Item have been sent out on 30 Aug. I didn't expect the Gbros TechMart use airpak and i didnt know airpak reputation until my parcel has not reached me for weeks. Not even update unless i chase them.

6 sept
> 1st delivery and manage make it in time.
> the driver told me that item didn't load into his truck. Only the address form.

8 Sept - 13 sept
> contact 3 more time with the driver and he said he already contact with person in charge, but officer didn't respond.

14 sept - 20 sept
> Make 3 calls to airpak at PJ.
> On 20 sept(3rd call), cs told me a person call me later. A phone call later and i answered.
> That guy didn't speak anything or answer anything then hang up straight.
> I immediately call(2 times, didnt answer phone) back, sms and whatsapp, he didnt reply at all. Whatsapp, he saw, but didnt replied.

21 sept
> Call again, same thing.
> Decided go to the PJ airpak for self collection.
> After long wait, the person show up, guess what he say?

He : CN(the address pieces) detached from the parcel and only CN goes to office.
He : I will follow up and update you on saturday/monday
Me : what is your phone number in case you calling?
He : xxxxxxxxxx

Exactly the guy that didn't answer my call.

Me : I call, sms and whatsapp you yesterday, but you didnt respond.
He : My phone was borrow to other people.
Me : you call me, but didnt answer.
He : That's not me calling.
Me : ...


I go back with empty hand, but seriously? Didn't even brother to update/explain to me.

At this point, my parcel probably already gone and nothing i can do.

Update: The wait continue indefinitely.

Update 2: It seems like the seller, Gbros TechMart giving excuse and didn't bother to help.

This post has been edited by cj7: Sep 29 2017, 06:09 PM