I attended a short seminar organised by a company called Subhome Management Sdn Bhd, who are offering to provide Airbnb/hotel style property management services for a 40% cut of revenue sharing per month. According to them, we, the landlords, will pay for the cost of furnishing the units and upon completion, they will advertise the unit for rent on sites like agoda.com and booking.com etc.

Then each month, they will publish a report with the overall earnings for all the units in the building, which will then be divided for all the owners under this Subhome manager based on the type of unit (1 bedroom, 2 bedrooms etc) and they are promising some attractive returns as a result.

Part of me really wants to trust them simply because it would make managing the rental of my unit very simple, and it's almost on auto pilot as they will take their 40% cut automatically and send us the monthly earnings. The 40% is meant to be used for their daily cleaning services along with staff salary etc as they intend to set up a service desk at the apartment as a sort of "concierge" to handle the comings and goings of the guests.

Basically, I just want to know if anyone has dealt with this particular company before, and if they can be relied upon to deliver what they promise? I copied and pasted their portfolio below, taken directly from their (extremely sparse) website:

Our Hotels are @ Summer Suites Residences (KLCC) 188 Private Suites (KLCC) Dua Sentral Suites (KL SENTRAL) Damen Suites (Sunway) Nexis Suites (Kota Damansara) 1Tebrau Suites (JB CITY) Twin Galaxy Suites (JB CITY) Teega Hotel Suites (Puteri Harbour, Johor) Sereno Airport Suites (ChiangMai Thailand) Sereno Nimman (ChiangMai Thailand) And more coming up....... We still continue to be the best solution for landlords in today's property industry. To find out more please go to our facebook page below. We are a Subsidiary of FREEMEN EDUCATION GROUP ( Malaysia,Thailand, Singapore & HK ) www.Freemen.com.my

Points to consider ....

1. Is easy to jump in but to get out, read the termination clause.

2. The revenue is dependent on the monthly statement received ... how would one know whether the unit is 30 days or 20 days occupied in a month.

3. Whose responsibility for replacement of missing / damaged items / property. Should be the management co since they are the one screening the guests .... but would they agree....their priority is to have more bookings to make more money to cover cost . ..so any guest will do even with poor reviews.

4. 40% is inclusive or exclusive of maintainance, internet, cable tv, electricity and water charges. Should be exclusive ... one will be getting less than 60%

5. Booking.com charges 15% commission for every booking...for every booking, they pay to landlord less than 60%. Airbnb charges 5%. So it depends on where the booking comes from....will the co let the landlord knows.

6. Finally ... is all about money ... how reliable is their monthly payment to the owner. Like all GRR scheme .... always prompt at the beginning only!

This post has been edited by mini orchard: Oct 15 2017, 12:07 AM

They addressed all of those questions already. Basically, damages are covered by them, we still pay maintenance fee to the body Corp but bills etc are covered by them, revenue is split amongst all the units under this group, regardless of whether your specific unit was rented out (so they will only consider overall occupancy), and the info is provided from a service whose name I forgot, an independent service that tracks what dates the units are occupied etc. This report will be provided monthly along with the payment.

My main question in this post is whether anyone else has dealt with this specific group before (Subhome Management), and whether they're reliable?

Basically it's all about the risk and rewards. The reliability comes when u have dealt with them.

Even if u were to rent out the unit by yourself, u are still at risk of bad tenants. So in comparison to a comparison, isn't suppose to be more reliable in that sense?

It drills down to how your agreement with them are drafted.

The word 'landlord' you mentioned, is it ...

1. Are you the property owner, or

2. Are you the 'furnishing' owner

you're preaching to the choir here...

I'm the property owner

Haha cos I'm also dealing with them

The same group? They sounded pretty convincing, but my dad has heard similar stories from other property managers offering the same kind of services, and the people who signed on to it ended up getting very poor returns. I just don't want to be blindsided

Erm which area? I'm not too sure on other property managers but probably the earnings differ due to different rate charges?

can i know more then details about this subhome

they're around klcc area.

summer suites & robertson are part of their portfolio

whether anyone else has dealt with this specific group before (Subhome Management), and whether they're reliable?

40% cut is way too much. if you Airbnb-ed your house, why can't you manage yourself? As if the house big as hotel with 100s of rooms. Advertise in Agoda so hard?

logistics and time. these are the main two killers.

it's easier if you stay within the vicinity of the place you're managing.

if for outstation investor, subhome or other airbnb operator its the best choice, but how we can monitor occupancy rate?

Airbnb have the "progress" tab for you to see. Need to make sure operator share the ID/Pass with you.

Using operator is a bit tricky to monitor since they like to have a few airbnb advert for the same property.
Need to find a trustworthy operator (don't ask me, I don't use one).
But using operator also have lots of advantage i.e less headache.

