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 After MNP to hotlink cannot get bank tac

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TSkilleralta
post Oct 5 2017, 07:45 AM, updated 7y ago

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Hi any ppl facing the problem of cannot get tac and otp from bank after mnp to hotlink?

Thanks
leongsem
post Oct 5 2017, 01:50 PM

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mine take 2-3 working days to back to normal

sordanny
post Oct 7 2017, 03:50 PM

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For me there’s no such issue. Ported in today and straight away can receive TAC already
#Hotlink
post Oct 9 2017, 04:18 PM

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QUOTE(killeralta @ Oct 5 2017, 07:45 AM)
Hi any ppl facing the problem of cannot get tac and otp from bank after mnp to hotlink?

Thanks
*
Hi killeralta,

The bank TAC profile will normally take around 2 working days for the profile to be updated. Kindly PM us the details as per below if you are still facing any issue as of now.

Name:
Phone Number:
IC/Passport:
Last Top up amount/ method:
Bank & short code: (eg: Maybank , 6xxxx)

TQ
tcapmibus
post Oct 30 2017, 11:49 AM

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QUOTE(#Hotlink @ Oct 9 2017, 04:18 PM)
Hi killeralta,

The bank TAC profile will normally take around 2 working days for the profile to be updated. Kindly PM us the details as per below if you are still facing any issue as of now.

Name:
Phone Number:
IC/Passport:
Last Top up amount/ method:
Bank & short code: (eg: Maybank , 6xxxx)

TQ
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Hi I'm having issue as well close to a month
#Hotlink
post Oct 30 2017, 04:29 PM

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QUOTE(tcapmibus @ Oct 30 2017, 11:49 AM)
Hi I'm having issue as well close to a month
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Hi tcapmibus,

Sorry to hear it. You can provide the required information for further assistance.

Thank you
Sam
nesadotcom
post Oct 30 2017, 04:31 PM

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Dude, call the bank and tell them you have ported to Maxis. I faced the same problem. Within 24 hpurs problem solved.
tcapmibus
post Nov 2 2017, 05:10 PM

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QUOTE(#Hotlink @ Oct 30 2017, 04:29 PM)
Hi tcapmibus,

Sorry to hear it. You can provide the required information for further assistance.

Thank you
Sam
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Ugpm

QUOTE(nesadotcom @ Oct 30 2017, 04:31 PM)
Dude, call the bank and tell them you have ported to Maxis. I faced the same problem. Within 24 hpurs problem solved.
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Called asked me to setel with Telco aiyoyoyo

This post has been edited by tcapmibus: Nov 2 2017, 05:10 PM
nesadotcom
post Nov 3 2017, 08:38 AM

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QUOTE(tcapmibus @ Nov 2 2017, 05:10 PM)
Ugpm
Called asked me to setel with Telco aiyoyoyo
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Eh sorry dude, ya call the bank not telco. Thousand apologies

tcapmibus
post Nov 10 2017, 12:52 AM

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QUOTE(nesadotcom @ Nov 3 2017, 08:38 AM)
Eh sorry dude, ya call the bank not telco. Thousand apologies
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I called my bank they said they already re register my number as hotlink
cucubud
post Nov 10 2017, 03:39 PM

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QUOTE(tcapmibus @ Nov 10 2017, 12:52 AM)
I called my bank they said they already re register my number as hotlink
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The bank needs the telco name as well for the TAC registration?
Do you have to tell the bank that your mobile number 016 is under Maxis not DiGi? (for example)
tcapmibus
post Nov 16 2017, 09:33 PM

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QUOTE(cucubud @ Nov 10 2017, 03:39 PM)
The bank needs the telco name as well for the TAC registration?
Do you have to tell the bank that your mobile number 016 is under Maxis not DiGi? (for example)
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Yes bro , called few times they confirmed already updated my records.. I did not have this when using umobile on the same phone
tcapmibus
post Nov 17 2017, 10:25 AM

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anyone can help ? i've talk to hotlink CS and also bank CS for 1 month already still cant get OTP / PAC for my bank..


Chrono-Trigger
post Nov 19 2017, 12:33 AM

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QUOTE(tcapmibus @ Nov 17 2017, 10:25 AM)
anyone can help ? i've talk to hotlink CS and also bank CS for 1 month already still cant get OTP / PAC for my bank..
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Did you accidentally block the short codes under your ignore list?
tcapmibus
post Nov 20 2017, 07:56 AM

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QUOTE(Chrono-Trigger @ Nov 19 2017, 12:33 AM)
Did you accidentally block the short codes under your ignore list?
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nope
its a new phone.

 

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