shud ask where is the T&C for that penalty sia, macam scam
Pay RM200 when downgrade unifi package, but i use unifi more than 5 years
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 Oct 9 2017, 05:46 PM
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Junior Member
993 posts Joined: May 2010 From: Cheras For PPL to Live 1  
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Oct 9 2017, 05:49 PM
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Senior Member
4,229 posts Joined: Jan 2003 From: Selangor 
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apply to re-locate your unifi move house to another area where got no unifi, then they waive la since can't do anything
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Apr 28 2018, 04:51 PM
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Senior Member
1,573 posts Joined: Apr 2008
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anyone got experience of cutting the service? how long would be the cold down period to reapply?
even possible to cut the unifi without walking into tmnut? This post has been edited by OldKidz: Apr 28 2018, 04:52 PM |
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Apr 28 2018, 05:34 PM
Show posts by this member only | IPv6 | Post
#24
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Junior Member
106 posts Joined: Jul 2006 From: Penang - Langkawi
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Cut unifi need 1 month cooling period for same address.. most stupid is to pay for new installation fee even your house got existing wiring. Ohya, before go to tmpoint, go have a chat with livechat 1st.. livechat cs more pro than those work at tmpoint. Go tmpoint mostly apa pun kenot attitude..
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Apr 28 2018, 05:36 PM
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Junior Member
438 posts Joined: Dec 2009
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disconnect unifi and use maxis home fibre.. if x suke, switch back to unifi 10mbps..
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Apr 28 2018, 05:46 PM
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Senior Member
686 posts Joined: Jan 2009
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QUOTE(demetry @ Oct 9 2017, 04:04 PM) guys, when i want to downgrade from unifi 50 to unifi 10, i was asked to pay rm200 downgrade fee. i then ask further why need to pay rm200 since i already subscribing to unifi more than 5 years (more than 24 months by contract). they say they will escalate to complaint department to revert to me. Shud not payanyone having this issue?  I also already ask After 2 years No charge for downgrade or pindah rumah |
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Apr 28 2018, 05:47 PM
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Senior Member
5,957 posts Joined: Sep 2004 From: www.bitching.asia
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QUOTE(demetry @ Oct 9 2017, 04:04 PM) guys, when i want to downgrade from unifi 50 to unifi 10, i was asked to pay rm200 downgrade fee. i then ask further why need to pay rm200 since i already subscribing to unifi more than 5 years (more than 24 months by contract). they say they will escalate to complaint department to revert to me. This is why i jump ship.To maxis, when asking for downgrade, they said the lower package only for new user, exiting customer not applyanyone having this issue? QUOTE(soulseeker6187 @ Oct 9 2017, 04:09 PM) u got free upgrade? this will renew ur contract. |
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Apr 28 2018, 10:12 PM
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Senior Member
1,573 posts Joined: Apr 2008
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QUOTE(Velent @ Apr 28 2018, 05:34 PM) Cut unifi need 1 month cooling period for same address.. most stupid is to pay for new installation fee even your house got existing wiring. Ohya, before go to tmpoint, go have a chat with livechat 1st.. livechat cs more pro than those work at tmpoint. Go tmpoint mostly apa pun kenot attitude.. Thanks for the tips. I go thru Ask TM (Live Chat), can downgrade without hassle, as i have been over 2 years and no opt for offer package/free upgrade etc, contract fee.Ask TM (Live Chat) proceed with my downgrade to 10mb without hassle, pretty happy customer here.  |
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Apr 28 2018, 10:18 PM
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All Stars
21,962 posts Joined: Dec 2004 From: KL  
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QUOTE(OldKidz @ Apr 28 2018, 04:51 PM) anyone got experience of cutting the service? how long would be the cold down period to reapply? Apply new line first after install only cut the old line.even possible to cut the unifi without walking into tmnut? |
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