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 ookyo Unlimited Prepaid plan, Social or entertainment ?

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eoahud
post May 7 2019, 02:37 PM

Getting Started
**
Junior Member
109 posts

Joined: Apr 2015
Still under maintenance? I want to port my number but can't sign up.
eoahud
post May 14 2019, 08:59 PM

Getting Started
**
Junior Member
109 posts

Joined: Apr 2015
Anyone having the same problem with me?

Ookyo has already send me a new sim card for me to activate it. But there is no activation button in my profile page (therefore I can't activate it myself).

The status for the sim card is still in transit while in fact they have already delivered to me.
eoahud
post May 16 2019, 07:56 AM

Getting Started
**
Junior Member
109 posts

Joined: Apr 2015
QUOTE(kenji96 @ May 15 2019, 02:05 PM)
Same issue here, tried activating it but it says "activation in progress and may take a few minutes". Minutes became hours, hours became days. Till now still not activated. For now I've raised a ticket and they told me rectification is in process
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I've sent them a ticket and informing them that I will be sending a complaint to MCMC if there is no feedback from them. It seems that this is affecting due to the recent system upgrade that was performed by ookyo. They told me to register again via the website and that previous transaction will be refunded. But I've already decided to go to other telco due to the bad services provided by ookyo.

As long as they refund me back my money I won't further complain to MCMC but just to let you know on how bad their services is.
eoahud
post May 16 2019, 11:12 PM

Getting Started
**
Junior Member
109 posts

Joined: Apr 2015
QUOTE(kenji96 @ May 16 2019, 09:59 AM)
Hmm if you register again doesn't it mean that you initial payment was refunded to fund your new registration? So actually even if you switch to other telcos you don't get your money back?
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Nope the initial payment will be refunded back to my bank account. It will not be used to fund for a new registration


For a new registration I'll need to pay again

 

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