Anyone with having problems with their Amex card over the last 2 weeks? I've had situations where it declines the first 2 times and works on the third time. This happened twice.

Later that day my supplementary card also had the same issue but it did not work at all after three tries. Visa works fine.

Now, paying TNB, Astro and Syabas bill via M2U another error came out. It says unsuccessful: Account is not authorised. Reject code [0076]. Tried with Visa, no issue.

Made a complain for the first one and Maybank said it depends on line connection and ask to call them right away if it happens. The bills i'm paying now is via M2U, so i guess there is an issue.

This post has been edited by silverwave: Oct 7 2017, 10:33 PM

Just wondering, if i paid in advanced for Amex and i've not used it, can this amount be used to offset with amount used in the Visa card?

Noted, thanks.

I got to know this from maybank today although i find it a bit silly.

If the supplementary card shares the same limit with the principal, it will not work if it reaches the max limit, although the amount has paid in advanced. Lets say, Rm5k limit but Rm10k has been pumped in, so the max the supplementary can use is Rm5k.

The main card won't have this issue. The supplementary card will only work on the new billing cycle it seems due to some system of MBB.

Anyone can verify this?