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Streamyx streamyx 8mbps club V2

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afiq10
post Jul 24 2018, 07:59 PM

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QUOTE(GameSky @ Jul 24 2018, 07:35 PM)
bunch of sugar coated excuses.. either;

- technical difficulties
- not applicable to old sucker loyal users.

send aduan skmm every month.. do not close any report.
*
i have no idea why is TM(Norhazila) dealing with my SKMM report..

Status: Investigation
Tarikh / Date: 18/07/2018 - 11:42 AM
Ditugaskan Kepada / Assigned To: TELEKOM MALAYSIA
Ditugaskan Untuk / Assignee:Norhazila Customer Service Telekom Malaysia

Status: Investigation
Tarikh / Date: 18/07/2018 - 11:42 AM
Ditugaskan Kepada / Assigned To: TELEKOM MALAYSIA
Ditugaskan Untuk / Assignee:Norhazila Customer Service Telekom Malaysia
Status: New

Tarikh / Date: 18/07/2018 - 09:41 AM
Ditugaskan Kepada / Assigned To: TELEKOM MALAYSIA
Ditugaskan Untuk / Assignee:

cannot give free speed upgrade not because of technical limitation but because tm poll less than 1 year.. hahahaha funny ..

time to report to gobind

This post has been edited by afiq10: Jul 24 2018, 08:01 PM
GameSky
post Jul 24 2018, 08:23 PM

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QUOTE(afiq10 @ Jul 24 2018, 07:59 PM)
i have no idea why is TM(Norhazila) dealing with my SKMM report..

Status: Investigation
Tarikh / Date: 18/07/2018 - 11:42 AM
Ditugaskan Kepada / Assigned To: TELEKOM MALAYSIA
Ditugaskan Untuk / Assignee:Norhazila Customer Service Telekom Malaysia

Status: Investigation
Tarikh / Date: 18/07/2018 - 11:42 AM
Ditugaskan Kepada / Assigned To: TELEKOM MALAYSIA
Ditugaskan Untuk / Assignee:Norhazila Customer Service Telekom Malaysia
Status: New

Tarikh / Date: 18/07/2018 - 09:41 AM
Ditugaskan Kepada / Assigned To: TELEKOM MALAYSIA
Ditugaskan Untuk / Assignee:

cannot give free speed upgrade not because of technical limitation but because tm poll less than 1 year.. hahahaha funny ..

time to report to gobind
*
reopen the report.

afiq10
post Jul 24 2018, 08:28 PM

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QUOTE(GameSky @ Jul 24 2018, 08:23 PM)
reopen the report.
*
actually i made many report dy..

tm report (24days)
skmm report (1 week)
gobind report..


just now i complain tm live chat.. said also blur2 about the less than 1 year tm tiang unifi.. i think tm made that up.. he said

"by right if area have unifi service and you address in coverage, suppose don't have any issue if customer want to upgrade"

..i think he re-open or made a new report to sales department or what ever is happening..

many many report

This post has been edited by afiq10: Jul 24 2018, 08:30 PM
tboonc
post Jul 24 2018, 08:51 PM

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QUOTE(afiq10 @ Jul 24 2018, 11:44 AM)
anyone managed to get free  upgrade from rm88 8mbps ?

tm says

1) i am not eligible for free speed upgrade because im using special package?

2) unifi area newly planted below 1 year
*
actually your rate consider not bad already. rm11 per mbps. my rate is your double and no free upgrade from both upgrade plan bye.gif
afiq10
post Jul 24 2018, 08:53 PM

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QUOTE(tboonc @ Jul 24 2018, 08:51 PM)
actually your rate consider not bad already. rm11 per mbps. my rate is your double and no free upgrade from both upgrade plan  bye.gif
*
i thought tm had new streamyx package?

RM11 per Mbps is still expensive in today.

actually about free upgrade.. need to wait in august.. idk its really complicated how TM system is working.. its like they are working seperately instead of working as one..

This post has been edited by afiq10: Jul 24 2018, 08:55 PM
tboonc
post Jul 24 2018, 09:30 PM

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QUOTE(afiq10 @ Jul 24 2018, 08:53 PM)
i thought tm had new streamyx package?

RM11 per Mbps is still expensive in today.

actually about free upgrade.. need to wait in august.. idk its really complicated how TM system is working.. its like they are working seperately instead of working as one..
*
yep I believe some others are paying more than us.

I complain to SKMM and also to our minister (not sure will this help, just hope they do something). and getting same response as yours, subject to technical limitation, etc but i shoot back because my area indeed have unifi and higher speed than what i am using now. still waiting for their reply and already 3-4 days no more response. doh.gif
afiq10
post Jul 24 2018, 09:33 PM

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QUOTE(tboonc @ Jul 24 2018, 09:30 PM)
yep I believe some others are paying more than us.