Best way to gauge occupancy would probably see the electric bill. just download TNB app. if operator says one one booking one day but bill is 300, then it is time to find another. One more method would probably get some method to monitor internet usage.

using subhome

Good?

anyone have experience dealing with any airbnb operator in penang?

subhome now are selling 50% to airasia , so that leverage subhome power should be ok

https://www.thestar.com.my/business/busines...-rental-market/

Whatever is too good to be true, it is too good to be true.
Beware

Totally agree. Beware of this S u b h o m e

This post has been edited by Doraemon80: Nov 4 2018, 11:48 AM

if you worry so much....you management yourself, try to think big.... forget it bout small money

Haha... I know what u don’t... if u like to be con so be it!

11% ROI? Means u get free house in less than 10 years? Haha...What a joke! A paid article?

This post has been edited by Doraemon80: Nov 5 2018, 12:02 PM

so much tenants now are joining subhome, you think you want then you can join?? only selected condo, and you need to take renovation package like hotel, only can join....

This post has been edited by morris6660: Nov 5 2018, 01:45 PM

Hi morris6660,

I am seriously considering...

How’s the return like? Can get ROI 11% return like it’s mentioned in the article? That means that if I bought a 1 mil condo, the rental returns on my side will be 9.1k per month.

Haha... simi tenant? U mean u are a tenant and not treated as a landlord by SubHome? Omg!! I am a landlord and not a tenant and definitely occupying a v prime location! Lol

sorry , because of my mention all the investor are tenant because of all the property under bank loan, so your property are bank , not yours, thats why i mention tenants, for you maybe landlord, the others you re too ego, when u no trust someone else and think big, how can u growth deep for all your invest and business? may i ask, you got how many property you invest rite now?

Then u should call yourself a Mortgagor...
U seem pretty satisfied with SubHome.. So how much returns are u getting? Can cover your monthly mortgage?

Terrible, terrible deal. They are making use of you as time poor rental property owners. Probably laughing among themselves now saying they are the Uber of Property - we don't own any asset, but we own the biggest business! Haha

Wow..pls share more! A bunch of thugs? Scamming under a so called company?

Best if there are owners who are willing to disclose their rental returns but then again, exercise your own due diligence as there could be moles planted in this forum. Don’t jump into it. Make sure the terms and conditions are favourable to yourself! Get a lawyer to read and make sure u can get out anytime by giving them a month notice!

Please do share more information. Did you or your friend got a bad experience with Subhome?

Now I have serious reservations of Subhome!

The notion of ‘time poor rental’ property owners sounds like they are milking from my property! Earning lotsa $$ without due care of the owners well being! I thought this is supposed to be a win-win business partnership???

To see if should work with a company need to look at who helm the company. Does the person has integrity? A no no if there is serious integrity problem!

https://www.primabuzz.com/subhome-success-a...rship-strategy/

https://forum.lowyat.net/topic/2067493/+280

Look at who helm Subhome and who sent those emails at Freemen. Omg!

Some more Malaysia do not have unfair contract law! Enter any contract with them at your own risk!

https://www.thestar.com.my/opinion/letters/...r-contract-law/

Under SUbhome manage robberson and summer suite occupancy rate 90%

So what? Does it translates into equally impressive profit for u? Tell me what is the revenue u get? How much u as an owner is getting? It is so easy to reach 90% occupancy rate by lowering rents! Who pays for it? It is u the owner as cost are already deducted from your returns and they take another cut! Hahaha.. what win win situation! It’s they win u lose!

This post has been edited by Doraemon80: Nov 17 2018, 02:57 PM

no feel want argue with u, for my mindset is, can cover my loan installment interest is enough, no need to mangage at all this is point, and leverage subhome big platform, better then u advertisement yourself and find housekeeping, thats all, maybe u no much property so u dunno manage rent and manage airbnb how hard....

Hahaha.. Then stop advertising for Subhome. It is just sub. Don’t dupe people into the con co! just so shady. Can’t even give a decent return in a prime location compared to just a simple Airbnb service provider. Hype itself around big names but can’t deliver. Or too many under table deal.. shady shady co. Don’t trust it and others should be warned not to get into it. I warned others who wants to use it. go Get a lawyer to read the terms and conditions. Make sure u can exit anytime and not bind to it for years. Shady shady...

Look who helms the TOP...
somebody from freemen previously... shady shady!

I dare u to just say how much u get and from which location lah.. waste time advertising u!

So how much property u own since I don’t have much. Or rather are u on behalf of sub managing many units that u know how hard it is and ripping the owners

Good Luck

I would recommend this. However, as if with other businesses, due diligence and audit is important. Install wireless camera at the front door to monitor actual occupancy. Demand access to listing at airbnb to monitor rating and feedback.

they are use occupancy rate for 100 unit, so if your unit no rent out also will give u payment

Haha u need it more!

