it shows "lost my twinkle, gonna get it fixed. brb!"
and it claims that i dont have internet
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ookyo Unlimited Prepaid plan, Social or entertainment ?
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Oct 29 2018, 12:16 PM
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#1
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Elite
1,704 posts Joined: Jan 2003 From: Klang |
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Oct 29 2018, 02:16 PM
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#2
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Elite
1,704 posts Joined: Jan 2003 From: Klang |
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May 13 2019, 09:28 AM
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#3
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Elite
1,704 posts Joined: Jan 2003 From: Klang |
anyone encounter auto renewal issue?
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Sep 13 2019, 11:07 AM
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#4
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Elite
1,704 posts Joined: Jan 2003 From: Klang |
i wondering anyone else have this issue, this been happen to me at least 3 times:
say my plan validity is from 1st - 31st Aug, which mean on the 31st my plan still active and it expired at 1st Sep 12:00AM, but on 31st this day, i do not have my internet quota anymore (normal data and the 4 active app), i can only able to use very slow data on this whole day. while my app will show this (see photo). i have tried use the auto payment, i have also tried not to use auto payment, end up still same, i will get this shit everytime its getting renew. Attached thumbnail(s) |
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Sep 13 2019, 12:05 PM
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#5
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Elite
1,704 posts Joined: Jan 2003 From: Klang |
QUOTE(leongsem @ Sep 13 2019, 11:28 AM) cannot do anything besides complain via their apps made report, and wow, i able to dig back the conversation,i have 2 numbers with them, only one kena, anohter one no problem renew at same times my colleagues two number never have problem b4, don know y anyway if you look at the conversation, you roughly know when is my renewal date. hope they can solve this asap. Attached thumbnail(s) |
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Oct 9 2019, 02:15 PM
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#6
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Elite
1,704 posts Joined: Jan 2003 From: Klang |
i still having slow issue when i listen to spotify... just today
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Oct 10 2019, 09:19 AM
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#7
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Elite
1,704 posts Joined: Jan 2003 From: Klang |
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Oct 14 2019, 09:41 AM
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#8
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Elite
1,704 posts Joined: Jan 2003 From: Klang |
up to today, it seem that it still not yet recovered,
i on spotify with ookyo, it is super slow.. to stay to to leave? leave means to pay more on unlimited spotify |
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Oct 16 2019, 10:20 AM
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#9
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Elite
1,704 posts Joined: Jan 2003 From: Klang |
this morning, seem like back to normal,
tested on 9gag and spotify, how about you guys? |
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Nov 21 2019, 02:12 PM
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#10
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Elite
1,704 posts Joined: Jan 2003 From: Klang |
received the same thing,
good game for more info: https://ookyo.zendesk.com/hc/en-us/articles/360036448211 |
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Dec 23 2019, 10:53 AM
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#11
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Elite
1,704 posts Joined: Jan 2003 From: Klang |
i received the call and offer too, but after went to flex website and see see
seem like the 8g data is: 5GB Internet 3GB YouTube |
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Jan 2 2020, 09:45 AM
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#12
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Elite
1,704 posts Joined: Jan 2003 From: Klang |
anyone encounter ookyp vpn auto disconnect after few mins these few days?
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Jan 16 2020, 03:41 PM
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#13
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Elite
1,704 posts Joined: Jan 2003 From: Klang |
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Jan 21 2020, 10:46 AM
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#14
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Elite
1,704 posts Joined: Jan 2003 From: Klang |
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Feb 20 2020, 12:01 PM
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#15
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Elite
1,704 posts Joined: Jan 2003 From: Klang |
i am here to find out how to get rm30 as well
i thought it will auto deduct, since my account has more than rm30 balance |
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