QUOTE(soonwai @ Oct 18 2017, 03:54 PM)
Based upon TnC (http://www.mymesra.com.my/assets/contentMS/pdf/TC_PETRONAS_Gift-Card.pdf) only. I agree with
herojack41. Clause 7.3 is quite clear. No transactions for 6 months = block. 7.3 seems to be standalone, I don't see any other clauses affecting or qualifying it. Later will call customer service to clarify and hopefully get a recording or in writing. It would help if more people call to ask because CS always give different answers one.
Mesralink: 1300-88-8181
Does anyone have a 03 number for Mesralink? cos. if I call 1300, I get charged.
Questions:
Can you reactivate the card after being blocked for inactivity?not sure. Gotta have black & white written out by the CS, then only it can be trusted.
There is once i called up commercial bank CS, they also given me wrong info. Verbal confirmation is nothing if its not recorded, as sometimes CS could give wrong information.
Till then, i'll stick with the stated TnC.
QUOTE(kinwai88 @ Oct 18 2017, 04:28 PM)
no need la so difficult call... just swipe each card RM5 when pump petrol..
got 10 card... swipe 10x each card.. then there is a transaction each card...
if by April still cannot finish use the remaining card just go swipe each card RM5
Clause 7.3 is useless

Yes, to render that clause useless is to have some transaction such as using it or reload. Whereby two of this action is considered as 1 transaction if you perform any of the 1.