Totally agree with this.

That’s silly

Are you sure? How can this be at 90% occupancy rate?
Doing airbnb/homestay but rate is worse than to just find a long term tenant and rent out. Minimum rental can get 2k.

can u post out whole years payment

So in another meaning, you are saying that your statement of 90% occupancy rate only valid during year end school holidays maybe and not every months, not even the yearly average.

The proof for the month of October is enough to let ppl know that you are bullshit saying 90% occupancy rate.

This post has been edited by AskarPerang: Nov 22 2018, 11:16 AM

Wow. Thanks for sharing this. I wonder who is that Kit W.L. (aka Subhome spokesperson) who says a 11% ROI to owner at Robertson. A paid article? Or this person gets extra for rallying others to join in the scammer scheme and get a big big extra cut at the expense of other owners!
https://www.thestar.com.my/business/busines...-rental-market/

malaysia got too much airbnb operator,victoria home also very good

Subhome is not good!

This post has been edited by Doraemon80: Nov 24 2018, 02:18 PM

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This post has been edited by leelee1988: May 8 2019, 05:39 PM

Haha... where’s that location?

Aiya use owner house for free to house workers and make do office. What a wonder deal for sub! Really sub !

https://youtu.be/G4bygisQj3I

Oh that CEO BS! Hassle free lol... the start of your nightmare if u use them!

This post has been edited by Doraemon80: Dec 6 2018, 08:20 PM

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This post has been edited by leelee1988: May 8 2019, 05:38 PM

There were 2? cEo of Creativ* accounting and BS! A badly orchestrated video that garnered 10 dislike and 0 likes... lol.

Talk so much. opposite outcome is then the real deal one will get by engaging them!

Their Track record is lousy! See how much people are getting at Robertson! Less than rm1k and not even close to it. That’s worse than a monthly rental!

This post has been edited by Doraemon80: Dec 8 2018, 07:20 AM

https://forum.lowyat.net/topic/3849397/all

Now I know! birds of a feather flock together.

http://www.smartfinancingco.com/
Nothing to proud of if the success in ‘con’vince people hard earn investment and building on other people suffering.

It is the same for this bastaxd!

https://goo.gl/images/TnNgtC

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This post has been edited by leelee1988: May 8 2019, 05:38 PM

Hihi, have anyone tried OYO or Luxury Suites Asia ? Many AirBNB operators insist that we use their renovation package which is very expensive. Anyone having similar experience?

This post has been edited by icefreak: Dec 29 2018, 12:24 AM

If u have time always managed urself or ask a different quote from another contractor. If a good operator the owner able to furnish according to their spec they have no reason to turn u down unless they really need to earn u from the renovation to sustain their business then u have to rethink again.

Don’t bother to engage them. Can’t even get a mediocre return in prime city location.

Bump up the thread!
Don’t use subhome! Beware! Scammer.. look who helms the co!

Suck... Conman...
One of the victim... Million property return Airbnb 1k per month... 😭😭😭

regin. please share more on your experience. god will bless you. to save us from being cheated the hard earned money. thanks.

https://www.facebook.com/jaechannel/videos/...335674638/?t=22

He call it Suckhome?

If it's true the investors reaching Holland d.
Seems like a crime but in legal there's no protection to them right since no black and white.

Can any property owner that lease your unit to Subhome pm me. Need some advise from you all.

Look at their projection! Can you imagine landlord is only receiving RM1xx per month the max was RM3xx!

https://pictr.com/images/2020/04/08/5R9YNl.md.jpg


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[quote=Startracker,Apr 8 2020, 11:35 AM]
Look at their projection! Can you imagine landlord is only receiving RM1xx per month the max was Rm300...
Ya this is true.
Don't trust them.
Warning to everyone
Our units under Subhome now got lots of problem..
They don't pay tnb and water bills for so many months
Don't get con

Don't trust Subhome
My 4 units Tamarind Suites has tnb bills currently overdue for 4 months and now at abt Rm2600.. Until end of month should be more than Rm3000
Currently terminating tnb and water supplies and taking back the units.

4 units ! Bought cash ?

Paying banks but getting abt 10% of that from Subhome..
They don't want to reveal how many long term tenant they have now.
Last they told me got abt 20 units rented to tenants.
That was in early June 2020.
Heard they have 59 units under them
Definitely will cut all the utility supplies.
Really piss off with them.
We have a group of more than 20 units so no problem in getting a lawyer to fight them in court if needed.

I managed my own unit (not in Tamarind). Never have any confident on those GRR. They take care of themselves first while you pay cost.