QUOTE(hiphopboy96 @ Aug 11 2022, 03:15 PM)
I also facing this problem, YES 4g telco port into hotlink.
Yes voice call fail, only able to contact them by email.
Port out request 3 times already still not receive any Yes or No sms.
Yes CS told me passing my problem to relevant department, after that reply they facing technical issue.
Call hotlink ask chinese girl to resubmit my port in request, girl reply me to visit maxis centre again.
Call hotlink the other day a chinese boy said he only solve website mnp issue.
Call hotlink cs again choose malay language, talk to me politely that my YES telco inactive right now(i was calling by YES telco right now)
I complaint mcmc skmm there. They said that they didn't receive any port out request, they ask me to submit port in request in other telco in order to process.
1week past already nothing resolve. Today Yescare cs said their relevant team already fix my port out issue. Kindly resubmit port out request again.
I visit maxis and resubmit again, only god know this time success or not.
Port in Yes very fast and easy. But port out Yes lots of shit happening.
Anybody want to port in YES telco think twice and twice.
YES worst telco in Malaysia.
That first Chinese CS girl from Hotlink shouldnt had ask you to visit Maxis Centre to resubmit port in request. They can resubmit the port in request on their side.
Guess you were unlucky abit to get (maybe) a new CS staff which dont know anything.
As for YES - Actually I liased with them via chat (in the App) and also via hotline .
I thought YES already resolved their Port out issue, looks like it happened again.
Port out request usually within 24 hours ,if no issue, can get the SMS.
Again I have mentioned this before - If it wasnt for their very poor indoor coverage , I would had stayed with them.
Jul 20 2022, 04:28 PM
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