I complain to SKMM and also to our minister (not sure will this help, just hope they do something). and getting same response as yours, subject to technical limitation, etc but i shoot back because my area indeed have unifi and higher speed than what i am using now. still waiting for their reply and already 3-4 days no more response.  doh.gif
*
i also planning to report to kpdnkk leh? what ever agency we have.. tm lieing about free upgrade whatever.. i make sure petik all nama2 org penipu who called me

This post has been edited by afiq10: Jul 24 2018, 09:34 PM
lwk523
post Jul 24 2018, 09:41 PM

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How to check the availability to upgrade my streamyx ? ? Website still down? Tq
tboonc
post Jul 24 2018, 09:56 PM

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QUOTE(afiq10 @ Jul 24 2018, 09:33 PM)
i also planning to report to kpdnkk leh? what ever agency we have.. tm lieing about free upgrade whatever..  i make sure petik all nama2 org penipu who called me
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i saw someone shared at lowyat forgot which post, can I share the email here, if cannot i remove? <pusatparlimenpuchong@gmail.com,gsdeo@stremyx.com>

i just use the same skmm report copy paste. I did receive reply from kementerian eaduan notification but till no update.
powerwoot
post Jul 24 2018, 11:42 PM

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Go to gobind and TM's twitter account, try to tag whatever things we streamyx users not satisfied with. Ask them if they unable to do speed upgrade, give us price reduction. This is what they promised and we want that to be fulfilled. I got a feeling, if we the streamyx users want speed upgrade, the most they can offer now is unifi mobile. Heard that from someone of TM told me.
afiq10
post Jul 24 2018, 11:57 PM

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QUOTE(powerwoot @ Jul 24 2018, 11:42 PM)
Go to gobind and TM's twitter account, try to tag whatever things we streamyx users not satisfied with. Ask them if they unable to do speed upgrade, give us price reduction. This is what they promised and we want that to be fulfilled. I got a feeling, if we the streamyx users want speed upgrade, the most they can offer now is unifi mobile. Heard that from someone of TM told me.
*
TM too much tido when under previous governmant..

now they panic to upgrade everything when new governmant rule but it will take another few years..


powerwoot
post Jul 25 2018, 12:09 AM

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QUOTE(afiq10 @ Jul 24 2018, 11:57 PM)
TM too much tido when under previous governmant..

now they panic to upgrade everything when new governmant rule but it will take another few years..
*
They are not sleeping as they made billion of profit each year. Thanks to the massive last miles they have. Due to the all the comfort and premium they are enjoying, injecting cash cows for the government as a GLC, but the last GE shattered the sweetest moments they are enjoying. The double the speed and half the price manifest really making them hard to swallow. Now it depend on skmm themselves on how to make it enforced.
iCare
post Jul 25 2018, 03:44 AM

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QUOTE(tboonc @ Jul 24 2018, 08:51 PM)
actually your rate consider not bad already. rm11 per mbps. my rate is your double and no free upgrade from both upgrade plan  bye.gif
*
You have to consider the UPLOAD speed too if you want to really calculate RM/Mbps. All streamyx package upload speed MAX 512kbps. Zaman Dinosaur speed due to limitation of outdated DSL tech.
holoman
post Jul 25 2018, 08:01 AM

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anyone knw 8mbps for Rm100 promo valid till when ? some said end of this month . some said end of Dec this year . need to clarify
TSskylinelover
post Jul 25 2018, 08:11 AM

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QUOTE(iCare @ Jul 25 2018, 03:44 AM)
You have to consider the UPLOAD speed too if you want to really calculate RM/Mbps. All streamyx package upload speed MAX 512kbps. Zaman Dinosaur speed due to limitation of outdated DSL tech.
*
Haha true doh.gif doh.gif
davinlicious
post Jul 25 2018, 08:38 AM

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QUOTE(#Victor @ Jul 24 2018, 05:47 PM)
What did u get robbed from TM lol sweat.gif
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they should provide flat rate charge
MaUi^
post Jul 25 2018, 05:50 PM

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QUOTE(tboonc @ Jul 24 2018, 08:51 PM)
actually your rate consider not bad already. rm11 per mbps. my rate is your double and no free upgrade from both upgrade plan  bye.gif
*
Please do rate the upload speed as well, all streamyx package upload speed is 512kbps.
miloaisdino
post Jul 25 2018, 05:53 PM

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QUOTE(iCare @ Jul 25 2018, 03:44 AM)
You have to consider the UPLOAD speed too if you want to really calculate RM/Mbps. All streamyx package upload speed MAX 512kbps. Zaman Dinosaur speed due to limitation of outdated DSL tech.
*
Actually other country adsl2+ can up to 8mbps symmetrical.... sg 10 yrs ago alr have.. not sure what tm doing, today shd just replace all adsl dslam with vdsl dslam even for landed area la, dont care the copper distance, cos cfm got at least 2x improvement
MaUi^
post Jul 25 2018, 05:56 PM

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QUOTE(miloaisdino @ Jul 25 2018, 05:53 PM)
Actually other country adsl2+ can up to 8mbps symmetrical.... sg 10 yrs ago alr have.. not sure what tm doing, today shd just replace all adsl dslam with vdsl dslam even for landed area la, dont care the copper distance, cos cfm got at least 2x improvement
*
I agreed, tm mostly tido during last gov, now just wake up and can't catch up with technology and user demand, but screw them, they already make enough money and we will not give any mercy anymore.
miloaisdino
post Jul 25 2018, 05:59 PM

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Can track tm progress nationwide now with https://rhombuscake.me/tm/ utility...

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