unable to access to xiaoyi camera, connect to xiaoyi camera help
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 Sep 16 2017, 03:19 PM, updated 9y ago
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#1
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Newbie
16 posts Joined: Oct 2015  
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Dear Maxis,
yesterday i successful to switch from unifi to maxis home fibre.During with unifi i have no issue to connect to xiaoyi camera.Since switch to maxis yesterday i can't connect to the camera until now & i can't monitor my house when i was not around.Can i know any special ip settings that can guided for me to connect to the camera? |
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Sep 16 2017, 03:44 PM
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#2
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Senior Member
2,707 posts Joined: Apr 2015
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QUOTE(calvin1688 @ Sep 16 2017, 03:19 PM) Dear Maxis, Hi calvin1688,yesterday i successful to switch from unifi to maxis home fibre.During with unifi i have no issue to connect to xiaoyi camera.Since switch to maxis yesterday i can't connect to the camera until now & i can't monitor my house when i was not around.Can i know any special ip settings that can guided for me to connect to the camera?  Please PM us your account number, NRIC, installation address and MaxisONE Home package for our further checking. TQ |
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Sep 19 2017, 11:10 PM
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#3
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Junior Member
185 posts Joined: Dec 2008 From: Puchong
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QUOTE(calvin1688 @ Sep 16 2017, 03:19 PM) Dear Maxis, you need change to public ip firstyesterday i successful to switch from unifi to maxis home fibre.During with unifi i have no issue to connect to xiaoyi camera.Since switch to maxis yesterday i can't connect to the camera until now & i can't monitor my house when i was not around.Can i know any special ip settings that can guided for me to connect to the camera? |
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Sep 21 2017, 09:24 PM
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#4
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Newbie
7 posts Joined: Nov 2009
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QUOTE(delaciox @ Sep 19 2017, 11:10 PM) you need change to public ip first Same issue here, i can't access from outside even changed the ip frim private to public.kindly advice... This post has been edited by vanco23: Sep 21 2017, 09:25 PM |
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Sep 21 2017, 09:26 PM
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#5
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Newbie
7 posts Joined: Nov 2009
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QUOTE(calvin1688 @ Sep 16 2017, 03:19 PM) Dear Maxis, Ho Calvin, is it your case settle dy?yesterday i successful to switch from unifi to maxis home fibre.During with unifi i have no issue to connect to xiaoyi camera.Since switch to maxis yesterday i can't connect to the camera until now & i can't monitor my house when i was not around.Can i know any special ip settings that can guided for me to connect to the camera? |
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Sep 21 2017, 10:25 PM
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#6
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Senior Member
5,714 posts Joined: Mar 2007 
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QUOTE(vanco23 @ Sep 21 2017, 09:24 PM) Same issue here, i can't access from outside even changed the ip frim private to public. Have you done port forwarding? No firewall blocking? You got your DDNS all set up?kindly advice... |
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Sep 21 2017, 11:12 PM
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#7
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Newbie
7 posts Joined: Nov 2009
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QUOTE(SilentVampire @ Sep 21 2017, 10:25 PM) Have you done port forwarding? No firewall blocking? You got your DDNS all set up? Xiaomi camera is cloud camera, need to setup port forwarfing and ddns? R u sure? |
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Sep 21 2017, 11:29 PM
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#8
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Senior Member
5,714 posts Joined: Mar 2007
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QUOTE(vanco23 @ Sep 21 2017, 11:12 PM) Xiaomi camera is cloud camera, need to setup port forwarfing and ddns? R u sure? My bad bro. I'm slightly distracted at the moment and did not notice it was the Xiaomi camera that you're referring to. Yes, it is cloud camera. In that case, I'm not sure why that is. |
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Sep 21 2017, 11:33 PM
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#9
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Newbie
7 posts Joined: Nov 2009
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QUOTE(SilentVampire @ Sep 21 2017, 11:29 PM) My bad bro. I'm slightly distracted at the moment and did not notice it was the Xiaomi camera that you're referring to. Yes, it is cloud camera. In that case, I'm not sure why that is. anyway, thanks for your kind reply, let us know if you found a solution, tqvm. |
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Mar 26 2019, 01:51 PM
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#10
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Junior Member
50 posts Joined: Jan 2003 From: G-Block @ DeadMan WonderLand
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Make sure your router DNS settings is auto; not some google IP 8.8.8.8 will solve the problem.
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Jun 5 2023, 07:20 AM
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Senior Member
759 posts Joined: Oct 2004 From: Sepilok 
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i have been trying to establish connection not succesful, do not know why.
the connect was 100% but later said "No Authorization to access local network" |
| Change to: |  0.0152sec
 1.32
 5 queries
 GZIP Disabled
Time is now: 27th November 2025 - 09:16 AM |
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