Been bothered by the rattle noise from the dashboard for too many months. Initially wanted to send to SC to get it fix, but then heard they will dismantle the whole dashboard and take few days to find the issue and get it fix, so decided to DIY.

Google around and found out there were 2 main causes of the rattle noise
1. The cover under the steering wheel is loose, i.e. not firmly attach
2. The driver side cover of the dashboard is loose

Mine issue is due to #2. After open up the cover, I discovered the clip pin is broken and therefore it constantly hit the cover (rattle noise) when the car going thru uneven road. I removed the clip pin and since then no more rattle noise

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I got a new Civic 1 month old. Dashboard rattling. Wrote to HM to help. Service advisor from Ambang Botanic called. I explained to him the rattling happens on rough road or when I drive above 100Km/h. He told me they must test the car to replicate the problem but can only drive up to 90Km/h because Kesas Highway speed limit is 90KM/h. !@#$%^&
I don't think he is serious about solving the problem, just give some excuse to get ride of me. And this is not the first time I face bad service from these "Honda" service centers.

Anyone knows of any service center that you take complains seriously?