan dua kali ganda bagi kawasan yang tiada liputan unifi.

Naik taraf ini membolehkan pelanggan jalur lebar sedia ada untuk menikmati sambungan internet lebih pantas pada harga pakej sedia ada.

Berikutan pengumuman itu, TM telah menerima banyak pertanyaan dan maklum balas daripada pelanggan yang amat berminat untuk mengetahui sama ada mereka layak untuk menerima naik taraf kelajuan berkenaan.

Imri berkata, bermula 2010, TM secara berterusan telah memperluaskan kawasan liputan jalur lebar fiber di Malaysia, namun kawasan liputan berkenaan masih belum sampai kepada semua pelanggan jalur lebar sedia ada dengan sepenuhnya.

“Keterbatasan rangkaian tembaga ini lebih ketara untuk pelanggan Streamyx, dengan 8Mbps menjadi kelajuan jalur lebar terbaik yang boleh ditawarkan buat masa ini. Kami hargai kepercayaan anda dan kami benar-benar berterima kasih atas kesetiaan yang diberikan, lebih-lebih lagi kesabaran anda kerana memahami.

“Di kawasan yang tiada halangan teknikal, kami akan menggandakan kelajuan Streamyx tanpa sebarang kos tambahan kepada bil jalur lebar anda. Hampir 180,000 pelanggan Streamyx boleh menantikan naik taraf secara percuma ini,” katanya.

Menerusi Pelan Penambahbaikan Jalur Lebar yang telah dimulakan sejak 2016, ia berusaha untuk meningkatkan pengamalan pelanggan unifi dan Streamyx secara serentak.

Namun, umum mengetahui bahawa, adalah lebih mudah untuk melaksanakan peningkatan kelajuan internet unifi, yang ditawarkan menerusi fiber.

Justeru, TM kini memberi lebih penekanan dan fokus kepada pelanggan Streamyx dan pelanggan jalur lebar di bangunan tinggi yang menerima perkhidmatan menerusi rangkaian tembaga miliknya atau milik pengurusan bangunan berkenaan.


This post has been edited by JohnLai: Sep 21 2018, 04:22 PM
JohnLai
post Sep 21 2018, 07:41 PM

Skeptical Cat
*******
Senior Member
3,669 posts

Joined: Apr 2006
QUOTE(AjkR06 @ Sep 21 2018, 04:53 PM)
No price drop and fiber coverage expansion mentioned in the article. Clearly they wish to maintain the ARPU for streamyx user because they know, most of their revenue came from streamyx, which overcharged so much especially those who stuck with 1Mbps that paid RM110 for it!
*
Let see how Mr Gobind will respond to TM answer at end of this month........ wink.gif
JohnLai
post Sep 24 2018, 01:01 PM

Skeptical Cat
*******
Senior Member
3,669 posts

Joined: Apr 2006
QUOTE(powerwoot @ Sep 24 2018, 12:41 PM)
I am getting this from streamyx eligibility checker, it is coming but don't know when.
*
doh.gif
Standard marketing explanation for saying, "Sorry, you are not getting unifi"
JohnLai
post Sep 24 2018, 01:09 PM

Skeptical Cat
*******
Senior Member
3,669 posts

Joined: Apr 2006
QUOTE(stormaker @ Sep 24 2018, 01:06 PM)
Is that mean, if Im paying RM89 for 8MB, and when Unifi come, I will be upgraded to 100Mbps for RM89 ?  ohmy.gif
*
Nope.
You already have your 2X upgrade from 4Mbps to 8Mbps with that price.
JohnLai
post Sep 24 2018, 01:14 PM

Skeptical Cat
*******
Senior Member
3,669 posts

Joined: Apr 2006
QUOTE(stormaker @ Sep 24 2018, 01:11 PM)
I never receive any upgrade, it was that speed & price when I subscribe.
*
Oh? Streamyx Bonanza?
That is even worse.
RM89 for 8Mbps = price only valid for 2 years, then it will revert to RM160.
You are probably last in TM list for upgrade. console.gif
Who in the right mind to provide 100Mbps for RM89?
JohnLai
post Sep 24 2018, 01:19 PM

Skeptical Cat
*******
Senior Member
3,669 posts

Joined: Apr 2006
QUOTE(stormaker @ Sep 24 2018, 01:18 PM)
Hahaha ... ya ... thought so ...
Already registered for 100Mbps RM129, just waiting for them to start the Unifi service.
If really they upgrade those who are paying 88, 89 from 8MB to 100Mbps ... then i will  bangwall.gif
*
Well, take the chance to stay with current bonanza RM89 and see if you will be upgraded for free?
JohnLai
post Oct 10 2018, 01:42 PM

Skeptical Cat
*******
Senior Member
3,669 posts

Joined: Apr 2006
QUOTE(chnghs @ Oct 10 2018, 01:35 PM)
Just went to tm point to ask about terminating my contract.
Imagine paying 139 for 8mbps!
Tm point told me this
To terminate must pay rm 160 multiply by the number of months left.
Almost pensan on hearing this.
I got 5 months left so it is 5 x160 =800
It that true?
Tm net sucks 👎🏿👎🏿👎🏿👎🏿
*
Yes, it is true.
Don't tell us that you sign the contract without reading it?

Streamyx contract duration is one year if I am not mistaken. hmm.gif
JohnLai
post Oct 29 2018, 12:36 AM

Skeptical Cat
*******
Senior Member
3,669 posts

Joined: Apr 2006
QUOTE(Maxieos @ Oct 28 2018, 11:48 PM)
Now Ip is behind the NAT , public IP different from modem ip.
How to explain beside cctv ?
*
Can't use my home pc for hosting game online to play with friends........
Can't FTP/SSH back to home pc in order to get important office data.......





 

Change to:
| Lo-Fi Version
0.0336sec    0.40    7 queries    GZIP Disabled
Time is now: 8th December 2025 - 02:00 PM