Outline ·
[ Standard ] ·
Linear+
Credit Cards Public Bank Credit Cards V2, PB Visa Sig 6% & Quantum 5% Cash Back
|
HappyGuy
|
 Sep 26 2017, 11:00 PM
|
|
I didnt get any cashback for week 4 too. Should I clarify with customer service?
Any transaction which is not eligible?
Dates are transaction date and all above rm50.
22 AUG PAYONLINE-TELEKOM KL(HD)
22 AUG PAYONLINE-TELEKOM KL(HD)
22 AUG PAYONLINE-TELEKOM KL(HD)
22 AUG PAYONLINE-TELEKOM KL(HD)
21 AUG Shopee Malaysia SINGAPORE
21 AUG Shopee Malaysia SINGAPORE
21 AUG Shopee Malaysia SINGAPORE
21 AUG Shopee Malaysia SINGAPORE
22 AUG PAYONLINE-TELEKOM KL(HD)
21 AUG Lazada KUALA LUMPUR MY
This post has been edited by HappyGuy: Sep 26 2017, 11:00 PM
|
|
|
|
|
|
HappyGuy
|
Sep 27 2017, 09:35 AM
|
|
|
QUOTE(ClarenceT @ Sep 27 2017, 06:06 AM) Lazada should be direct marketing and disqualified. your 6th tx at 22/8 and you should be too late to get RM20. Thanks. I received the PAYONLINE confirmation at 10am 22 August. very competitive if the quota fully redeemed so fast. Nowadays PAYONLINE always take longer time to send confirmation. Will see next week result. |
|
|
|
|
|
HappyGuy
|
Sep 29 2017, 12:19 PM
|
|
|
QUOTE(herc @ Sep 29 2017, 11:58 AM) erm I got missing CB for Week 4 & 5, all tx did on Monday. Just called CS and she said will need to check with marketing side and get back to me. I didnt received CB for week 4 & 5 too, but CS told me quota cut-off time is Monday afternnoon, some of my transactions completed Tuesday night, so he not even want to check further. Please report back if any update. |
|
|
|
|
|
HappyGuy
|
Oct 5 2017, 10:04 AM
|
|
|
Updates for missing cash back for week 4 & 5.
Report via email a week ago and received reply today informed that management has approved for Cash Back entitlement.
thumbs up to them and very efficient. cashback transactions reflected in my account.
|
|
|
|
|
|
HappyGuy
|
Oct 5 2017, 01:36 PM
|
|
|
QUOTE(kevyeoh @ Oct 5 2017, 11:22 AM) What are those missing cashback? The GET REWARDED contest, with 6x/10x swipes |
|
|
|
|
|
HappyGuy
|
Oct 5 2017, 03:22 PM
|
|
|
QUOTE(kevyeoh @ Oct 5 2017, 02:44 PM) Yeah...but I want to understand if public bank missed it because of the payonline using VS card not recognized? Wondering if we can now start using VS card to pay for TM to qualify for the swipe cashback... No reason given. So I have no idea whats going wrong. You can use VS to qualify the swipes. Anything goes wrong just feedback to customer service and get it resolve. Anyway, others using VS for TM and still can get reward without any issue. |
|
|
|
|
|
HappyGuy
|
Oct 19 2017, 02:14 PM
|
|
|
QUOTE(rapple @ Oct 19 2017, 01:09 PM) Make 7x payment to TELEKOM through UOBPAY on 16th Oct and now PBE shows I made 14x payment to TELEKOM. Wow. Check TM Portal there's no extra payment made to them. Already call up PB and said need to fill up to form for them to do the checking. Wth~! Thanks. I had exactly same issue as well.  Is it transaction dispute form? |
|
|
|
|
|
HappyGuy
|
Oct 19 2017, 02:58 PM
|
|
|
QUOTE(rapple @ Oct 19 2017, 02:24 PM) I call again just now to another PB number, 03-2176 8333 This CS doesn't required me to fill up any form. First call was made to 03-2176 8000. Yes, the customer service told me no need to do anything. He noticed duplicate authorization code, so should be duplicate transactions. |
|
|
|
|
|
HappyGuy
|
Nov 13 2017, 02:18 PM
|
|
|
QUOTE(ClarenceT @ Nov 13 2017, 12:10 PM) Only happened to 16/10 transactions. I had same issue and the transactions were reversed yesterday. |
|
|
|
|
Quote
0.0227sec
0.40
7 queries
GZIP Disabled