Hi , first of all this is what i am using
Iphone 5S (most updated)
RedONE plane RM30
Okay , so this is my problem , my phone's sms bill have been weirdly increasing even though i did not send any SMS for the past few month .
At first i thought it might be my mistake that i accidently replied to some random advertisement SMS . So i did a reset on my phone just to clean those mail off.
I thought that the problem will be solve because i do not reply to any of those mail , but it still constantly charging the price .
I go to the invoice and check the bill breakdown , and found out that my number have send tons of OffNet SMS , like 100 of them and sometimes went up to 200++
Each of the SMS charge me RM0.10 which result in a RM10-20 extra each month .
I've become frustrated and call the RedONE support line , the result is that they say maybe is the SIM Card problem or my phone problem .
I once again erase all content and reset it , update the phone and change the SIM card . After all this hassle , the charging stopped for few days and i am happy because this problem has finally ended , or so i thought , today it's charging again .
I've read that the Offnet sms is where you send SMS to another service provider that is different to my service provider , my phone do not have a slight record of i send any SMS to anyone .
Anyone encounter this problem before and might give a lending hand .
I am not really active on the forum and just for the sake of this , i've come to here.
Anyone that might be able to help please drop a comment or contact me thru whatsapp , thank you .
PH : 0183876282
Phone SMS bill, SMS bill increase without reason