Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards Maybankard 2 Gold & Platinum Cards V19, 5% with M2 Amex on ALL WEEKEND spend
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 Nov 29 2017, 11:41 AM
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#1
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Senior Member
898 posts Joined: Dec 2009 From: The Internet   
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My MBB VISA card eaten by ATM in Istanbul. Reported to VISA 2 days ago but yet to receive any updates whatsoever.
Any idea how long before I heard from them? Also, how do I request for replacement card? My search skill is obsolete. I couldn't find any related info. |
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Nov 29 2017, 11:50 AM
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#2
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Senior Member
898 posts Joined: Dec 2009 From: The Internet
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QUOTE(cybpsych @ Nov 29 2017, 11:45 AM) you should call the issuer bank, which is Maybank. I see. Suspected that too.they will suspend the old card and reissue with a new card. card replacement fee may apply.  Just that I saw VISA hotline and impulsively called them. Thanks mate. Will try to call Maybank  |
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Nov 29 2017, 02:22 PM
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#3
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Senior Member
898 posts Joined: Dec 2009 From: The Internet
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QUOTE(alvinfks78 @ Nov 29 2017, 12:53 PM) Oh dear.... Exactly. I run out of money and decided to get cash from ATM to catch taxi to airport.  Then this happened. Such is life It was ING ATM machine in bus terminal Anyway I've talked to Maybank over the phone just now and they've cancelled the card. Replacement card will be sent within 5 working days. RM50 replacement card fee will be imposed, but the agent told me that I can call them to get a waiver once I receive the card. Pheww  |
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