Jul 18 2022, 02:25 PM
QUOTE(eugene9201 @ Jun 19 2018, 07:29 AM)
Did you get your port out done successfully after that?
I’m facing the exact same problem now. At first Umbile asked me to restart my phone, then wait for one hour, then telling me that standard SLA is 3-5 days so I should wait. This is informed by their Customer Support Supervisor Izzat.
Last time I did port out, it took less than half a day. Now both Umobile & Maxis asked me to wait and reply message because they cannot do anything as the port out is in progress. Problem is I don’t receive the messgae and this is the 4th day already.
Even for me as well. I have summited 3 times request to umobile but 3 times also umobile just reject my request and I did not get any message from umobile for the yes or no for port out.I’m facing the exact same problem now. At first Umbile asked me to restart my phone, then wait for one hour, then telling me that standard SLA is 3-5 days so I should wait. This is informed by their Customer Support Supervisor Izzat.
Last time I did port out, it took less than half a day. Now both Umobile & Maxis asked me to wait and reply message because they cannot do anything as the port out is in progress. Problem is I don’t receive the messgae and this is the 4th day already.
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