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Lazada Discussion V22 | #MYCyberSCAM, lalalaxx.com | pricecampers.com
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Notoriez
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 Oct 23 2017, 05:19 PM
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The phone that i ordered from Lazada went missing in Skynet's warehouse. They missed me last week Monday which i was at home. Can't hear my dogs barking or door bell ringing so i supposed they just honk and never call my number.
Followed up everyday last week except for Diwali, only on Friday they told me the phone went MIA. Niama...already reported to Lazada. Tried to call them today for status but it seems that their system is down.
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Notoriez
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Oct 23 2017, 05:34 PM
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I see tons of complaints in Lazada facebook in regards of money has been deducted yet not recorded in the system. Anyone knows what is happening? https://www.facebook.com/LazadaMalaysia/?re...103911843073057 |
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Notoriez
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Oct 23 2017, 05:44 PM
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QUOTE(Jason_16 @ Oct 23 2017, 05:40 PM) What did you ordered? For my case under one order number, all but one item has arrived. Skynet go and lose my handphone which i ordered during the last day of the sales. |
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Notoriez
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Oct 23 2017, 06:07 PM
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QUOTE(Jason_16 @ Oct 23 2017, 05:59 PM) 1. Made payment thru public bank online, payment was successful. At first the order id is still available, however after an hour the order went invalid and was missing from my order list. 2. Contacted cs since Saturday, email replies were auto-generated notifications. Calls were not being picked up. Live Chat is not working today. 3. No choice, and I'm sick of waiting. Hence, lodged a KPDNKK online report. That item was intended to be a gift for my friend on his birthday. Now, he is not going to get it on time  I know the item is not pricey, but it is the matter of customer's trust and confidence. First time facing such problem, Lazada has always proven to be trustworthy and reliable previously. [attachmentid=9263901] Spent more than 10k on Lazada already and all are without issues. Also their return and refund process are quite efficient unless you uses Ninja Van services. Something must have happened cauise i tried to reach them via phone, email and live chat also no response. Give them a chance to rectify the problem. Could be one of their servers crashes which causes transaction issue. |
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Notoriez
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Oct 24 2017, 01:25 PM
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QUOTE(adam_lss @ Oct 24 2017, 01:20 PM) 13k shares. Soon will be picked by major online media....GG Lazada.... Reputation tarnished.. |
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Notoriez
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Oct 24 2017, 01:49 PM
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Notoriez
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Oct 25 2017, 01:16 AM
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QUOTE(anakMY @ Oct 24 2017, 07:56 PM) Have u guys done return and refund before? How long usually they take to process the refund after they received the item ? 3 times i did the return. All 3 i requested refund via voucher instead of cash. All kaotim within 5-7 working days after they have received the items. If you use Ninja Van, make sure to follow up with Lazada because some Ninja Van will not collect those stuffs unless they were told to. |
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