Good day sifus,

Any one can help as i just installed Unifi last week, i have no problem on surfting nets, youtube, streaming and downloads on browser.

IM having a issue where i cant update my Steam & Blizzard games. Contacted TM 100 they say no problem on their side and it must be on the STEAM / Blizzard side.

I tried to connect to my hp data and connect to steam, and it works (i can download & update those games thru data) which means not my laptop firewall or antivirus problem. So im thinking that the problem comes from the Unifi router (NETIS - Model no - DL4480V)

Anyone can help me with this?

TQsm

Change to Google DNS.

It's not wokring. Yes you can login to steam, but game updates are not woprking at all.
How a....

Sounds like being filtered. How good r u with computer? There's a software named 'currports'. It can show you what connection used by software.

I'm fairly good with computers, you can bash anything freely )
That software seems like shows my local pc connections. How would that help to identify something is being blocked by Unifi?
My story is: I was out of Malaysia since August. Last week back, and my internet was down. Unifi support came and changed 5 year old modem to new one (to 2 in one: router and wifi)
So I'm back online, but cant update steam games and even login to it. If I change to my Digi Hotspot, updates start working. After switching to unifi (cable connection) I stay online in steam as i have logged in using Digi. And can play games without issue. Now my confusion is it because of new router or Unifi block steam updated for everyone?

Do this. Once u loggin using DiGi and then switch back to Unifi, do an dns flushing. And try connecting again. I bet you can't.
If I'm correct, means the DNS resolved may be different. hence, use the curports and see the remote IP connected. Compare the 2 i.e. digi , unifi.

Thought im alone.. Hahaha.. Yes, im currently updating my steam with my data first then switch back to unifi it works for me, but kinda troublesome.. Will try currports

Here are the screenshot after connect with data & unifi. what to do next, im computer nub Y_Y


Attached thumbnail(s)

Hi I also facing the same problem.. is there any war to solve this issues?

well everything solve when i change to google DNS and disable ipv6.

Omg, that works !
Where did you find that. Disbaling ip 6? knew google dns for long time. but it has stopped workng since recently.

go to your wifi properties and untick (internet protocol version 6) then validate it. should be ok

Bump for this!

Solved a problem I had for a very long time.

Steam would NOT download or update when using my Unifi connection, but could download when using my mobile USB hotspot connection.

Glad to hear that bro. And have fun

hey bro sorry, what do u guys mean by use google DNS and i untick the IP6 already but how to validate after i done that..need help here mine still cant update

This post has been edited by mimj90: Nov 7 2017, 10:27 AM

change the download region to other country

Go to your IPv4 properties,

select use the following dns server address
preferred = 8.8.8.8
alternate = 8.8.4.4

click validate upon exit